The Verona at Oakland Mills
#10,244 #14 #392

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The Verona at Oakland Mills

9650 White Acre Road, Columbia, MD 21045
(61 Reviews & Surveys)
$1,410 - $1,940/mo
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Floor Plans & Pricing

1 Bedroom

Venice

1 Bed, 1 Bath | 591 sq. ft.

$1,410

See Floor Plan Details

Venice w/ Den

1 Bed, 1 Bath | 712 sq. ft.

$1,425

See Floor Plan Details

Venice Deluxe

1 Bed, 1 Bath | 743 sq. ft.

$1,460

See Floor Plan Details

2 Bedrooms

Milan

2 Beds, 1 Bath | 740 sq. ft.

$1,625

See Floor Plan Details

Milan w/ Den

2 Beds, 1 Bath | 861 sq. ft.

$1,660

See Floor Plan Details

Milan Deluxe

2 Beds, 1 Bath | 927 sq. ft.

$1,670

See Floor Plan Details

Milan 2 Baths

2 Beds, 2 Baths | 975 sq. ft.

$1,760

See Floor Plan Details

3 Bedrooms

Florence

3 Beds, 2 Baths | 1,171 sq. ft.

$1,940

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Verona at Oakland Mills Reviews

(57)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1222175

Verified Resident ā€¢ 2024

2/1/2024

It was a very easy and smooth move-in process. Each page of my lease was read to me and explained clearly and explicitly. It's such a nice and friendly staff management with a quiet and clean neighborhood. Love it!

    Review Author Icon

    Resident 1194282

    Verified Resident ā€¢ 2023

    10/30/2023

    The staff was consistently attentive and caring throughout, addressing all my inquiries promptly. The apartment was ready for viewing ahead of schedule and met our expectations. Any minor issues were swiftly resolved.

      Review Author Icon

      Resident 1187014

      Verified Resident ā€¢ 2023

      10/5/2023

      Exceptional customer service , impeccable professionalism provided. Through the whole process assurance and security was guaranteed. Five star service and 10 star review. Mr. Spriggs answered the thousands of questions I had with ease and was very knowledgeable and helpful. I appreciate everything and lookā€¦Ā See More >
        Review Author Icon

        anonymous

        prospective ā€¢ Visited 2020

        3/23/2020

        There were roaches everywhere today, 3/23,2020. broken microwave, dirty kitchen. Dumpsters overflowing, trash all around. Unkempt stairwells. This place needs a major overhaul. Do not rent here. There are better places close by.

          Review Author Icon

          anonymous

          Resident ā€¢ 2018 - 2019

          5/29/2019

          We lived at this community for less than a year. Immediately, we had issues as items we pointed out during our pre-move-in walk through were not taken care of prior to us moving in. We were inconvenienced time and time again to take days offā€¦Ā See More >
            Manager

            5/31/2019

            The Verona at Oakland Mills
            We appreciate your feedback and apologize that your experience fell below your expectations. We want to make sure that all of our residents have the opportunity to enjoy a happy and comfortable home in our community, and we realize that concerns with pests and noise transfer can be frustrating. We strive to ensure timely and appropriate care is taken to address any requests. We understand that while you are no longer a part of our community, we encourage you to please contact the Community Manager if you have any remaining questions. We also welcome you to contact our Customer Success Team directly if we can help further @ CustomerSuccessTeam@emcmgmt.com. ~ Customer Success Team
            Review Author Icon

            MH4

            Resident ā€¢ 2018

            7/26/2018

            I love this community. The office staff is very professional. I have been here since 2014 and management has changed (for the better). Since the new management it is a pleasure to live here. Maintenance is attentive to my unit needs and if I doā€¦Ā See More >
              Manager

              7/27/2018

              The Verona at Oakland Mills
              Thanks a million for making our day with your kind words. We've passed along your feedback to the rest of our team.. We strive to provide the best service and homes - it's just what we do and we love making our residents happy. Thank you again and please let us know if we can do anything else to help make your stay even more amazing. Have a wonderful day! ~ Customer Success Team
              Review Author Icon

              Resident 303326

              Verified Resident ā€¢ 2017

              1/23/2017

              Apartment is great! Staff is friendly, Aprtments are clean and updated. Safe area with lots of convenient grocery stores and malls near by. Easy move in, rent is reasonable, and the application process is easy!

                Manager

                1/23/2017

                The Verona at Oakland Mills
                The entire staff here at The Verona at Oakland Mills would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed!
                Review Author Icon

                anonymous

                Resident ā€¢ 2014 - 2016

                9/16/2016

                By far worse place in the area. Full of mice, roaches, and other bugs. The staff at the office are rude and disrespectful. Their ill manner staff seems to think that they are doing you a favor by letting you live there as if itā€¦Ā See More >
                  Manager

                  9/16/2016

                  The Verona at Oakland Mills
                  Thank you for your feedback. We do our very best to address the concerns of our residents and the community in whole when they are brought to the attention of management and we absolutely pride ourselves on professionalism and customer service. We are making improvements to the community to provide a nicer living experience. We provide pest control services to our residents. In the last couple of years, all of the units were renovated and so that we may serve you better, the office is currently under renovation. We are also replacing the roofs and painting all of the buildings and the sidewalks are being repaired. We did have to move to another location while the office is under construction. Therefore, there was an interruption in our phones and internet for a couple of days. Those systems have been restored and we invite you to contact the office so that we may assist you with your specific concerns. Thank you again for your feedback. We look forward to serving you!
                  Review Author Icon

                  Resident 261120

                  Verified Resident ā€¢ 2016 - 2017

                  3/8/2017

                  If you want something done right go directly to the manager, she knows her stuff. Maintenance people are very knowledgeable and helpful! They need to clean the place up a bit and fix plumbing issues and other issues inā€¦Ā See More >
                    Manager

                    3/9/2017

                    The Verona at Oakland Mills
                    Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at 410-730-3870 or veronaoaklandmills@greystar.com We look forward to speaking with you soon.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2015 - 2016

                    6/24/2016

                    Mice, mice, and more mice!!!! While considering this place I was in the rental office and someone was trying to break his lease or at least put in his noticed. I asked him why he was leaving and he said because of the mice! Iā€¦Ā See More >
                      Review Author Icon

                      Resident 225931

                      Verified Resident ā€¢ 2016

                      3/23/2016

                      Leasing staff is very friendly but there is a lack of communication between maintenance crew and leasing staff. Items that need to be dealt with feels like it falls on deaf ears. Desmond tries his best to accommodate everyone but heā€¦Ā See More >
                        Review Author Icon

                        Resident 208536

                        Verified Resident ā€¢ 2015

                        12/31/2015

                        Great place to live. Very convenient for those who do not drive or own a vehicle. The only thing I do not like about this community is the schools. Although Howard County Public School System is overall a great public schoolā€¦Ā See More >
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                          Resident 201106

                          Verified Resident ā€¢ 2015

                          11/27/2015

                          Unresponsive management, they do not reply timely. Request are closed without fixing them. Management will not respond to your requests. Poor maintainence crew with less or no knowledge. will not recommend to any other

                            Review Author Icon

                            anonymous

                            prospective ā€¢ Visited 2015

                            7/28/2015

                            This place is disgusting. I went in for a tour and there was trash thrown all over the entrance to the apartment. The apartment she showed me was full of bugs and it smelled horrible. The floors cracked and the bedroom was tiny. I willā€¦Ā See More >
                              Review Author Icon

                              jmarket07

                              Resident ā€¢ 2014 - 2015

                              7/3/2015

                              This apartment could be so nice. The units are spacious and appliances are new. The setting is also perfect; plenty of grass and trees and trails. The biggest problem is the tenants. The trash all over the grounds every day, the overflowingā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2013 - 2015

                                5/14/2015

                                I've lived in the veronas for almost two years. We are definitely not going to renew the lease at this place! Hands down worst place I have ever lived. Since I've lived here I have had to call maintenence close to 20 times! Once aā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2013 - 2015

                                  2/28/2015

                                  I would not advise you to move here. Look elsewhere! Let's see, where shall I start? The grounds are filthy. You pay for trash removal meanwhile the trash can literally is dirty and right next to your building. Then, there is lotsā€¦Ā See More >
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                                    LVNGTRSHY

                                    Resident ā€¢ 2013 - 2014

                                    3/5/2014

                                    I have lived here a very short time and I am already thinking about breaking my lease and paying four months in advance just to get out of this cheap and disgusting hellhole. I wasn't allowed to view my apartment until the day ofā€¦Ā See More >
                                      Manager

                                      6/27/2014

                                      The Verona at Oakland Mills
                                      Thank you for taking the time to post your feedback. I do want our residents to be proud to call Verona Silver Hill their home. It is important to know where our residents think we missed the mark, as well as where we have done well so we can improve. We take your concerns very seriously and work with our residents to resolve their issues. Please contact the management office at veronasilverhill@greystar.com or 410-730-3870 so we can ensure you are satisfied with the service you received or to answer any future questions. I apoligize we did not meet your expectations but will work to resolve your issues and hopefully provide the kind of service that will make Verona Oakland Mills a place you want to call home. Thank you for your feedback!
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2013

                                      12/31/2013

                                      Have contacted management numerous times about major and minor issues since we moved. Little contact back from management and when I was contacted I was addressed with a very unprofessional attitude. Most recently we have been dealing with rodent problems and I have called toā€¦Ā See More >
                                        Review Author Icon

                                        anonymous

                                        prospective ā€¢ Visited 2013

                                        11/10/2013

                                        This place is going to be filled with crime, noise and chaos. Howard county plans to turn this into the projects. Tons of low income city people are fixing to move in. Low income housing coming! It already hasā€¦Ā See More >
                                          Review Author Icon

                                          Resident 23450

                                          Verified Resident ā€¢ 2013 - 2014

                                          7/14/2013

                                          Do not move here.<br><br>Likes and Dislikes: I didnt like the apartment the grounds were nasty, I had roachs and spiders coming into the apartment, there were birds living in the hallway, because of the lack of drainage water sat in front of my door whichā€¦Ā See More >
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                                            Resident 23395

                                            Verified Resident ā€¢ 2013 - 2014

                                            7/13/2013

                                            I wouldn't recommend these apartments to anyone.<br><br>Likes and Dislikes: The Verona at Oakland Mills has a bed bug problem and the guy they send to inspect your place bangs on your door and comes at you like he has a major attitude. The inspector theyā€¦Ā See More >
                                              Review Author Icon

                                              Resident 22874

                                              Verified Resident ā€¢ 2013 - 2014

                                              7/9/2013

                                              N/A<br><br>Likes and Dislikes: So far, everything has been good here. Staff has been helpful and nice throughout the move-in process, however we have not had the need for maintenance yet. Biggest downside is that the grounds need to be cleaned more often/better upkeep. There isā€¦Ā See More >
                                                Review Author Icon

                                                Resident 22543

                                                Verified Resident ā€¢ 2013 - 2014

                                                7/6/2013

                                                Considering the recent event, I'd like to feel safer in my community.<br><br>Likes and Dislikes: The dumpsters are consistently overflowing with trash, household furniture and shopping carts. The hallways for the most part are filled with debris and usually some form of advertisement or pamphlet onā€¦Ā See More >
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                                                  Resident 22468

                                                  Verified Resident ā€¢ 2010 - 2012

                                                  7/4/2013

                                                  Rt<br><br>Likes and Dislikes: Peaceful neighborhood with poor staffing and maintenanceā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Comments: Pet Rent is $40 for dogs and $30 for cats. Please contact our leasing office for more details.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.. Comments: Pet Rent is $40 for dogs and $30 for cats. Please contact our leasing office for more details.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Community Center
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                                                    Leasing

                                                    The Verona at Oakland Mills is the perfect home for those who seek a world of convenience and a life of comfort in the heart of Columbia, Maryland. We offer spacious one, two and three bedroom homes, each featuring a washer and dryer, wall-to-wall carpeting, and open fully-loaded kitchens.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Edgewood Management Corporation

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 61 number of votes by renters, The Verona at Oakland Mills is currently rated 2.5 out of 5 stars.
                                                    The Verona at Oakland Mills is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Verona at Oakland Mills is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Verona at Oakland Mills is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Verona at Oakland Mills is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Verona at Oakland Mills is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Verona at Oakland Mills is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Edgewood Management Corporation
                                                    Cats Allowed
                                                    Comments: Pet Rent is $40 for dogs and $30 for cats. Please contact our leasing office for more details.
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    Comments: Pet Rent is $40 for dogs and $30 for cats. Please contact our leasing office for more details.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Verona at Oakland Mills

                                                    March 2024

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                                                    The Verona at Oakland Mills is a 591 - 1,171 sq. ft. apartment in Columbia in zip code 21045. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,410 - $1,940. Nearby cities include Jessup, Ellicott City, Savage, Elkridge, and Hanover.

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