The Townhomes at Diamond Ridge
#13,655 #89 #499

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The Townhomes at Diamond Ridge

2531 Sarrington Circle, Baltimore, MD 21244
(182 Reviews)
$1,020 - $3,201/mo
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Floor Plans & Pricing

Studio

Studio - 420 sqft

Studio, 1 Bath | 420 sq. ft.

$1,020 - $2,002

1 Available Unit

See Floor Plan Details

2 Bedrooms

Two Bedroom 1.5 Bath Townhome - 1,048 sqft

2 Beds, 1.5 Baths | 1,048 sq. ft.

$1,380 - $3,201

18 Available Units

See Floor Plan Details

Two Bedroom 2 Bath - 1,028 sqft

2 Beds, 2 Baths | 1,028 sq. ft.

$1,220 - $2,716

2 Available Units

See Floor Plan Details

3 Bedrooms

Three Bedroom 1.5 Bath Townhome - 1,062 sqft

3 Beds, 1.5 Baths | 1,062 sq. ft.

$1,575 - $2,717

4 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

D

Review Ratings

Noise

5.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

23 days

View Community Timeline
View Community Timeline

The Townhomes at Diamond Ridge Reviews

(181)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2020 - 2023

4/20/2023

Disgusting don't waste your time or money.

My experience was a disasters. A big waste of money. I wish I had taking pictures of the pool,that I was paying for but never worked. An when it did,it was so dirty ,my kids couldn't get even get in. I was so happy to… See More >
Manager

5/13/2023

The Townhomes at Diamond Ridge
Thank you for your review. I apologize for the experience you may have had. We would like to discuss your concerns with you. Would you mind providing us with your contact information so that we can discuss your concerns further? You may also contact me directly at diamondridgeth@morganproperties.com. Thank you again, Christen, Property Manager
Review Author Icon

NY623

Resident 2021 - 2022

1/31/2022

Up until recently I had no complaints. However with paying $1492 in rent I expect all of my appliances to work. I have been waiting over a week for maintenance to fix or replace my dryer!! I shouldn't have to call or email to get… See More >
    Review Author Icon

    anonymous

    Resident 2020

    9/25/2020

    With all the problems Ive experienced throughout my time being here is highly unsatisfied. There numerous pest problems that were beyond unacceptable and the issues weren't permanent. The conditions inside the townhouse wasn't very appealing. For example the stairs , walking up the stairs you… See More >
      Manager

      10/7/2020

      The Townhomes at Diamond Ridge
      Thank you for taking the time to share your experience. We are very sorry that you have not had A+ service, but your feedback will continue to help us do better. I hope everything gets better and you decide to renew with us. Please feel free to contact me directly at diamondridgethmgr@morganproperties.com to discuss.
      Review Author Icon

      aleeyah12

      Resident 2019 - 2020

      5/15/2020

      My most recent encounter with maintenance was the best experience, Mark and Davion came right away when I called about the birds getting in the exhaust vent, my grate fell off the outside and they got in and got stuck. Ultimately we had to call… See More >
        Manager

        5/20/2020

        The Townhomes at Diamond Ridge
        Good day and thank you so much for the positive f eedback! It's always great to hear from residents that are happy with our service! I will be sure to share your kind words with Mark and Davon. Should you ever need additional assistance, please contact me at diamondridgethmgr@morganproperties.com Thank you again, Tammy Property Manager
        Review Author Icon

        anonymous

        Resident 2020

        2/29/2020

        I wouldn't recommend this place to any of my close friends or family, with the amount of problems I have had throughout my current living I am very unsatisfied. There were to many pest problems and they dont seem to fix the problem or they… See More >
          Manager

          3/3/2020

          The Townhomes at Diamond Ridge
          Thank you for your review. We apologize for the experience you are having, but we would love the opportunity to make it right. Please reach out to me directly at diamondridgethmgr@morganproperties.com so I can assist. Thanks again and we look forward to speaking with you.
          Review Author Icon

          Resident 686220

          Verified Resident 1999 - 2019

          8/27/2019

          This community is overall a good community but management has been short of maintenance staff quite often since I been here. Im still here because I dont lke moving like a gypsy. I want to eventually buy a house.I referred someone and never gt compensated… See More >
            Manager

            8/29/2019

            The Townhomes at Diamond Ridge
            Dear Resident, Thank you for taking the time to share your experience. We are very sorry that you have not had A+ service, but your feedback will continue to help us resolve your outstanding concerns. Please feel free to contact me directly at diamondridgethmgr@morganproperties.com to discuss. Thank you, Tammy Property Manager

            Updated Review

            Review Author Icon

            Resident 684541

            Verified Resident 2006 - 2019

            8/22/2019

            I have submitted report to replace the rain gutter or repair it couple times and still not fix. it Is a terrible feeling to get soak in front of your door! This matter need to be taken care of. I have been waiting long time… See More >
              Manager

              8/24/2019

              The Townhomes at Diamond Ridge
              Dear Resident, Thank you for sharing your experience with us. I am very sorry that you have had this experience, but I would like to know your address so that we can fix the gutter asap. Please contact me directly at diamondridgethmgr@morganproperties.com so we may discuss your concerns. Tammy Property Manager
              Review Author Icon

              Resident 684364

              Verified Resident 2013 - 2019

              8/22/2019

              Overall I like the community. Maintenance is always slow when it comes to repair. I think the rent increased a lot last year. People like this community but move out fast due to high increase of rent..

                Manager

                8/24/2019

                The Townhomes at Diamond Ridge
                Dear Resident, I first want to say thank you for taking the time to share your experience. I am happy to hear you like the community you live in. Rent increases do occur annually based on the area and availability of our homes. Please do not hesitate to reach out to the Property Manager, Tammy, with any concerns you would like to discuss. diamondridgethmgr@morganproperties.com Thank you again.
                Review Author Icon

                Resident 683515

                Verified Resident 2018 - 2019

                8/20/2019

                Applying was great the phone calls came everyday..once the lease was signed ...?? maintenance come in without calling..Rent is reasonable compared to other town homes.The town homes are beautiful but the rental staff is very unprofessional and rude.Not all the staff I must say a… See More >
                  Manager

                  8/24/2019

                  The Townhomes at Diamond Ridge
                  Dear Resident, I first want to say thank you for taking the time to share your experience. I am sorry to hear that you have not had the best experience while dealing with our team however, we want to make it right. Please reach out to the Property Manager, Tammy, with any concerns you would like to discuss. diamondridgethmgr@morganproperties.com Thank you again.
                  Review Author Icon

                  Resident 683030

                  Verified Resident 2017 - 2019

                  8/20/2019

                  Maintanence doesn't do anything! My Unit is a track because They Will not come fix anything when I call. I have mold that They Will not address. And They harrass and threaten you if you are a week late laying rent. Staff is rude. Poorly… See More >
                    Manager

                    8/24/2019

                    The Townhomes at Diamond Ridge
                    Good Afternoon and thank you for your review. I apologize for the experience you may have had, but we would love the opportunity to make it right. Please. reach out to the new Manager Tammy directly at diamondridgethmgr@morganproperties.com so we can assist. Thanks again and we look forward to speaking with you.
                    Review Author Icon

                    Resident 682806

                    Verified Resident 2018 - 2019

                    8/19/2019

                    Maintenance is a serious problem. I have pots sitting my hallway to collect water dripping from the ceiling. The keep painting the ceiling not the leak ,,who does that, we have rats, and the people are only friendly when you move in after that they… See More >
                      Manager

                      8/21/2019

                      The Townhomes at Diamond Ridge
                      Dear Resident, Thank you for sharing your experience with us. I am very sorry that you have had this experience, but I would like to gather more information about your apartment home so we can make it right for you. Please contact me directly at diamondridgethmgr@morganproperties.com so we may discuss your concerns. Tammy Property Manager
                      Review Author Icon

                      Resident 682263

                      Verified Resident 2017 - 2019

                      8/18/2019

                      One of the worse living experiences in my life. Maintenance is horrible & the office staff is very unprofessional. I'm still waiting on maintenance issues to be addressed from 2017. Rent is too high to have these problems

                        Manager

                        8/20/2019

                        The Townhomes at Diamond Ridge
                        Good Afternoon and thank you for your review. I apologize for the experience you may have had, but we would love the opportunity to make it right. Please reach out to me directly at diamondridgethmgr@morganproperties.com so we can assist. Thanks again and I look forward to speaking with you. Tammy Property Manager
                        Review Author Icon

                        Resident 681771

                        Verified Resident 2017 - 2019

                        8/17/2019

                        It's been good only problem maintenance is slow to to get repairs done it's been a whole month nobody has address my issue and when I go to the office the repair still did not get done and when u go in the office they… See More >
                          Manager

                          8/20/2019

                          The Townhomes at Diamond Ridge
                          Dear Resident, Thank you for sharing your experience with us. I am very sorry that you have had this experience, but I would like to gather more information about. your apartment home so we can make it right for you. Please contact me directly at diamondridgethmgr@morganproperties.com so we may discuss your concerns. Tammy Property Manager
                          Review Author Icon

                          Resident 681351

                          Verified Resident 2013 - 2019

                          8/16/2019

                          Good place to live Especially since Morgan took over the management Close to the Mall, road and church Good Maintenance team Good Staffing Always Good Upkeep with the Surroundings Easy access to Bus routes

                            Manager

                            8/20/2019

                            The Townhomes at Diamond Ridge
                            Thank you so much for the positive feedback! It's always great to hear from residents that are happy with our service! Should you ever need additional. assistance, please contact us at diamondridgethmgr@morganproperties.com Thank you again! Tammy Property Manager
                            Review Author Icon

                            Resident 681256

                            Verified Resident 2009 - 2019

                            8/15/2019

                            I have resided here going on ten years. I have seen at least three mgmt. Companies come and go. I have experienced mold,mice and recently roaches. I really can't afford to move or I would have done so.

                              Manager

                              8/17/2019

                              The Townhomes at Diamond Ridge
                              Dear Resident, Thank you for sharing your experience with us. We want you to enjoy your home with us, so please reach out to the property manager directly so we may address your concerns as quickly as possible at diamondridgethmgr@morganproperties.comWe appreciate your feedback.Becky Regional Team
                              Review Author Icon

                              Resident 681221

                              Verified Resident 2017 - 2019

                              8/15/2019

                              I can't tell you were to begin! Maintenance is poor, customer service is poor, they overcharge on the water and overcharge on late and court filing fees if you are late on your rent!! These houses need to to torn down and rebuilt. I'm leaving.… See More >
                                Manager

                                8/17/2019

                                The Townhomes at Diamond Ridge
                                Dear Resident, We first want to thank you for taking the time to share your experience. I am sorry to hear that you have not had the best experience, however, we want to make it right. Please reach out to the Property Manager, Tammy, with any concerns you would like to discuss.diamondridgethmgr@morganproperties.comThank you again.
                                Review Author Icon

                                Resident 680888

                                Verified Resident 2017 - 2019

                                8/15/2019

                                Morgan properties / The Diamond Ridge is the worst complex ever . Maintenance is terrible they take months to respond to a work order . I had one guy from the maintenance team said he was gone quit because the team is lazy .… See More >
                                  Manager

                                  8/17/2019

                                  The Townhomes at Diamond Ridge
                                  Dear Resident, Thank you for taking the time to share your experience with us. We apologize that you have not had the best experience, but we would like to make it right. Should you have any additional concerns that you would like to discuss, please contact us at diamondridgethmgr@morganproperties.comThank you again, The Townhomes at Diamond Ridge
                                  Review Author Icon

                                  Resident 680887

                                  Verified Resident 2016 - 2019

                                  8/15/2019

                                  Maintenance never responded on time. If you miss payment by a day, you'll be charged hundred dollars but you can run after their maintenance department for months without success for a minor repair that should take just minutes

                                    Manager

                                    8/17/2019

                                    The Townhomes at Diamond Ridge
                                    Dear Resident, Thank you so much for providing your feedback. Please reach out to me directly so I am able to address any concerns you may have. You can reach me at rsolloway@morganproperties.comThank you again, Becky
                                    Review Author Icon

                                    Resident 680886

                                    Verified Resident 2019

                                    8/15/2019

                                    Calm, quiet , and clean environment. Just like any other place it has its ups and downs. I had my issues when I first moved in. But after speaking to corporate it has been better. It has been alot of changes but for the good… See More >
                                      Manager

                                      8/17/2019

                                      The Townhomes at Diamond Ridge
                                      Dear Resident, Thank you so much for taking the time to share your thoughts with us. We appreciate the feedback and your patience as we improve the service of the entire team. Should you have any additional questions, please reach out to us directly so we may discuss. diamondridgethmgr@morganproperties.comThank you again, The Townhomes at Diamond Ridge Team
                                      Review Author Icon

                                      Resident 680885

                                      Verified Resident 2017 - 2019

                                      8/15/2019

                                      Pretty quiet area. A lot of kids that play outside. I enjoy my stay other than the Rental office... trash ! Maintenance NO help.We went a whole 3 days with no power or lights!!!!! Food went bad smh. It's an ok place to reside for… See More >
                                        Manager

                                        8/17/2019

                                        The Townhomes at Diamond Ridge
                                        Dear Resident, Thank your for sharing your feedback as we will continue to improve the living experience for all residents. Please feel free to contact us with any additional concerns so we may discuss in person. diamondridgethmgr@morganproperties.comThank you again, The Townhomes at Diamond Ridge Team
                                        Review Author Icon

                                        Resident 680611

                                        Verified Resident 2019

                                        8/15/2019

                                        The floor plan and layout are nice but the rodent problem overshadows everything. The exterminator comes by weekly, but even they've said that they wouldn't live here. I'm tired of fighting with mice. I can't wait to move

                                          Manager

                                          8/17/2019

                                          The Townhomes at Diamond Ridge
                                          Dear Resident, Thank you for sharing your experience with us. I am very sorry that you have had this experience, but I would like to gather more information about your apartment home so we can make it right for you. Please contact the Property Manager at diamondridgethmgr@morganproperties.com so we may discuss your concerns. Thank you, Becky Regional Team
                                          Review Author Icon

                                          Resident 680553

                                          Verified Resident 2018 - 2019

                                          8/15/2019

                                          My experience has been horrible. I've been dealing with maintenance issues since the day I moved in my unit November 16, 2018. I've been repeatedly reporting the issues to maintenance and the rental office management. It wasn't until August 2019 when ms wainwright and ms… See More >
                                            Manager

                                            8/17/2019

                                            The Townhomes at Diamond Ridge
                                            Dear Resident, Thank you for taking the time to share your experience. We sincerely apologize for the delay in maintenance response but very happy to hear that the new Property Manager and new Leasing Manager addressed your concerns. We are diligently working to improve the experience for every resident. If you have any additional concerns, you can reach the property manager directly at diamondridgethmgr@morganproperties.comThank you again, BeckyRegional Team
                                            Review Author Icon

                                            Resident 680515

                                            Verified Resident 2017 - 2019

                                            8/15/2019

                                            The apart is poor in maintenance, water bill is high and even higher than BGE monthly bill. In general I cannot recommend this apart to people, the staff are not professional and the maintenance is very very poor.

                                              Manager

                                              8/17/2019

                                              The Townhomes at Diamond Ridge
                                              Dear Resident, Thank you for sharing your experience with us. We appreciate the feedback and sincerely apologize that you have not had a 5 star experience. We want to make it right! Please feel free to contact us directly at diamondridgethmgr@morganproperties.com to set up a time to meet in person. Thank you, The Townhomes at Diamond Ridge Team
                                              Review Author Icon

                                              Resident 680315

                                              Verified Resident 2015 - 2019

                                              8/14/2019

                                              It's just ok nothing spectacular about it they are more worried about the grounds than fixing any tin the actual homes it's expensive to live and the only updated homes are the new ones for rent!!!!!!!

                                                Manager

                                                8/17/2019

                                                The Townhomes at Diamond Ridge
                                                Dear Resident, Thank you for sharing your experience with us. I am sorry that you have not experienced exceptional service with your maintenance concerns, however, we would love it make it right for you. Please feel free to contact the Property Manager directly at diamondridgethmgr@morganproperties.com. We look forward to hearing from you!Thank you, BeckyRegional Team
                                                Review Author Icon

                                                Resident 680276

                                                Verified Resident 2019

                                                8/14/2019

                                                Absolutely dread moving in these apartments..been infested with mice since move in and problems have not been addressed properly. I would not recommend apartments to anyone there are many holes through out the apartment where mice are coming and going

                                                  Manager

                                                  9/7/2019

                                                  The Townhomes at Diamond Ridge
                                                  Dear Resident, Thank you for sharing your experience with us. I am very sorry that you have had this experience, but I would like to gather more information about your apartment home so we can make it right for you. Please contact me directly at diamondridgethmgr@morganproperties.com so we may discuss your concerns. Tammy Property Manager

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $35. Pet Limit: 2. Comments: Breed Restrictions Apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $35. Pet Limit: 2. Comments: Breed Restrictions Apply.
                                                    Less Info
                                                    More Info

                                                  Leasing

                                                  The Townhomes at Diamond Ridge invites you to find your ideal home at the perfect community of apartments for rent in Baltimore, MD. With three unique layouts to choose from, featuring stylishly designed contemporary kitchens, spacious sun-filled living rooms and bedrooms and private balconies and patios, our Baltimore apartments are perfectly suited to every lifestyle. And with an amazing offering of luxurious amenities, you ll never want to leave. Lounge on the sundeck or take a refreshing dip in the sparkling swimming pool, get your heart rate up in our state-of-the-art fitness center or just relax with friends and neighbors in our plush community clubhouse and TV lounge. Relaxation and entertainment are always on hand at The Townhomes at Diamond Ridge in Baltimore, MD. Also, when you make The Townhomes at Diamond Ridge your home, you put yourself in the perfect location to fulfill your every need. Whether you re sampling the local flavors at one of the many delicious nearby restaurants, enjoying the exciting local nightlife, spending a day off at one of Baltimore s many museums, galleries, and pristine public parks, or just running a few errands, it s all within easy reach at the Townhomes at Diamond Ridge. Plus, with our convenient location near the I-695 and I-70 freeways and only 20 minutes from the city center, your daily commute will always be smooth sailing. It s all at your fingertips at The Townhomes at Diamond Ridge in Baltimore, MD.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 12:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Morgan Properties

                                                  B-
                                                  B-
                                                  Communities
                                                  320

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 182 number of votes by renters, The Townhomes at Diamond Ridge is currently rated 2.4 out of 5 stars.
                                                  The Townhomes at Diamond Ridge is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Townhomes at Diamond Ridge is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Townhomes at Diamond Ridge is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  The Townhomes at Diamond Ridge is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Townhomes at Diamond Ridge is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  The Townhomes at Diamond Ridge is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 23 days to their community reviews in the past year.
                                                  Morgan Properties
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $35
                                                  Pet Limit: 2
                                                  Comments: Breed Restrictions Apply.
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $35
                                                  Pet Limit: 2
                                                  Comments: Breed Restrictions Apply.
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  3 Beds, 1.5 Baths
                                                  Studio, 1 Bath

                                                  Contact Property

                                                  The Townhomes at Diamond Ridge

                                                  March 2024

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                                                  The Townhomes at Diamond Ridge is a 420 - 1,062 sq. ft. apartment in Baltimore in zip code 21244. This community has a 2 - 3 Beds, 1 - 2 Baths, and is for rent for $1,020 - $3,201. Nearby cities include Gwynn Oak, Woodlawn, Halethorpe, Rossville, and Townson.

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