Reisterstown Square
6510 Eberle Drive, Baltimore, MD 21215
410-358-3211  WEBSITE save favorite
AVERAGE RATING
recommended by:
24%

overall rating:
2.0
2.5
2.52 Parking:
1.9
1.9 Maintenance:
2.2
2.19 Construction:
2.3
2.31 Noise:
2.7
2.65 Grounds:
2.0
2.0 Safety:
1.9
1.9 Office Staff:
< | >

Shady Management, Horrible Maintenance

From: -Anonymous-
Date posted: 7/3/2002
Years at this apartment: 2001 - 2002
User Response is available. 1 response
 
I have to agree with the last three reviews on this complex.



I was moved in to this apartment over the phone since I could not afford to visit beforehand. I was blatantly lied to about the proximity and frequency of the train. I was lied to about the efficiency of the maintenance. I was lied to about the access to and state of repair of the complex? ammenities.



The understanding I have now is that the previous management was trying to fill in bodies to make the property more attractive to prospective buyers. The new management is just as unscrupulous as the old.



Maintenance requests take many, MANY months to get handled. This is mainly due to the fact that management gives order slips to the maintenance workers and then never checks up on them to make sure the work is done. I know this because one of the maintenance men (who has repeatedly called my wife to ask her out) confided it to us on the one occasion he did come to "fix" something.



The two good things I can say about the property are that the apartments are very spacious and the lands are well maintained. Unfortunately, a step outside the property walls leads to run-down shopping strips and scary neighborhoods.



My advice if you would like to live in the NW Baltimore area is to look for an apartment just three or four miles up the road in Pikesville.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 4 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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User Responses

From: sexyscorp10 Date: 06/04/2006
I would like to mention that yes the maintenance is fu#$ing horrible. My air conditioner does not work and it took six days to suffer in 85 degrees heat before someone even took a look at the air conditioner unit. I have call numerous times and i was told in quote "You calling will not speed up the process" I could not breath well, I have allergies, and I did not get accomidated for the inconvenience. I will not be renewing my lease if this continues. If i pay rent on time, I would like to get service on time.
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