Granada Highlands
211 Kennedy Drive, Malden, MA 02148
781-321-2114  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.5
3.4
3.4 Parking:
2.8
2.77 Maintenance:
2.7
2.72 Construction:
3.1
3.13 Noise:
3.0
3.05 Grounds:
2.9
2.86 Safety:
2.3
2.32 Office Staff:
< | >

Not at all professional

From: -Anonymous-
Date posted: 4/29/2007
Years at this apartment: 2007 - 2007
User Response is available. 1 response
 
The place is nice, view is awesome if you are at right apartment... but beware of granada staff.

Equity apartment seems to be big company, but its staff managing granada highlands are not at all professional. You just can't trust them.
They have a referral program and they have refused to pay me referral money... I really did not expect their behavior would be like this.

So when you talk to them, make sure you take care of all the things... and never, ever trust them.

There should be a way to highlight such unprofessional behavior of staff ... I think we all tenant should speak up whenever something happens that we think is wrong... otherwise these people would keep on behaving like they are.

Facilities like gym etc may look good at first instance but in adequate considering there are more than 900 apartment units.

Heating is a problem during winter, and its not just me... I have heard it from many people out here. If you complain then they would come and put a cover on Air conditioner. If you complain for the second time, they would come and seal balcony door. But your problem would not be solved... and the fact is heating is not enough during peak winter and they are not ready to improve it.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: citypepper Date: 10/08/2007
The referral is a discount, not a payment. Are you sure you did not receive a letter about this? We've done this more than once, with no problems. There may be over 900 units, but the gym is not a popular destination. I can count on one hand the number of times I've had to wait for equipment. I have no problems with the heat. I found the balcony and bedroom window drafty, and so I put up drapes. I also wear clothing with long sleeves and pantlegs in the winter. You might try these steps if you have not already.
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