The Reserve At Ballenger Creek

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The Reserve At Ballenger Creek

607 Windview Way, Frederick, MD 21703
(150 Reviews)
$1,594 - $2,125/mo
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Floor Plans & Pricing

1 Bedroom

1BD/1BA

1 Bed, 1 Bath | 748 sq. ft.

$1,594

1 Available Unit

See Floor Plan Details

2 Bedrooms

2BD/2BA

2 Beds, 2 Baths | 975 sq. ft.

$2,125

3 Available Units

See Floor Plan Details

3 Bedrooms

3BD/2BA

3 Beds, 2 Baths | 1,150 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Grounds

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

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The Reserve At Ballenger Creek Reviews

(149)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020 - 2022

12/22/2022

fair warning

I will start by saying the direct property staff are very nice and responsive. Iā€™ve lived here since 2020. I am in a one bedroom. I wouldnā€™t say the apartment was necessarily ā€œmove in readyā€ when I moved in (water wasnā€™t turned on for dishwasher;ā€¦Ā See More >
    Review Author Icon

    Resident 638042

    Verified Resident ā€¢ 2018 - 2019

    5/9/2019

    This facility is a very great place to be and has many benefits to it. Very friendly people here and absolutely no problems. The place is very nice and spacious with a lot of room and just a very clean place

      Manager

      5/10/2019

      The Reserve At Ballenger Creek
      So happy to hear that you are loving the spacious apartments and your experience so far. Please do not hesitate to let us know if there is anything we can do in the future. Thanks again!
      Review Author Icon

      Resident 607726

      Verified Resident ā€¢ 2018 - 2019

      2/23/2019

      Reserve at Ballenger Creek is the best apartment complex I have ever lived in. The constructs and appliances inside the unit are the best I have seen. The walls are much thicker than other apartments I've lived in/looked at. I've never heard any noise fromā€¦Ā See More >
        Manager

        4/8/2019

        The Reserve At Ballenger Creek
        Wow, another 5 star review! We are thrilled to hear that we are exceeding your expectations and that you have chosen to stay at our community since 2006. That is amazing and we are so very grateful. Please do not hesitate to let us know if there is anything else we can do to make Ballenger Creek more enjoyable.
        Review Author Icon

        Resident 566169

        Verified Resident ā€¢ 2017 - 2018

        11/3/2018

        So far our experience has been good. No issues. Friendly staff that there are always there to help. If something goes wrong the maintenance workers show up in a timely matter and fixed it. Parking is definitely a perk, there are plenty spots available.

          Manager

          11/5/2018

          The Reserve At Ballenger Creek
          Thank you so much for sharing your positive experience, we really appreciate it! We hope to be of service to you again in the future. Best wishes, Reserve at Ballenger Creek
          Review Author Icon

          Resident 548883

          Verified Resident ā€¢ 2017 - 2018

          9/29/2018

          Very nice place, nice managers, nice events. The managers are very approachable, there are a lot of events and the parking is the best part. Recently new street lights were installed, so parking is more safe

            Manager

            10/3/2018

            The Reserve At Ballenger Creek
            Thank you so much for taking the time to share your thoughts with us. We really appreciate the five star rating and happy to hear yo like the new street lights. If you need anything else our team is a quick phone call away. Sincerely, Taryn s.
            Review Author Icon

            Resident 547347

            Verified Resident ā€¢ 2018

            9/24/2018

            Is good besides some very loud nose and the dirty interior building. Besides that it is a great place to lived. The apartments are very nice and updated. Office staff is very friendly. I would recommend

              Manager

              10/3/2018

              The Reserve At Ballenger Creek
              Thank you for your kind review. We are happy to pass along your comments to the team here at Reserve at Ballenger Creek so that we can address any buildings that need to be tidied up. Thank you so much again for your feedback! We hope you have a great day!
              Review Author Icon

              Resident 547259

              Verified Resident ā€¢ 2018

              9/24/2018

              Office staff very helpful and professional in making my relocation free of stress and very much excited about the community amenities, clean environment and lightings, friendly neighbors and good road networks.

                Manager

                10/3/2018

                The Reserve At Ballenger Creek
                We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                Review Author Icon

                Resident 539967

                Verified Resident ā€¢ 2018

                9/7/2018

                Neighbors are friendly and staff at the apartment are extremely responsive and friendly. It made my transition extremely easy. Community seems to be safe and has many good features, i.e., close to 270, gym and nice pool.

                  Manager

                  9/20/2018

                  The Reserve At Ballenger Creek
                  Thank you so much for your positive comments about the Reserve at Ballenger Creek! We are happy to hear that you are enjoying your experience at our community. If you ever need anything, please feel free to give us a call or stop by. We're always happy to help! Sincerely, Ashleigh N.
                  Review Author Icon

                  Resident 539583

                  Verified Resident ā€¢ 2018

                  9/8/2018

                  I have only lived here for a week, but I am loving it so far. The office staff and maintenance staff have been very friendly. The few neighbors we have met are either friendly or are quiet and keep to themselves. It seems like thisā€¦Ā See More >
                    Manager

                    9/20/2018

                    The Reserve At Ballenger Creek
                    Our team strives to provide amazing customer service and we are happy to hear that we're taking good care of you. Thank you for choosing to call the Reserve at Ballenger Creek home! If you ever need anything, please feel free to give us a call or stop by. We're always happy to help! Sincerely, Ashleigh N.
                    Review Author Icon

                    Resident 535579

                    Verified Resident ā€¢ 2018

                    8/30/2018

                    Safe and clean community, easy access to highway. Gas station next door. Quiet and small community. Needs more trash dumpsters. I currently have to load trash in my car to drive to the front of the community to deposite .

                      Manager

                      9/2/2018

                      The Reserve At Ballenger Creek
                      Thank you so much for your positive comments about our community! We are happy to hear that overall you are enjoying your experience with us. Our team truly values and appreciates your feedback. Please do not hesitate to let us know if we can be of more service. Sincerely, Ashleigh N.
                      Review Author Icon

                      Haganracing

                      Resident ā€¢ 2016 - 2018

                      8/13/2018

                      After 2.5 years of living here, I sadly have to change the review on this apartment complex. This apartment complex loves to pacify situations and not take serious incidents seriously. The apartment complex was informed back in June of a tenant's dog which had viciousā€¦Ā See More >
                        Manager

                        8/20/2018

                        The Reserve At Ballenger Creek
                        Hi Chris, Thank you for your review and for sharing your concerns with us. We are taking this incident very seriously and our team has been in contact with you on several occasions. Animal Control and the Police were called out to the property following the incident and refused to pick up the dog. It is not within our power to physically remove the dog, however we are following all of the proper legal channels to have the dog removed from the property as soon as we can. If you feel you are in any immediate danger, we encourage you to contact Animal Control or the Police right away. We truly empathize and hope you understand that we are working diligently on this. Sincerely, Ashleigh N.
                        Review Author Icon

                        Resident 522077

                        Verified Resident ā€¢ 2018 - 2019

                        5/30/2019

                        The staff is nice. The area is close to the highway and some convenience stores. The walls are very thin and often I can smell what my neighbor is cooking through my room, which is very annoying. The guy above me has a huge dogā€¦Ā See More >
                          Manager

                          6/2/2019

                          The Reserve At Ballenger Creek
                          Updated review 6/2/2019 We are so happy to hear that you enjoy our leasing team, we believe they are some of the best and are happy to hear you think so too. We want to thank you for being honest with us about your experience. We are sorry that you are hearing your neighbors, our team is happy to help address it along with several of your other concerns. When you have a moment, would you mind reaching out to our manager, so we can schedule some time to discuss what we can do to help? We look forward to speaking with you soon. Sincerely, Taryn S. *********************************************** Thank you for taking the time to share your concerns and allowing us the opportunity to respond. We work very hard to provide a positive living experience to everyone that resides at our community and we are disappointed to hear that we have not met your expectations. From time to time, the gym equipment may need to be serviced and we apologize for any inconvenience. We ask that residents report issues like these to the Leasing Office so we can have them resolved as soon as possible. Our Property Manager welcomes the opportunity to speak with you further regarding your concerns so that we can work towards improving our services. Please reach out to her at 301-668-0777. We look forward to speaking with you soon. Sincerely, Ashleigh N.
                          Review Author Icon

                          Resident 518971

                          Verified Resident ā€¢ 2018 - 2019

                          6/6/2019

                          Great staff, very nice third floor apartments. Staff very responsive to any maintenance requests or concerns their tenants have. Grounds are kept mowed, trimmed and clean. Have been pleased so far with our new home.

                            Manager

                            6/10/2019

                            The Reserve At Ballenger Creek
                            Thank you so much for taking the time to share your experience! We really appreciate you as a resident are so happy to hear that you enjoy calling the Reserve at Ballenger Creek home! Let us know if you need anything at all.
                            Review Author Icon

                            Resident 515792

                            Verified Resident ā€¢ 2016 - 2018

                            7/19/2018

                            Wonderful community - excellent service from Management, as well as Maintenance staff. They go the extra mile to make sure you're a happy resident! I would recommend this community to others. Extra touches like car wash, dog park, & pool also great.

                              Manager

                              8/5/2018

                              The Reserve At Ballenger Creek
                              Wow! Thank you so much for the outstanding review! Customer service is very important to us and we're happy to hear we delivered such a great experience. If there's anything further we can do for you, please don't hesitate to ask. Sincerely, Ashleigh N.
                              Review Author Icon

                              Resident 515778

                              Verified Resident ā€¢ 2018 - 2019

                              1/28/2019

                              We have had no problems. The front office staff is very nice, neighbors are kind, and community is well maintained. The maintenance personnel are quick to respond to our requests, which have been few and far between.

                                Manager

                                1/28/2019

                                The Reserve At Ballenger Creek
                                Thank you so very much for such a positive review and for sharing your experience with our community and team. We strive to provide amazing customer service and we are happy to hear that we're taking good care of you. Our team truly values and appreciates your feedback. Please do not hesitate to let us know if we can be of more service. Sincerely, Ashleigh N. *updated response 1/28/19
                                Review Author Icon

                                Resident 514599

                                Verified Resident ā€¢ 2018

                                7/17/2018

                                Great experience so far. Great staff. Everything was organized and ready upon our arrival for move in. Neighbors are very friendly and welcoming. Nice to have so many amenities, parks and shopping within walking distance. I was worried moving into an apartment with a dogā€¦Ā See More >
                                  Manager

                                  8/5/2018

                                  The Reserve At Ballenger Creek
                                  Thank you so much for the awesome review! We really appreciate you as a resident and thank you for calling Reserve at Ballenger Creek home! Sincerely, Ashleigh N.
                                  Review Author Icon

                                  Resident 513928

                                  Verified Resident ā€¢ 2018

                                  7/16/2018

                                  Thus far, the Reserve at Ballenger creek has been a clean, well maintained, living environment and creates a homey atmosphere. the apartment contain sound well, as we have yet to hear any neighbors threw the walls, which is rare. the staff is friendly, and responsive.

                                    Manager

                                    8/5/2018

                                    The Reserve At Ballenger Creek
                                    Thank you so much for your positive comments about Reserve at Ballenger Creek! We are happy to hear that you are enjoying your experience at our community. If you ever need anything, please feel free to give us a call or stop by. We're always happy to help! Sincerely, Ashleigh N.
                                    Review Author Icon

                                    Resident 481261

                                    Verified Resident ā€¢ 2018

                                    4/28/2018

                                    The Reserve at Ballenger Creek has been a wonderful experience so far. When we wanted to change the move in date, Ines was amazingly helpful. She checked in with us frequently and was always available for any questions we had prior to movingā€¦Ā See More >
                                      Manager

                                      4/30/2018

                                      The Reserve At Ballenger Creek
                                      Thank you so very much for taking the time to share your experience! Our staff strives to provide amazing customer service and are happy to hear that we are taking good care of you. Thank you for choosing to call the Reserve at Ballenger Creek home!
                                      Review Author Icon

                                      Resident 480710

                                      Verified Resident ā€¢ 2017 - 2019

                                      4/19/2019

                                      It's an amazing place to live. The staff is wonderful, patient and friendly. The community is kept beautiful and the location is perfect! We've been really happy here! The only thing we really have a problem with is the management "visits" - thereā€¦Ā See More >
                                        Manager

                                        4/19/2019

                                        The Reserve At Ballenger Creek
                                        We are so happy to hear that you love the community, location, and our team. We try very hard to limit the amount of visits to a unit and want to apologize for the disruptions recently. We truly value you as our resident and want to thank you for choosing to make our community your home. Please don't hesitate to reach out if there is anything we can do to be of help.
                                        Review Author Icon

                                        Resident 478206

                                        Verified Resident ā€¢ 2017 - 2018

                                        4/19/2018

                                        The apartment complex is pretty quiet. It's safe here or atleast they're trying . The street is fairly busy and people come over from other neighborhoods. The downfall is the cost compared to surrounding areas and the trash can . There's one dumpster for theā€¦Ā See More >
                                          Manager

                                          4/25/2018

                                          The Reserve At Ballenger Creek
                                          We appreciate you taking the time to review our community and for sharing your concerns. We would like the chance to speak with you to better understand your recent experience. Please reach out to our Property Manager at 301-668-0777.
                                          Review Author Icon

                                          Resident 478201

                                          Verified Resident ā€¢ 2017 - 2018

                                          4/19/2018

                                          Over all the experience has been very welcoming and friendly. Neighbors say hello and go out of their way to make sure you are comfortable. I would definitely recommend to a friend. The community is exactly what we were looking for.

                                            Manager

                                            4/25/2018

                                            The Reserve At Ballenger Creek
                                            Thank you very much for taking the time to share your experience! We are so happy to hear that you enjoy calling the Reserve at Ballenger Creek home!
                                            Review Author Icon

                                            Resident 473395

                                            Verified Resident ā€¢ 2018

                                            4/7/2018

                                            Office staff very friendly and accommodating during the apartment-hunting phase and move-in process. Minor problems with the unit encountered during move-in, but were quickly resolved by maintenance. Nice apartment fixtures and appliances; overall very satisfied.

                                              Review Author Icon

                                              Resident 80097

                                              Verified Resident ā€¢ 2017 - 2018

                                              4/26/2018

                                              The reserve us a very nice complex. My apartment is a 2 bedroom that is fully upgraded and I like it. The walls can be a little on the thin side with noise but for the most part it isn't too bad. I have onlyā€¦Ā See More >
                                                Manager

                                                4/2/2018

                                                The Reserve At Ballenger Creek
                                                Thank you so much for the positive review! Customer service is of the utmost importance to us and we are happy to hear that we are meeting your expectations. We understand that noise from neighboring apartments can be a nuisance and our property manager would like the opportunity to speak with you further regarding your concerns and possible solutions. You can contact her at (301) 668-0777.
                                                Review Author Icon

                                                Resident 469504

                                                Verified Resident ā€¢ 2018

                                                10/18/2018

                                                There are too many spiders. They say pest control comes but I still see bugs outside my door continually forming spider webs, there was a large spider web for DAYS at the bottom of the steps and management did nothing. I had tp spray itā€¦Ā See More >
                                                  Manager

                                                  10/30/2018

                                                  The Reserve At Ballenger Creek
                                                  **Original Response 3.29.18** Thank you so very much for such a positive review and for sharing your experience with our community and staff. We are so happy to hear that you love living here! Our team truly values and appreciates your feedback. Please do not hesitate to let us know if we can be of more service. **Updated Response 10.30.18** Thank you for taking the time to review our community and share you concerns with us. With regards to pests, we take your concerns very seriously. We know that in a garden style community pests can occasionally find their way into common areas, however, our pest control company works diligently to keep pests out and to resolve any issues as quickly as possible. Our Property Manager welcomes the opportunity to speak with you further about your concerns. Please contact her at 301-668-0777. We hope to hear from you soon. Sincerely, Ashleigh N.
                                                  Review Author Icon

                                                  Resident 462260

                                                  Verified Resident ā€¢ 2002 - 2019

                                                  3/7/2019

                                                  The Reserve is one of the best communities in Frederick. My experience living here has been nothing but positive. I would recommend The Reserve to any friend looking for a quality, convenient place to live in Frederick.

                                                    Manager

                                                    3/9/2019

                                                    The Reserve At Ballenger Creek
                                                    **Updated Response 3.9.19** Thank you so much for the wonderful review and recommendation of our community! We really appreciate it. Please do not hesitate to let us know if there is anything we can do to enhance your experience.

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $30. Restrictions: We welcome your pets! Contact the Leasing Office for more information about our pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $30. Restrictions: We welcome your pets! Contact the Leasing Office for more information about our pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Resident Car Care Center
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                                                    Leasing

                                                    Live with convenience and ease at The Reserve at Ballenger Creek Apartments in Frederick, Maryland! With a location just minutes away from major malls and shopping areas, there's an abundance of entertainment, restaurants, and shopping right at your fingertips. Francis Scott Key Mall, Food Lion, Crestwood Plaza, and more are under 10 minutes from home, making life a breeze. Closer to home, you'll find upgraded apartment features and unique amenities that bring even more convenience to your doorstep! Apartments come with a washer and dryer included, air conditioning, fully equipped kitchens with microwaves, extra storage, and black appliances. Other high-end features include a built-in wine rack, walk-in closets, granite countertops, and USB charging station. Take advantage of the community amenities by using the on-site dog park, fitness center with cardio theater, swimming pool, and multiple playgrounds. Whatever the need, The Reserve at Ballenger Creek is a comfortable place to call home!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Mission Rock Residential

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                                                    Questions & Answers (1)

                                                    Lisa_B585
                                                    Asked on: 06/10/2018
                                                    Q:Ā What is included in the rent price?

                                                    Frequently Asked

                                                    Mission Rock Residential
                                                    Cats Allowed
                                                    Rent: $30
                                                    Restrictions: We welcome your pets! Contact the Leasing Office for more information about our pet policy.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Rent: $30
                                                    Restrictions: We welcome your pets! Contact the Leasing Office for more information about our pet policy.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Reserve At Ballenger Creek

                                                    March 2024

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                                                    The Reserve At Ballenger Creek is a 748 - 1,150 sq. ft. apartment in Frederick in zip code 21703. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,594 - $2,125. Nearby cities include Middletown, New Market, Walkersville, Urbana, and Brunswick.

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