Fieldpointe Apartments

Fieldpointe Apartments is recommended by:
81.0%
Overall Rating
3.13 out 5
Parking:
3.75 of 5
Maintenance:
3.56 of 5
Construction: 3.38 of 5
Noise:
3.50 of 5
Grounds: 3.75 of 5
Safety: 3.38 of 5
Office Staff:
3.38 of 5

349 Prospect Boulevard
Frederick, MD 21701
301-695-5600
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Yo!

Office personel are extremely RUDE and it took over 3 wks for maintenance to show.

From: truthfullone
Date posted: 7/23/2007
Years at this apartment: 2007 - 2007

 
I called on several occassions for different things and over and over I spoke to office personel who are rude. Even when you stop by you get the same rudeness. Specially the lady named "Rachelle", she's extremely rude--she must be related to someone there not to be fired. I tried to refer someone and she was told to wait two month and she said they were rude to her, i knew immediately who it was. When I called they told me three month. I waited for someone else to answer the phone and was told there was an apt available right away. I told him about it and he decided not to move.
Also, immediately after moving I called to get some minor repairs done to the apt, it took them over 3wks to get them repaired. Every time I called they had an excuse, the last was they were short on maintenance personnel. I never had to wait so long anywhere to get things fixed. I have another called with them know, let's see how long this takes. They need to hire people : 1--with custumer service skills and 2--to get things repaired in a timely maner.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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