Royal Crest Estates
50 Royal Crest Dr, North Andover, MA 01845
888-375-7185 ext 6402  WEBSITE save favorite
AVERAGE RATING
recommended by:
29%

overall rating:
3.0
3.3
3.3 Parking:
2.9
2.93 Maintenance:
2.9
2.86 Construction:
3.0
3.05 Noise:
3.5
3.53 Grounds:
3.3
3.33 Safety:
2.9
2.88 Office Staff:
< | >

Pros and cons

From: -Anonymous-
Date posted: 12/22/2007
Years at this apartment: 2004 - 2007
User Response is available. 4 responses
 
I have lived here for three years. I have never had a problem with car break-ins or noise. My apartment is quite peaceful and quiet. The landscaping and grounds are nice, and the hallway and laundry in my building are clean and well kept, although the hall lights go out quite often and that is a safety issue...seems to be some kind of electical wiring problem. The pool could be kept cleaner and the lifeguards should be made to do that since they basically just sit most of the day. There is a dirt ring around the water level and debris always on the bottom.
In my opinion the management has gone downhill and that trickles down to many levels. When we moved here there were some great ladies in the office... Nancy (who was very pro active and managed things like cookouts and yard sales) and Anne. When the new manager Patty took over, there was almost a complete staff turnover. One by one people left. Also, the guard shack is now manned by this "rent a cop" type company. Many times they are not there and a sign is up that they are "on patrol". Tonite someone was there but he did not even look up as I drove in. Great security! The old guards were very diligent and knew everyone.
For years there was a big community clambake on Labor Day at the pool. This year Patty scheduled the Labor Day event for a Wednesday at 4 pm, and then when not enough people signed up (Surprise surprise..it was the middle of the work week at 4 pm!) she changed it to a free cookout. Hot dogs and hamburgers instead of lobster and clams. Very symbolic of how this place has cheapened. Patty and her cronies did not want to work the Labor Day weekend so the clambake was off.
People who have lived here for almost 40 years have told me how much it has changed in just the past few years. Poor management is the reason.
Oh, and I should also mention that last year we rented the clubhouse for a party and it was only $100...now they want $250 plus a $400 deposit in case you damage anything. The clubhouse is part of the amenities of living here, and it is ridiculous to pay $250 to use it for a few hours. A reasonable fee maybe, but that is not reasonable.
Maintenance was excellent when I first moved here. Now there is one guy on maintenance who is a complete idiot. Don't know his name. He came in to fix something and not only did not fix it, but broke something else in the apartment.
The apartments themselves are spacious and nice. I have not had a mold problem as some have written of here, but I have had ants and have seen other bugs in the bathroom on occasion,
Overall, I would say that this could be a nice place to live but the current management has changed many things and not for the better.

Recommended: YES
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 5 of 5
Noise:
5 of 5
Grounds: 5 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: margo000123 Date: 07/11/2008
managment is no different then the sales gals at a health club they pump you up with buety of the joint. they dont tell ya that all the young folk play around the vehicles and are louder than a hungry seagall at mACDONALDS!!!!!!! THE PLACE IS VERY PRETTY NICE GROUNDS LANDSCAPED LIKE A ARNIE PALMER SENIOR CLAISSIC GOLF COURSE HOWEVER ITS LIKE PUTTING ON AN ARMANI SUIT ON A THUG THE PLACE IS BAD WHATCH OUT FOR MANAGEMENT THEY ONLY SEE $$$$ WHEN YOYU WALK INTO THE JOINT. MY ADVICE PAL!! STEP ON THE GAS AND GO ELSE WERE!!!!!
From: Anonymous Date: 07/24/2008
I have been a resident for 2 1/2 years. I have not encountered any problems whatsoever. As a matter of fact, I find it very beautiful, quiet, safe, and my apartment is very spacious. The management staff has always been very responsive and very helpful with any problems or concerns that I have had. As to the clam bake, I was here for the first one and it was very confusing as the clambake company did not send enough help, and so the food was cold, although it was supposed to be catered by the clambake company, the staff had to jump in to help and serve the food. One of the explainations from the manager (as I asked) Patty was they raised the prices so much that the portion was out of reach for many people. She told me that the property paid a portion every year for the residents for the food. I was told the functions in the past was held on labor Day weekend and the reason that Patty changed the day was when she started asking people if they were available, many people were going away. I've lived in many apartment complexes before and I find this one to be exceptional.
From: Anonymous Date: 10/09/2008
I think someone from Royal Crest made that last post, explaining why the place made a mistake. The guards there are terrible, the washing machines flooded all the time and maintenance never came, the workers who came to fix our sink were rude and left a mess.
From: Anonymous Date: 08/22/2009
I see by the above posts that Miss Patty-Poo has not changed a bit. We lived there 4 years ago and noticed a drastic change in staff, maint etc...Not to mention her poor skills as manager in conflict resolution. We left primarily because of her inability to address issues appropriatly. I now see she is hard at work just bringing in revenue at the cost of other tenents....GREAT JOB PATTY!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Calculating the Cost of Moving - Dec 28
   What To Do When Your Landlord Breaks Your Rental Agreement - Dec 28
   Tips for Decorating a Family Room on the Cheap - Dec 28
   Tools for Finding an Apartment Out of State - Dec 28
   5 Overlooked Moving Costs - Dec 28
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Royal Crest Estates
          North Andover apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif