Dominion at Eden Brook
AVERAGE RATING
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I concur w/the bad reviews.
From: esteamboatDate posted: 7/14/2004
Years at this apartment: 2003 - 2004
I read all the reviews & found the bad ones echoing my opinions. Maybe the good reviews have merit; but, I personally have not experienced what they have.
Maintenance - It's not from a lack of trying with these guys (I'm guessing the complex has so many problems that they're understaffed). But, you have to constantly ping them. Fixing our A/C was a 6 week ordeal IN THE SUMMER. Don't count on problems being fixed the 1st (or 2nd) time. Really, if all the bad reviews bring up maintenance, do you think they're making this up'
Office Staff - As another said, they're nice to your face; but, nothing gets accomplished. During our A/C issue, they apologized and said the Facility Mgr would be in touch w/me within an est 30 mins. I didn't receive a call or visit at all that day. They also kept a package because they were too lazy to look up names on the apt leases, even tho the bldg# was on the mailing address.
General - Walls/floors are thin. Note everything you find wrong when you move in. Carpets are dirty. Our key plate it secured into a rotten, hollow piece of frame. Their fix is to put longer and longer screws
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