Sherwood Crossing Apartments
6731 Old Waterloo Road, Elkridge, MD 21075
410-799-8142  WEBSITE save favorite
AVERAGE RATING
recommended by:
26%

overall rating:
2.5
2.0
2.02 Parking:
2.7
2.69 Maintenance:
2.6
2.56 Construction:
2.7
2.73 Noise:
3.1
3.12 Grounds:
2.8
2.76 Safety:
2.3
2.28 Office Staff:
< | >

Bad property management & bad customer service

From: -Anonymous-
Date posted: 9/30/2006
Years at this apartment: 2004 - 2006
 
The new assistant property manager has a callous attitude. She is extremely unprofessional and the other staff is just as bad. One lady staff member kept yaking on her cellphone on a personal phone call while I was kept waiting in the office for 15 minutes. There was nobody else in the office and this was on a workday. The assistant property manager made me wait an hour to sign my lease and after waiting for an hour I was told to come back the next day. The customer service has gone down drastically. I would not consider this apartment community either for a lease renewal or a new lease.

Recommended: NO
Overall Rating
3 out of 5
Parking:
5 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
3 of 5
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