Fieldpointe Apartments
349 Prospect Boulevard, Frederick, MD 21701
301-695-5600  save favorite
AVERAGE RATING
recommended by:
70%

overall rating:
3.2
3.7
3.7 Parking:
3.5
3.55 Maintenance:
3.3
3.3 Construction:
3.7
3.65 Noise:
3.8
3.75 Grounds:
3.6
3.6 Safety:
3.4
3.4 Office Staff:
< | >

Office personel are extremely RUDE and it took over 3 wks for maintenance to show.

From: truthfullone
Date posted: 7/23/2007
Years at this apartment: 2007 - 2007
User Response is available. 1 response
 
I called on several occassions for different things and over and over I spoke to office personel who are rude. Even when you stop by you get the same rudeness. Specially the lady named "Rachelle", she's extremely rude--she must be related to someone there not to be fired. I tried to refer someone and she was told to wait two month and she said they were rude to her, i knew immediately who it was. When I called they told me three month. I waited for someone else to answer the phone and was told there was an apt available right away. I told him about it and he decided not to move.
Also, immediately after moving I called to get some minor repairs done to the apt, it took them over 3wks to get them repaired. Every time I called they had an excuse, the last was they were short on maintenance personnel. I never had to wait so long anywhere to get things fixed. I have another called with them know, let's see how long this takes. They need to hire people : 1--with custumer service skills and 2--to get things repaired in a timely maner.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: mamasmook Date: 12/10/2008
Hi truthfullone, I just moved here in July,2008 and up into recently, I had minimum complaints but recently I have received unjust noise complaints and the management contacts me by letter in November and now again in December with now a threating tone. They had never contacted me via telephone nor in person . Even stated that I was running my shower at 1:00AM when I work from 9PM - 5AM !!! Personally I feel that the property manager is prejudice.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Unique Apartment Pets: Guinea Pigs - Nov 11
   Apartment Romance: How to Date Your Neighbor - Nov 11
   Recommended Renters Insurance Features for Atlanta Renters - Nov 11
   What Information Does a Standard Rental Application Require? - Nov 11
   Loft Apartments Explained - Nov 11
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Fieldpointe Apartments
          Frederick apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif