Southgate Crossing
10200 Hickory Ridge Road, Columbia, MD 21044
410-730-6363  WEBSITE save favorite
AVERAGE RATING
recommended by:
100%

overall rating:
2.9
3.3
3.33 Parking:
3.6
3.56 Maintenance:
2.7
2.67 Construction:
2.6
2.56 Noise:
3.1
3.11 Grounds:
2.6
2.56 Safety:
3.1
3.11 Office Staff:
< | >

What a nightmare

From: chilltexas
Date posted: 9/12/2005
Years at this apartment: 2005 - 2005
 
What a nightmare. Not only was the office staff rude, they were also degrading whenever I called.

One example: They lost one of my rent checks that I had paid (on time). Normally, that would not be that big of a deal. However, when they contacted me two months later, they wanted me to bring them a certified check or money order for the amount of the rent PLUS two months in late fees. All of this for a check that they lost. On top of all of that (I know... this story just keeps getting worse, but it's actually what happend), they wanted me to get it to them by the close of business. I was calling them at 2:00 PM, I work an hour away, and they close at 6:00 PM. While talking on the phone to them, I explained my situation, but they were not flexible. Instead, they told me that I would have to skip work, get to the bank (an hour away as well), pay the late fees, pay the charge for the money order, and pay the "late" months rent FROM TWO MONTHS AGO!

Please, never rent from this property or any other ones owned by the same company.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   5 Provisions a Home Moving Company Contract Should Include - Dec 09
   Keeping Long Distance Moving Companies From Ripping You Off - Dec 09
   Live-Work Lofts: Creating a Balanced Work Space - Dec 09
   Renting in Atlanta: 3 Laws You Should Know - Dec 09
   Prepare Your Car for Shipping: A Checklist for Working with Auto Movers - Dec 09
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Southgate Crossing
          Columbia apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif