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4701 Willard

4701 Willard Avenue, Chevy Chase, MD 20815
Website
24%
105
Reviews
24%
% Recommended
68%
City Average
09/10/14
Resident

The last straw. This place went from no-pets-allowed under former ownership to "we charge extra rent for pets, especially dogs of any size, so please pay and they're all welcome." New ownership pockets the extra rent entirely and then some, since… Full Review ▶

09/06/14
Resident

I would not recommend living here. We were told construction issues would be minimal. They have been anything but. Water outages. Calls at your workplace not to use toilets. The entry is completely gutted so there is no place for the… Full Review ▶

Manager Response
05/20/14
Resident

DONT LIVE HERE. My experiences after living here for 8 months: - Super loud construction. Everyday. 8am - 5pm! Loud jack hammers that make your apartment vibrate, drills, banging on the walls, screaming constructions workers. Don't be surprised to see 4… Full Review ▶

Manager Response
04/19/14
Resident

I have lived in four countries and four different states in the US, this is the most awful building I have ever been in: The elevators are more often than not out of service. Try and put a request for maintenance,… Full Review ▶

Manager Response
02/19/14
Resident

I have lived in this building for 47 years and I enjoy my home. I was very unhappy when the new company purchased this building from a very renowned family almost 2 years ago. At first I hated the new team… Full Review ▶

Manager Response
01/25/14
Resident

I've been a tenant at the Willard for many many years. I love the staff especially ----. She has made such an impression on me and a few of my girlfriends/neighbors. The renovations can be loud and dusty, but absolutely are… Full Review ▶

Manager Response
12/12/13
Prospective Resident

The most awful building I have ever been in! If you enjoy the endless noise of construction, the smell of diapers, the constant fear of break ins and overall bad treatment this is the place for you. Good job Equity! PS… Full Review ▶

Manager Response
11/11/13
Resident

I'm giving you my sincere, honest warning against renting an apartment here. If you are still considering 4701 Willard, just drop in without an appointment so you can feel the real condition. Listen to the noise, smell the dust and exhaust… Full Review ▶

Manager Response
11/08/13
Resident

Incredible construction noise and dust will be continuing for probably the next few years. Do not consider living here if you need a habitable space between 8am and 5pm. Parking is now also a major hassle. Full Review ▶

Manager Response
10/30/13
Resident

Don't move here if you value your health and wellness. The construction noise is maddening and the air quality is unhealthy. If you work from home, or are home between 8am and 5pm, you'll go insane. The noise is constant, no… Full Review ▶

Manager Response
09/13/13
Resident

Are you ready to laugh?? Check out all the fake ratings Equity posts on their official website: http://www.equityapartments.com/maryland/maryland-apartments/chevy-chase/4701-willard-apartments.aspx 4 out of 5 stars with 217 reviews! I asked their tech support if I could submit a review? Their response: "That feature… Full Review ▶

Manager Response
09/03/13
Resident

Yes there are negative reviews and positive ones. The positive review is that the management (---------) listens to you. She is trying in good intent. The negative reviews are many. My main focus right now is that the main elevators (only… Full Review ▶

08/28/13
Resident

DO NOT LIVE HERE. Please do yourselves a favor and live in any other apartment building in the Chevy Chase area. I used to live in Highland House West and I never appreciated it until I moved here. When I first… Full Review ▶

Manager Response
08/27/13
Resident

I'm disabled and need some extra help getting in and out of my car. My wife and I used to manage this in the garage but since they closed it down its been very difficult for us. The valets are lazy!… Full Review ▶

Manager Response
07/28/13
Resident

I have lived in both a one bedroom and a two bedroom in this building, on both the north side and the south side, and under the old management and the new management. If you are thinking of renting here, here… Full Review ▶

Manager Response
07/25/13
Resident

I moved here about 4 months ago with my fiancee. I am 32 and have to say that I love the place. Some of the decor in the lobby is a little outdated but the apartment is amazingly decorated with granite… Full Review ▶

Manager Response
07/21/13
Resident

To me some of these reviews that are of a negative nature are an embarassment to me for the individuals writing them. I have lived here for many years and I am very happy with the new management. They actually care… Full Review ▶

Manager Response
07/05/13
Resident

Whatever you do, DO NOT LIVE HERE!!! This building is a complete disaster and living here has redefined "hell." All of the construction aside, the leasing/management office is flat-out ignorant. They decided to unlock all of the common areas like the… Full Review ▶

Manager Response
06/04/13
Resident

Where to begin...the construction is HORRIBLE, BUT they are doing necessary work that has been needed for quite some time. The issue is less about the demolition and construction, as it is the treatment residents receive from the building manager -… Full Review ▶

Manager Response
05/31/13
Resident

I have lived here less than a year. My apartment has flooded four times and it was broken into after the front desk mysteriously lost my key. In mid-December at around 3:00 in the morning I woke up to a man… Full Review ▶

Manager Response
05/01/13
Resident

Good advice do not move into this building! It's a headache and it's only going to get worse: 1/ The building will be undergoing intense renovation for the next 2 years including replacing all the windows, 2/ renovations in a parking:… Full Review ▶

Manager Response
04/21/13
Resident

This is a not a good building. There are major problems. First problem--NOISE NOISE NOISE!!! Willard Ave is the same as living on a major highway--the traffic noise is absolutely horrible--consider this before renting here. Compound that with all the construction… Full Review ▶

Manager Response
04/11/13
Resident

Are you ready to laugh?? Check out all the fake ratings Equity posts on their official website: http://www.equityapartments.com/maryland/maryland-apartments/chevy-chase/4701-willard-apartments.aspx 4 out of 5 stars with 217 reviews! I asked their tech support if I could submit a review? Their response: "That feature… Full Review ▶

Manager Response
03/20/13
Prospective Resident

I looked at a studio and 1 BR in this building. The kitchens and bathrooms in both apartments were recently renovated and beautiful. The apartments are also massive--the studio is the size of most 1 BRs in the city. There is… Full Review ▶

Manager Response
03/08/13
Resident

If you telecommute, work from home, or plan to spend any time during the day at your apartment, this is not a good fit for you. My job allows me to telecommute, and any of the days I've been home have… Full Review ▶

Manager Response
03/02/13
Resident

The new managment of the building is awful and the quality of sevice and life here has deteriorated sharply at the same time that rents and expenses have jumped significantly. In response to a major flood in our apartment, the General… Full Review ▶

Manager Response
01/10/13
Resident

We were very happy living in this building under IRENE management. New management is not there to service tenants, but advertising units on different social media outlets. DO NOT MOVE INTO those "renovated units". It's just cosmetic coverage of potential issues… Full Review ▶

Manager Response
01/07/13
Prospective Resident

One leasing officer who works there,---------, is probably the worst leasing officer I have ever worked with. She is forgetful, and unclear on building policies. She adds on additional fees without any notice and does not take ownership for any of… Full Review ▶

Manager Response
01/02/13
Resident

There are pluses and minus to the units at 4701 Willard Ave. The apartments are quite spacious and have a generous amount of large closets. My unit which is a two bedroom with a den (not renovated) has 3 very large… Full Review ▶

Manager Response
10/15/12
Resident

I currently live in this building. Our apartment is spacious, relatively quiet (while there is almost no noise from adjacent units, street noise can be heard fairly well), with high ceilings, and many windows. Having an exceedingly kind dry cleaner in… Full Review ▶

Manager Response
10/10/12
Resident

I don't recommend this building until all of the convectors and windows have been replaced, walls have been checked for mold, and planned repairs and remodeling have been completed. Moving here just prior to warm weather, we fought with Management for… Full Review ▶

Manager Response
10/10/12
Resident

My husband, kids & I moved into the building a little over 2 yrs ago from another neighborhood building. The rent was higher than others in the area, but we were ok with that because at the time it was a… Full Review ▶

09/23/12
Resident

I would not recommend this building at all to any potential resident. My husband and I have been here since 2009 and we find many services we came here for in he first place going away with not a warning or… Full Review ▶

Manager Response
09/21/12
Resident

I've lived here for under a year and have never had such extensive issues and horrible customer service under Equity Management. I would not recommend this apartment as it is a health hazard and will be under construction for the next… Full Review ▶

Manager Response
09/05/12
Resident

I would like to preface my review of 4701 Willard (AKA The -----) by saying that I spent a year in the building as a college student. I felt the need to submit this review because a lot is going on… Full Review ▶

08/22/12
Resident

Here are some helpful pointers for prospective tenants (they will forget or minimize these on the tour): *This building will be going through an obscene renovation for the next two years. Full brickwork facade: grinding, hammering, and other dangerous and dusty… Full Review ▶

Manager Response
08/15/12
Resident

4701 Willard (ex Irene) is a very old buildling and it shows. The windows let in more air shut than open. The heating and a/c can be switched on only centrally at season's end (quite unpleasant on freezing October days or… Full Review ▶

Manager Response
08/11/12
Resident

It is a middle of April, the temperatures are 40s and there is no heat in the building. This is insane! The worst place I have lived. Good advice do not move into this building! It's a headache and it's only… Full Review ▶

Manager Response
07/28/12
Resident

IF YOU MOVE HERE, YOUR VISITORS WILL BE SHOCKED WHEN THEY SEE THE PRICE FOR GUEST PARKING! Equity Residential just turned over the management of guest parking in 4701 Willard to Colonial Parking. These are the rates beginning Aug. 1: 0-1… Full Review ▶

Manager Response
07/05/12
Resident

ok latest on poor service in the apartment. One of 4 units available to serve over 600 apartments has been out of service for over three weeks. Guess what that does to the waiting time for elevators?? Plan 10 minutes instead… Full Review ▶

Manager Response
07/04/12
Resident

Before renting an apartment at 4701 I would suggest that you ask management about plans for exterior renovation of the building. The building has serious structural problems and will undergo extensive repairs to the exterior that will involve up to two… Full Review ▶

Manager Response
05/19/12
Resident

I've lived in what was known as The Irene apartments for several years. The apartments are larger than any in the area. 3 bedrooms start at 2,040 square feet with ample closets plus a storage unit [included in the rent]. The… Full Review ▶

Manager Response
05/17/12
Resident

I deeply regret ever having moved into the Irene, now called "4701 Willard." I was recently notified by the new management company that my rent will be increased by 5%, and my parking fee increased by 13%. Unfortunately, I will soon… Full Review ▶

Manager Response
01/30/12
Prospective Resident

I personally am a kid, but when i lived there with my family for 4 years, it was not the best, because the corners of our ceilings had mold(very discusting) I "would not reccomend this for people who want a place… Full Review ▶

09/13/11
Resident

The Irene is a lovely building that is very well managed. All apartments, from efficiencies to three-bederooms, are high-ceilinged and spacious, with a lot of light. The building is 45 years old, so some systems are not what they could be,… Full Review ▶

09/12/11
Resident

I have lived in the Irene for many years, and endured many inconveniences such as leaking pipes, elevators out of order, convectors spewing dirt, false fire alarms (one at 2 a.m.), students trashing the place,and redecorating, which produced hardships for the… Full Review ▶

09/09/11
Resident

I've lived at The Irene since the summer of 2003, and have nothing but praise for it. The management is topnotch; the amenities are generous; the apartments are spacious and well-maintained. I especially enjoy the heterogeneity of the resident population, which… Full Review ▶

09/09/11
Resident

This building was great when I moved into it a year ago, even though it was at the top of my price range. But with the 5% rent increase, there is no way I can stay. The building is not worth… Full Review ▶

09/08/11
Resident

As many others have mentioned below, we are disheartened by the building's sudden and unfounded desire to suck as much money out of us as possible. It is a nice building to live in and until this point, I was pretty… Full Review ▶

09/08/11
Resident

We love this building and would like to stay here despite some existing problems but have learnt recently that the owners are going to increase rent by 5% across the board despite county recommendation of 2% increase and the same percentage… Full Review ▶

09/07/11
Resident

Following a meeting of a broad cross section of tenants regards the RENT INCREASE, we learnt that the owner is not responding to polite, queries from concerned tenants. The management confirmed the Rent Increase of 5% is across the board. Despite… Full Review ▶

08/31/11
Resident

We have been here since November 2010. The apartment is OK, but on noisy streets. Incredibly, the management just announced a 5% rent increase, which I have heard is more than twice as much as Montgomery County recommends. No explanation at… Full Review ▶

08/31/11
Resident

The rent increase for renewal leases starting in October, 11 is 5% across the board. The rent increase recommended by Montgomery County, MD is 2%. Emails on rate of increase sent to management were not answered. Minimally, the Irene Management should… Full Review ▶

08/31/11
Resident

The Irene is a good building in a good location, with several amenities and a competent staff. But ownership suddenly is imposing a large (5%) annual rent increase as leases come up for renewal, which is twice the increase of recent… Full Review ▶

08/31/11
Resident

First we suffered through an all summer construction project that was supposed to end by July 4th weekend, and then were summarily given a 5% rent increase even though Montgomery Country suggests 2%. Buildings in the area have raised rents 2%… Full Review ▶

08/31/11
Resident

It is a nice enough building in a safe location. However, management apparently believes that living in a building that has been disrupted by construction for the last six months means that it should have an across the board rent increase… Full Review ▶

07/25/11
Prospective Resident

I am usually wary of negative reviews on here (some people are way too picky). However, I wish I would have heeded other reviewers' warnings about the incompetence and rudeness of the management at the Irene. I went and visited the… Full Review ▶

03/21/11
Resident

I love the Irene. The building itself is comforting like an older hotel or even a ship. I have enjoyed the community space and wi-fi sitting room and the rooftop. The staff, especially the doormen and front desk people are so… Full Review ▶

03/10/11
Resident

The Irene's property manager places a high premium on tenant service and works with her team to make sure that attitude is exhibited by every members of the building staff and its contract service employees. Tenant concerns, questions, suggestions and complaints… Full Review ▶

11/07/10
Resident

The Irene is the place I have lived for the longest period of time -- seven years. The things that originally drew me to the building have kept me living happily there. With excellent wall space for furniture and art work… Full Review ▶

11/02/10
Resident

We moved here end August. Yes we thought the letting office folk were a bit quirky but it goes well with the Irene.They have been nothing but helpful to us. Our move went without a hitch, apart from one grumble from… Full Review ▶

10/28/10
Resident

I've been living at the Irene now for two years, and overall the experience has been very positive. The apartments are big, lot of closet space, hardwood floors. The bulding is not brand new, but it is well maintained and, for… Full Review ▶

08/10/10
Resident

I decided to write this review because, before we moved I checked the ratings and was a little worried, and I didn t want other people having that impression. We moved 4 months ago, after living in a smaller apt in… Full Review ▶

06/01/10
Resident

My husband and I lived in the Irene for two and half years. We recently moved out because we are relocating to another state. We loved living in the Irene. The apartments are huge and have great windows with lots of… Full Review ▶

04/07/10
Resident

As a 22 year resident if the Irene, I consider myself fortunate to have found an ideal home in which to age in place, and truly experience independent living at its best. My apartment is spacious, comfortable, and allows us all… Full Review ▶

03/13/10
Prospective Resident

The leasing manager of this building is rude, demeaning and aggressive. Stay far, far away from this strange and unsettling place. Full Review ▶

03/09/10
Resident

Noting to the previous reviewer on 7/4/2012, you are correct. The building is in immediate attention of repairs internally and externally. I have recently moved here based on a friend's recommendation. What a mistake that was! I found that the exercise… Full Review ▶

03/03/10
Resident

Irene has great location and features (swimming pool!). It is an older building so you must like it. The problem starts when something breaks. I cannot complain about building engineers - maybe not great but OK. But if outside contractors (probably… Full Review ▶

09/27/09
Resident

If you do not mind patched tile, stained floors, generally dirty windows, and overall shabbiness, then apartments in this building provide excellent value for their size. I do not recommend renting any apartment sight unseen. Maintenance service is reasonable and the… Full Review ▶

03/26/09
Resident

The people at the front desk, maintenence crew, the shuttle drivers and everyone else seem to be great people and are very considerate, but ----- in the rental office is horrible. Not only does she talk down to residents(elderly and younger),… Full Review ▶

03/02/09
Resident

I love the Irene! I live with three other college students in a three bedroom, and we've really enjoyed living here. There have been a few problems with water pipes, etc, but the staff are very quick to work on it… Full Review ▶

05/08/08
Resident

We've moved to The Irene almost 4 years ago and I have to say that, in general, it is a wonderful place to live, we all love it! It is very close to the Friendship Heights metro station and to many… Full Review ▶

02/16/08
Resident

Yes, the Irene is an older but solid building but compared to all the "newer" more expensive (the Irene does not charge for electric, gas, heat/ac and water are included in the rent), cheaply built facilities reviewed, it is spacious, clean… Full Review ▶

10/10/07
Resident

I lived at the Irene for almost 5 years and while the building does have occasional structural problems, the staff is absolutely terrific! They are VERY responsive to your needs. While living at the Irene I had three orthopedic surgeries and… Full Review ▶

05/29/07
Resident

When we moved in to the Irene we had a bad feeling about the place but were attracted to the large amount of space. The bad feeling came from management------- is a horror. She is offensive, condescending, and generally not helpful… Full Review ▶

02/15/07
Resident

The Irene is a fine old building if you don t mind being woken up by ambulances idling in the driveway once a week, buses and trucks rumbling by early nearly every morning, and walls so thick that wireless reception is… Full Review ▶

12/07/06
Resident

Irene was probably a really nice building back in its heydey but it seems to be on the decline. Haven't seen the underage AU kids - it feels more like a de facto old folk's home. Haven't dealt with management for… Full Review ▶

07/02/06
Resident

The Irene used to be a great building. Lately the management leaves a lot to bre desired. Repairs in the hallways are never done in a timely basis. The front desl personnel is getting worse, but the worst feature of this… Full Review ▶

04/12/06
Resident

This building, along with Avalon at Foxhall at DC, is filled with underaged AU students who love to get drunk and start fires. Seriously. If you value your life, don't move in. Full Review ▶

04/04/06
Resident

problems with management. problems with fire alarm. maintenance can't fix technical problems. building is a disaster that needs to be modernized Full Review ▶

04/04/06
Resident

Management fails to recognize problems with other tenants. Additionally, they are slow to react, some times up to 6 months. As to the rent, the rent is very high compared to the newer buildings.

Biggest warning! The Irene has many false… Full Review ▶

04/03/06
Resident

I have lived here over 10 years,after Mrs. ------- the management went from bad to worse the only time we had a polite and caring manager,was during the short period ----------------- was manager. Despite numerous complaints about the management the owner… Full Review ▶

08/31/05
Resident

The Irene is its own warped universe where the management is condescending, the toilets are always broken, and the residents seem to be perpetually frustrated. I have lived at the Irene for several years now, unfortunately, and I would not recommend… Full Review ▶

08/01/05
Resident

Unless you are prepared to live in an apartment building that doubles as a retirement home, please stay away. If you are young and something goes wrong in your apartment, good luck getting it fixed. The management in the leasing office… Full Review ▶

07/06/05
Resident

I have left Irene because of management. Since Mr. Percheino has left some time ago this high class building has gone down hill. The management in the office would treat you like you are bothering them. The pride and class seemed… Full Review ▶

07/06/05
Resident

The Irene is in a good location, only 4 blocks from the Metro and shops/restaraunts of Chevy Chase. Downtown Bethesda is only a 5 minute drive. The rental rates are comprable in this location, though they charge $95 per sparking spot… Full Review ▶

12/15/04
Resident

I've been in the Irene two years, so I can give all of you apartment hunters a reasonable glimpse of Irene living.

First thing is that this area is very desirable and convenient location. The Irene is near the friendship heights… Full Review ▶

07/15/04
Resident

I live in a 3 bedroom at The Irene. We've converted it into a 4 bedroom where my room is the Solarium. Its beautiful, spacious and you can't beat the pools on top of the apartment. We love living there and… Full Review ▶

07/13/04
Resident

This is a great building for an older person. It's quiet, safe, large. Near Whole Foods. Not the best option for a young person who enjoys DC nightlife. Expensive, slow elevators, odd management that inspects your apartment every month to "measure."… Full Review ▶

04/26/04
Resident

I´m surprised by the very negative comments. We´ve been very happy. We´re a young professional couple, no kids, and we´ve enjoyed living there. Great location, amazing size apartments, and pretty good service. Sometimes the doormen are not as attentive as they… Full Review ▶

03/17/04
Resident

Of course when you saw all of those very bold reviews such as "Hell on Earth" or "Buyer Beware" you may think that those few tenants were renegades in their hatred and shouldn´t be taken seriously, well along side the obviously… Full Review ▶

03/12/04
Resident

I was trying to find the Irene?s website for a friend looking to move to the area when I stumbled upon this.

I?m shocked beyond reason with the negative comments. Please read all that I have to say because this is… Full Review ▶

01/09/04
Resident

I came to the site looking for the zipcode and was surprised at the comments that I saw. My parents have lived in the building for only 5 months but from what we have seen, we have only praise for the… Full Review ▶

10/27/03
Resident

No complaints Full Review ▶

10/25/03
Resident

I think those people who have spoke glowingly about The Irene are on the take. This is just a big old buidling whose day has come and gone. Yes, the apartments are spacious but everything else about the place SUCKS!!!! Don´t… Full Review ▶

09/16/03
Resident

I have to say that I strongly disagree with the negative person who wrote ?buyer beware,? and feel that most people living here would do the same. I am a resident at the Irene and have been for over 4 years… Full Review ▶

04/16/03
Resident

My name is --------------, Property Manager of The Irene of Chevy Chase. After reviewing the other comments about this building, I feel it necessary to disclose my honest thoughs as well. Please read this entire message. Some of these comments are… Full Review ▶

03/27/03
Resident

The Irene is fabulous! The building is amazing and all of the staff is a pleasure and very responsive. I am so pleased with all aspects of the building and would recomend the building to all! Full Review ▶

03/04/03
Resident

The building can be deceiving with it´s state of the art lobby and uniformed doorman... don´t be deceived! The leasing office is an office filled with the most patronizing human beings alive! They are rude, unresponsive, and good luck getting something… Full Review ▶

02/06/03
Resident

I have lived at the Irene since December 2002 and found it enjoyable. The Management Office is upbeat and attentive. Yes, there are a lot of crabby seniors in the building but also some snobby, spoiled students that need to have… Full Review ▶

12/26/02
Resident

I have lived here for six months and I have had nothing but a pleasant experience thus far. The staff is incredib;y friendly and accomodating, the facilities are beautiful and the rent is very reasonable. I highly recommend giving the Irene… Full Review ▶

09/23/02
Resident

The building is in bad shape, the management is in worse shape. I had to live through too many long waits for an elevator as they were usually not working correctly or broken, too many false fire alarms, too many rude… Full Review ▶

08/07/02
Resident

I lived at the IRENE for over 5 years. It is expensive but the apartments are large and spacious. The doormen etc. are excellent. Security is great. We have lovely neighbours. The office staff could be more efficient. Maintenance is quick… Full Review ▶

08/06/02
Resident

I really do not recomend the irene the aprtments are huge but the building is falling apart. maintanence is streamly slow and the management office staff does not do much to make youre stay pleasent they just like the really old… Full Review ▶

07/25/02
Resident

Overall I was extremely dissatisfied with the "Fabulous" Irene. The staff was overly concerned with the older population, so the younger tenants were frequently ignored, accosted by noise complaints, and generally snubbed by the office staff. Maintenance was so slow with… Full Review ▶

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