Your maintenance issues are always your "perception": If screens don't fit and allow bugs, well "they are installed per instructions." Gaps around doors that allow winter winds in are fixed so that the entire door can't be shut without being locked. Delay, obfuscate, etc. is the operating mode. Office closes before posted times, always citing "emergency." You get the feeling that SOME employees want to help you but are afraid of management.

Snow removal in winter is good.

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