The Brook at Columbia
#8,724 #11 #336

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The Brook at Columbia

5361 Brook Way, Columbia, MD 21044
(297 Reviews)
$1,830 - $5,294/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed 1 Bath

1 Bed, 1 Bath | 725 sq. ft.

$1,850 - $2,540

5 Available Units

See Floor Plan Details

2 Bedrooms

2 Bedroom 1 Bath

2 Beds, 1 Bath | 919 sq. ft.

$1,940 - $2,482

4 Available Units

See Floor Plan Details

2 Bedroom 2 Bath

2 Beds, 2 Baths | 966 sq. ft.

$1,830 - $1,913

See Floor Plan Details

3 Bedrooms

3 Bedroom 2 Bath

3 Beds, 2 Baths | 1,152 sq. ft.

$2,170 - $2,911

2 Available Units

See Floor Plan Details

3 Bedroom 2.5 Bath Townhome

3 Beds, 2.5 Baths | 1,282 sq. ft.

$2,913 - $3,959

See Floor Plan Details

4 Bedrooms

4 Bedroom 2.5 Bath Townhome

4 Beds, 2.5 Baths | 1,835 sq. ft.

$3,512 - $3,590

See Floor Plan Details

5 Bedrooms

5 Bedroom 2.5 Bath Townhome

5 Beds, 2.5 Baths | 1,835 sq. ft.

$3,436 - $5,294

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

D

Percentage of reviews responded to

33.33%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

89.67 days

View Community Timeline
View Community Timeline

The Brook at Columbia Reviews

(292)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospective ā€¢ Visited 2023

3/24/2024

The Brook at Columbia

Tiffany is very knowledgeable and patient. She was able to answer all questions, provide details and overall exceeded all my expectations. Thanks to her this The Brook at Columbia is my top choice and hopefully the next place I call home. Thanks Tiffany!!!

    Manager

    3/28/2024

    The Brook at Columbia
    Thank you for the 5-star review of our apartment homes! We are pleased to receive your feedback about Tiffany and are glad she was able to address your questions thoroughly. Our team looks forward to welcoming you as an official resident soon. In the meantime, please do not hesitate to contact me directly at rsmith@murnproperties.com or 410-730-1727. Sincerely, Robyn Smith, Property Manager
    Review Author Icon

    anonymous

    prospective ā€¢ Visited 2024

    3/24/2024

    During my moving experience Tiffany was absolutely the best person to work with. Communication was clear professional and all my paperwork was handled on time and with proper care. She always made it her business to call me and make sure I was updated aboutā€¦Ā See More >
      Manager

      3/27/2024

      The Brook at Columbia
      Hello! Thank you for making a home with us. We are pleased to receive your feedback about Tiffany and to learn that she provided you with top-notch customer service during your recent move to our community. She is a tremendous asset to our residents; we are fortunate to have her on board. If there is anything we can do to assist you as you continue to settle in, please do not hesitate to contact me directly at rsmith@murnproperties.com or 410-730-1727. Sincerely, Robyn Smith, Property Manager
      Review Author Icon

      anonymous

      Resident ā€¢ 2023

      7/8/2023

      Awesome

      Thanks you Tiffany you was awesome and do you did amazing job and costumer service. Amazing people thanks. She is a great value for the company. Thanks you so much and keep doing this kind of job for your costumer

        Review Author Icon

        Simone_S883

        Resident ā€¢ 2022

        8/3/2022

        We absolutely love it at The Brook! Robyn and the leasing/maintenance staff are amazing! Our move in was smooth! The community is beautiful and quiet! The new management team has really made a difference!

          Manager

          8/6/2022

          The Brook at Columbia
          Thank you so much for your review and welcome home! We are always here if you need us! Robyn Smith, Property Manager
          Review Author Icon

          Rolando_G

          Resident ā€¢ 2020 - 2021

          2/18/2022

          The pricing is not even worth for looks or even the cabinets. Need to do something about parking, the vandalism and the people running around at night slamming on random doors. The staff in the office is a joke. Rent is not even worth itā€¦Ā See More >
            Manager

            2/23/2022

            The Brook at Columbia
            Rolando, thank you for the review of our apartment homes. We strive to provide an outstanding living experience to all of our residents, so we would like to learn more about your experience. Creating an environment that fosters a sense of well-being and peace of mind for our residents is extremely important, so we appreciate the feedback. When convenient for you, please contact me directly at kgoldberg@murnproperties.com or via phone at 410-730-1727. Sincerely Kenny Goldberg, Property Manager
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2019

            4/22/2019

            Nothing special, no views, small area, next to the highway, small apartment for a ridiculous price, no amenities except a community grill, the leasing agent was very young and did not act very professional when answering questions or showing the model apartment. I did notā€¦Ā See More >
              Manager

              4/26/2019

              The Brook at Columbia
              Hello, thank you for visiting our community. We're disappointed to learn that you were not impressed by our apartment homes. We are particularly disheartened to learn that our team member was not professional in their interactions with you. We hire only the best in the industry and take any allegations towards them seriously. I invite you to reach out to me directly to discuss your concerns. You may reach me at 301-843-9440 or via email at kgoldsmith@murnproperties.com. Thank you for your review.
              Review Author Icon

              anonymous

              Resident ā€¢ 2014 - 2018

              5/27/2018

              The leasing staff is wonderful, but the managers don't even leave their office, respond to phone calls or emails. The maintenance staff is by far the worst I have ever experienced. They will sign off on a ticket when they never came to your door.ā€¦Ā See More >
                Manager

                5/30/2018

                The Brook at Columbia
                Thank for your feedback. We sincerely apologize if our service has been anything but professional, prompt, and efficient. We are eager to hear more about your interactions with the office team and resolve your maintenance requests at the earliest. I'd like to talk to you directly about your experience. Can you please email me at nsmith@murnproperties.com or 410-730-1727? Best regards, Nicole Smith, Property Manager, Murn Management. I look forward to speaking with you.
                Review Author Icon

                ds1

                Resident ā€¢ 2017 - 2018

                4/27/2018

                Poor management and unfriendly/rude staff. They do not respond to your emails/phone calls. They enter the apartment without prior notice. Smell of marijuana outside the apartment. Constant maintenance issues.

                  Manager

                  4/30/2018

                  The Brook at Columbia
                  Thank for your candid feedback. We are disappointed to hear your observations about our community. We pride ourselves on professional and responsive service, so it concerns us that your experience with our team has been less than satisfactory. I would like to listen to your experience further and take appropriate action. Can you please email me at nsmith@murnproperties.com or 410-730-1727? Best regards, Nicole Smith, Property Manager. I look forward to speaking with you.
                  Review Author Icon

                  Resident 395657

                  Verified Resident ā€¢ 2017

                  9/14/2017

                  Pleasant office staff and quick maintenance, overall good experience. Only complaint is loud tenants. Lovely neighborhood, great schools. Close to stores and mall. If there was a gym/club house that would be nice.

                    Review Author Icon

                    Resident 394954

                    Verified Resident ā€¢ 2017

                    9/12/2017

                    Other than the floors and ceilings being a bit squeaky this is a very nice complex. Management is super nice and helpful. Neighbors are pretty quiet. Pretty much the only thing I ever hear above me is squeaky walking and to the side sometimes Iā€¦Ā See More >
                      Review Author Icon

                      Resident 386875

                      Verified Resident ā€¢ 2016 - 2017

                      8/22/2017

                      Very nice place to live. Very clean and maintenance staff is very nice. Management is also friendly and eager to help. Price is very good for what your getting and location is also nice. Very happy with living here so far.

                        Review Author Icon

                        Resident 377085

                        Verified Resident ā€¢ 2017

                        7/31/2017

                        I am renting a 3 bedroom townhouse. The size of the place is great for a family of 5. I can get to almost anywhere in 10 minutes. I have enjoyed the community and neighbors. I do not hear my neighbors through the walls. Theā€¦Ā See More >
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                          Resident 370438

                          Verified Resident ā€¢ 2016 - 2017

                          7/16/2017

                          The Berkshires is a great quiet community. The proximity to Little Patuxent Parkway, Columbia Mall and other attractions is great. The staff is also very receptive and friendly. If you're looking for a quiet place to live, this is it.

                            Review Author Icon

                            Resident 367434

                            Verified Resident ā€¢ 2017

                            7/9/2017

                            Apartment itself is nice. The layout is spacious and modern. Appliances are new. Community is nice. Parking is open/free. However walls are thin and you can hear neighbors very easily. Also, the kitchen doesn't have enough cabinet space for both dishes and food. We hadā€¦Ā See More >
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                              Resident 351967

                              Verified Resident ā€¢ 2013 - 2017

                              6/3/2017

                              I would NOT recommend moving here. I have lived here long enough to see several staffers and the current group is worst of all. Also the price you pay for what you get isnt worth it. No gym, clubhouse or pool. ā€¦Ā See More >
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                                Resident 351483

                                Verified Resident ā€¢ 2016 - 2017

                                6/1/2017

                                Front office pleasant, however, requested maintenance items may never get done unless you make yourself a nuisance. Work orders are closed without completion. Check out who your neighbors are. Lots of kids in running about without supervision.

                                  Review Author Icon

                                  Resident 347598

                                  Verified Resident ā€¢ 2016 - 2017

                                  5/22/2017

                                  I have had a wonderful experience living here so far. The staff is very professional and always makes sure everything is taken care if. I definitely recommend the Berkshires of columbia to anyone looking to move to the area!

                                    Review Author Icon

                                    Resident 345254

                                    Verified Resident ā€¢ 2016 - 2017

                                    5/16/2017

                                    Grounds are pleasant, what few amenities Berkshires provides are reasonably kept; Not a community conducive to basic garbage recycling; Reaching maintenance and the office to successfully even most basic of things requires much effort from residents - Be warned! I was told bef moving byā€¦Ā See More >
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                                      Resident 341737

                                      Verified Resident ā€¢ 2014 - 2017

                                      5/8/2017

                                      It is a great and safe community but the service maintenance from management is the worse that I ever had. It can take days to weeks before your request can be addressed by maintenance; it is frustrat

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                                        Resident 335890

                                        Verified Resident ā€¢ 2017

                                        4/24/2017

                                        Community seems quite nice. Very quiet and peaceful. Also appears to be safe. Neighbors seem to be considerate and nice. Apartment seems nice. The location is terrific. I am not thrilled with the maintenance and way some of the service requests were handled.

                                          Review Author Icon

                                          Resident 323291

                                          Verified Resident ā€¢ 2017

                                          3/21/2017

                                          Great place quite calm and perfect I look forward to being here for a while with my family everything is kept up very nice and it clean and convient to everything I hope my kids will enjoy being here as well

                                            Updated Review

                                            Review Author Icon

                                            Resident 322105

                                            Verified Resident ā€¢ 2015 - 2017

                                            3/17/2017

                                            My experience here have been great. I have friendly neighbors and the rental team is very professional; all repair requests is done quickly and it have not been many. .Landscaping is beautiful. Loveit

                                              Review Author Icon

                                              Resident 318389

                                              Verified Resident ā€¢ 2015 - 2017

                                              3/8/2017

                                              Nice area...apartments walls could use a little remodeling all they do is paint over to do something about showers growing a little mold on are thin so you can hear a lot from other apartments but I'm on topā€¦Ā See More >
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                                                Resident 317935

                                                Verified Resident ā€¢ 2015 - 2017

                                                3/7/2017

                                                Good place to live, No major problems. Office and maintenance staff are courteous, the community is clean, they take care of the priblems. I have lived in three different communities in Howard County, this is the best one.

                                                  Review Author Icon

                                                  Resident 313259

                                                  Verified Resident ā€¢ 2016 - 2017

                                                  2/21/2017

                                                  It is worth the cost. Everyone pretty much keeps to themselves, which is nice. The park is a pokestop for anyone who still plays that. Close to the mall which is nice and fast access to major highways.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Balcony or Patio
                                                    • Black GE Appliances with Gas Cooking
                                                    • Convenient to Shopping and Dining
                                                    • Corporate Housing
                                                    • Courtyard
                                                    • Cyber Cafe
                                                    • Furnished Available
                                                    • Green Outdoor Space with Stunning Views
                                                    • Large Windows with Stunning Views
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Kitchen with Grilling Area
                                                    • Playground
                                                    • Plush Carpeting in Bedrooms and Living Areas
                                                    • Premium Cabinetry
                                                    • Public Transportation
                                                    • Quality Landscaping
                                                    • Resident Lounge
                                                    • Soaking Tubs with Tile Surrounds
                                                    • Spacious Kitchen with Breakfast Bar
                                                    • Walk In Closets with Shelving
                                                    • Wood Flooring in Foyer and Kitchens
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                                                    Leasing

                                                    The Brook at Columbia is a tranquil sanctuary in the midst of a vibrant community. Located in Town Center, Columbia, MD, The Brook at Columbia is surrounded by local restaurants, great schools, and shopping with easy access to Route 29, Route 100, Route 32, I-95, and public transportation. We offer spacious apartments with private balconies, outdoor recreation, barbecue areas, and open green space. The Brook at Columbia apartments is the perfect place to call home. Stop imagining and start living. Our pet-friendly community offers a variety of one, two, and three-bedroom apartment homes, as well as, three, four, and five-bedroom townhomes. The Brook at Columbia apartments are located in The Howard County Public School System, which has been named among the best school districts in the nation. Also, we are just a few steps from Running Brook Elementary School, Howard Country General Hospital, and The Mall in Columbia. Our close proximity to Washington DC and Baltimore makes it an ideal place for commuters.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Thursday: 09:00 AM - 06:00 PM
                                                    • Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Murn Development

                                                    B
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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 297 number of votes by renters, The Brook at Columbia is currently rated 3.7 out of 5 stars.
                                                    The Brook at Columbia is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Brook at Columbia is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Brook at Columbia is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Brook at Columbia is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Brook at Columbia is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Brook at Columbia is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 33.3333% of their community reviews in the past year.
                                                    Managers have replied within 89.67 days to their community reviews in the past year.
                                                    Murn Development
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    4 Beds, 2.5 Baths
                                                    5 Beds, 2.5 Baths

                                                    Contact Property

                                                    The Brook at Columbia

                                                    March 2024

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                                                    The Brook at Columbia is a 725 - 1,835 sq. ft. apartment in Columbia in zip code 21044. This community has a 1 - 5 Beds, 1 - 2.5 Baths, and is for rent for $1,830 - $5,294. Nearby cities include Jessup, Ellicott City, Savage, Elkridge, and Hanover.

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