Surrey Square
AVERAGE RATING
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Rental Office is not professional...
From: -Anonymous-Date posted: 9/24/2003
Years at this apartment: 2001 - 2003
I'm quite disgusted and irritated with the service I receive from the rental office. I've been in the complex for about 2 years now. Its like 20 different people on staff in the rental office and I ALWAYS seem to receive conflicting information when I have inquiries. Then, there are times when I've had questions and was told I'd receive a call back from the Resident Manager and of course, I'd end up calling back because they never returned my calls. They need to have everybody in the office on the same page to ensure that accurate information is given out to tenants. If you ever need anything of importance from them, make sure you get it in writing. Your liable to call back the next day and have different information given to you. Also, the dumpsters are usually full to capacity for about a week before they are emptied, which of course is an eyesore and can cause quite a rancid smell especially if you are near one.
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