Dominion Great Oaks
3008 Autumn Branch Lane, Ellicott City, MD 21043
410-465-6500  WEBSITE save favorite
AVERAGE RATING
recommended by:
25%

overall rating:
2.3
3.1
3.08 Parking:
2.4
2.44 Maintenance:
2.4
2.38 Construction:
2.7
2.74 Noise:
2.6
2.62 Grounds:
2.6
2.6 Safety:
2.3
2.32 Office Staff:
< | >

Can't wait to get out of here

From: -Anonymous-
Date posted: 12/10/2006
Years at this apartment: 2006 - 2006
User Response is available. 2 responses
 
This lovely community was recommended by a friend, and I was thrilled at first. After a rough start with leaky pipes amd no AC things seemed to work out until I had an electrical fire. After a series of problems, repairs were finally made but when I complained about the way everything was handled the office staff beecame rude and unprofessional. BTW the "rebuild" will involve higher utility bills--individual water heaters and no gas appliances. Then everyone's rent will go up a minimum of 200-300 dollars. No one has been officially notified--unless you confront the office staff. Vandalism and theft is not tracked, wiring is old. I don't feel safe or even welcome here at all. Huge dissapointment.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 03/15/2007
I don't understand why this person is saying such things. I also live in that building and recall the incident. It was not a fire. I have never heard of the staff being unprofessional. They have always been nothing but professional. Some people are just very bitter when things don't go their way. I also think that the renovations are great and much needed. I will be going into a new apartment when they are done.
From: Anonymous Date: 06/09/2007
Sounds like you were a lucky one - all my dealings with the office staff have left me more than displeased. Their general lack of professionalism and willingness to actually do their jobs pisses me off since I have to write a check to them every month. I am weary at best about the new apts..
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