Granada Highlands
211 Kennedy Drive, Malden, MA 02148
781-321-2114  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.5
3.4
3.4 Parking:
2.8
2.77 Maintenance:
2.7
2.72 Construction:
3.1
3.13 Noise:
3.0
3.05 Grounds:
2.9
2.86 Safety:
2.3
2.32 Office Staff:
< | >

Maybe you'll have better luck than I did... They are very nice at first, then ignore your calls.

From: -Anonymous-
Date posted: 11/16/2008
Years at this apartment: 1997 - 2008
 
It's funny... I used to think Granada Highlands was the bomb, public transportation, close to Boston, okay staff.. I'm the farthest from a picky person that you'll meet. I never complained about hearing my neighbor through the bathroom vent, nor the constant flood from the apartment above. Let's face it those problems are not Granada Highlands fault. Nor the numerous dents collected on my luxury car while I lived there for two years. Now.... With those in mind. What I do find as their fault, The racial graffiti which was in the elevator for over a week, the whole in the wall in Building #180 for weeks, the front of building #180 which had the tiles falling out from the ceiling at the entrance, the Door locks which was broken for at least a month. Or the largest issue I have. I moved out a month early so I expected to lose my rent. I was told by management if the appartment was occupied before my lease expired they'd return my money along with my Security Dept. I never received either. A month after I left I called to verify my apartment checked out by Maintenance. They said yes building maintenance checked out your apartment and YOU WILL be receiving your security deposit back, and your apartment WAS RENTED so you'll be getting that back as well. I called multiple times with the same answer, it'll be coming shortly. After 90 days after my last contact, leaving multiple messages and receiving no replies (BTW, I'm very polite!, never rude)I called a mediator, finally getting a response saying they are not giving me ANYTHING BACK! They are now saying they had to repair my carpet.. Yes I had some minor stains.. Nothing more than 1 sq inch. (Regular Wear and Tear) I was there two years, and went in with a used rug. I was told they would be replacing it anyways. But now all of a sudden I'm getting porked over $1500. I'm contacting an attorney and bringing them to court. So... Yes, maybe you'll be lucky and not get screwed over like me.. But there is a very good chance it will happen. Look around before you rent here there are many better places around. BTW.. I now live in a "Luxury Apartment" and it's 100 times better than Granada Highlands...

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 4 of 5
Office Staff:
1 of 5
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