4701 Willard Avenue, Chevy Chase, MD 20815
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AVERAGE RATING
recommended by:
47%

overall rating:
3.2
3.5
3.54 Parking:
3.1
3.14 Maintenance:
3.0
3.0 Construction:
3.4
3.41 Noise:
3.4
3.37 Grounds:
3.8
3.78 Safety:
3.1
3.11 Office Staff:
< | >

Friendly Staff BUT- HORRIBLE Management

From: -Anonymous-
Date posted: 3/26/2009
Years at this apartment: 2008-01-01 - 2009-01-01
User Response is available. 1 response
 

The people at the front desk, maintenence crew, the shuttle drivers and everyone else seem to be great people and are very considerate, but ----- in the rental office is horrible. Not only does she talk down to residents(elderly and younger), but in the two years I have been there (each year in a different apartment) she has been exceedingly rude when I gave notice. She has no courtesy when entering an apartment to show it to new potential renters and is confrontational on the phone. I have had multiple negative conversations with other tenants about her and I do not know why the managment keeps her. She is a liability and an embarrasment to an otherwise great building to live in. I avoided her after leaving my first apartment there because she was so unpleasant and she is making me want to leave even sooner now. ----- has no sense of how to deal with people in a polite or respectful way.


Recommended: YES
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 07/16/2010
I totally agree and that was just on an apt. vIsit last month, so I decided to rent elsewhere as I would not be able remain sane with this older prima Donna !
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