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The Reserve At Ballenger Creek

607 Windview Way, Frederick, MD 21703
Website
95%
52
Reviews
95%
% Recommended
76%
City Average
08/27/14
Verified Resident

I have had a nice staying. I recomended alot of friends about this apartment. Alot of people would love to move here if they can afford the rent. You have to get all of the snow clear in the winter Will… Full Review ▶

08/11/14
Verified Resident

Friendly management, beautiful and well kept community, in a desired neighborhood, spacious apartment and great maintenance. I would definitely recommend you check out The Reserve at Ballenger Creek! You certainly will not regret it!! Full Review ▶

06/30/14
Verified Resident

I'm really pleased with my decision to lease an apartment at the Reserve @ Ballenger Creek. The staff are friendly, attentive and prompt with addressing concerns. The community is great. I love that it is close to many amenities, as well… Full Review ▶

06/23/14
Verified Resident

It has been wonderful - very clean and generally quiet community. The staff are very communative and professional. Grounds are kept well and the landscaping is pretty. Maintenance responds very promptly to all requests. Best apartment complex I've lived in. Full Review ▶

06/04/14
Verified Resident

so far so good, great community, nice apartments with good amenieties. convenient to highways. i love having the business center, and the pool. i wish there was a way to walk to downtown, the community is really close, but cut off… Full Review ▶

04/16/14
Verified Resident

I only have two complaints in regards to my new apartment. First, noise is definitely an issue. This not only comes from the busy road located in close proximity to the neighborhood. I think this could be eradicated by adding some… Full Review ▶

Manager Response
02/28/14
Verified Resident

It is a nice to place to live, the other tenants are not friendly and I do not feel welcomed with our dog. Also the noise from the apartment next to us is VERY loud and rude and has not been… Full Review ▶

Manager Response
02/27/14
Verified Resident

Overall a good place to live. Well maintained. Price is the only downfall, although the price is competitive for the area. Convieient location. Great staff. Parking is sufficient when the motorcycles use the spots alloted for them and do not remain… Full Review ▶

02/26/14
Verified Resident

I have been living here for like five years and I like the way things are run from top to bottom. When I first moved here I thought I was gonna stay for only one year and then move somewhere else… Full Review ▶

Manager Response
02/26/14
Verified Resident

The staff made our move in so easy and so far we love the community. The convenience of the location was a huge factor in our decision to move here however, the cleanliness of the grounds and buildings along with how… Full Review ▶

02/18/14
Verified Resident

the property is well maintained. The staff is A-1 All repairs and concerns are handled immediately and professionally. The gym is great and well equiped. Access to the office is good. The apts are well designed and spacious. A good place… Full Review ▶

02/02/14
Verified Resident

This is a wonderful place to live. It is very quiet and I feel safe here. I love the pool in the summer and the grounds are immaculate. The office is quick to respond to my concerns, and the maintenance here… Full Review ▶

01/30/14
Verified Resident

My experience at The Reserve has been mostly very positive. I'm happy I chose this community and I've been very comfotable in my new home. Overall, I would recommend this property to friends and I hope to remain as comfortable as… Full Review ▶

01/06/14
Verified Resident

The move in process was good. I dont have 200 words yet I just moved in........................................................................................................................................................................................................................................................................................................ Full Review ▶

11/22/13
Verified Resident

I've never had a problem here! Always greeted so quickly and with welcoming faces when you enter the leasing office with any issues. When you see them around the neighborhood, they always wave! The new staff member, Cory is awesome! He… Full Review ▶

11/10/13
Resident

Have been living here since last year. I would first off to like to say the pros of this apartment complex: *The staff is wonderful! They are always very helpful and listen to concerns. *maintenance is very timely and good. *The… Full Review ▶

11/06/13
Verified Resident

We have been very happy here for over 4 years - the community is very well maintained and efficiently run. It is a very convenient location and I feel good when pulling into my home. I would reccomend this property to… Full Review ▶

10/18/13
Verified Resident

So far so good. Only one thing, the place to drop the trash is so far away from the apartment. I am also wondering is there a place that I can wash my car inside the community? I like the apartment… Full Review ▶

10/14/13
Verified Resident

I have always found the staff to be very available, courteous and efficient. I have dogs and the area is very dog friendly, plenty of safe areas to walk with plenty of pet stations. And, the dog yard is a plus.… Full Review ▶

10/11/13
Verified Resident

The staff is very professional and quick to respond to any question or request. The property grounds are well cared for however there are very serious water drainage issues against the building foundation. And if possible remove the trees at entry… Full Review ▶

09/29/13
Verified Resident

my experience has been very good. it is well-kept, the staff is attentive, and our issues are handled quickly and effectively. I've had a great experience living at this community in the two months we have lived here. Full Review ▶

09/27/13
Verified Resident

This is a great neighborhood to live in. All of the staff is great and really do care about the place. They are always friendly. There is always something taking place for the residents and the kids who live there and… Full Review ▶

09/18/13
Verified Resident

The Reserve is the first place that we were able to instantly say, "We can see ourselves living here for a few years!" It's conveniently located and has a phenomenal staff! I can't think of a better place in Frederick! Full Review ▶

09/13/13
Verified Resident

It's wonderful here. It's quiet, even despite being next to Ballenger Creek Pike. The staff is excellent (namely Ines), and I absolutely love my apartment. Ines and Luis were very helpful when I was moving in, even got my apartment ready… Full Review ▶

08/22/13
Verified Resident

I love living at the Reserve! There is a true sense of community among the tennants. The staff puts together fun events to help bring us together. I particularly enjoy the fact that there are a lot of kids, as I… Full Review ▶

08/16/13
Verified Resident

I have had a very satisfactory experience , people are pleasant, it is pretty quiet in my building which I appreciate Full Review ▶

Manager Response
08/14/13
Verified Resident

So far so good. Everyone is very friendly and eager to make you at home! Full Review ▶

08/07/13
Resident

At first this community was great. Nice, quiet, and neighbors kept to themselves and were friendly. Unfortunately, with the competition of equal pricing for newer apartments many units appeared to be empty for a while. Over the last 6-months it just… Full Review ▶

Manager Response
08/04/13
Verified Resident

It is a very friendly and welcoming community. Full Review ▶

01/15/13
Resident

Area is clean and quiet. Apartment is clean & pleanty of room for waht I needed. The leasing girl was very sweet and so far I am happy. My only issue would be the tiny barking dog I heard for the… Full Review ▶

12/06/12
Resident

This is a very quiet community with professional and attentive employees. I would absolutely recommend this community to anyone looking for a local quiet place. My apartment is great and seems to be a good quality. Things don't break! Full Review ▶

11/21/12
Resident

I recently moved out of The Reserve due to my job transferring me for the third time in 4 years. During my contract in Frederick and after shopping around, I decided that The Reserve would be a good fit. I am… Full Review ▶

10/12/12
Resident

I moved in last year from Montgomery County and just love the Frederick Area. Ballenger Creek is quiet and exactly what I was looking for moving away from the city. The buildings are clean, and parking lots well lit at night.… Full Review ▶

09/13/12
Resident

Lovely and comfortable area. My apartment was clean, staff is polite, and I love the events they hold monthly. My kids adored the coloring contest in August. Keep up the good work! Full Review ▶

07/17/12
Resident

My family and I just moved in about two months ago. (May) Our apartment is quiet, was delivered to us very clean, and the office staff listen to your concerns and suggestions. It's nice to feel heard in a community. The… Full Review ▶

07/09/12
Resident

I just wanted to stop by here and say what a great job this community is doing. Any calls I've made, have been returned immediately and any sistuation handled quickly and professionally. I love my apartment. In my opinion, it's the… Full Review ▶

05/17/12
Resident

I've been here for over 5 years. I love it here. Maintenance is EXCELLENT. Ricky and staff is always so helpful and friendly. Ms. Louis (Property Manager) she is really nice and accommodating. Truthfully I don't have one bad thing to… Full Review ▶

04/20/12
Resident

I've lived at the reserve for 2 years and I have to say, being a renter for many many years, the customer service and people in the office and maintenance are the best I've ever had. Ricky is awesome-he fixes things… Full Review ▶

12/29/11
Resident

I moved in on October 1st and have enjoyed living here so far. I live on the third floor in a one bedroom and haven't had any issues with noise. A friend of mine lives on the second level though, and… Full Review ▶

07/26/11
Resident

Love my apartment... Maintenance is great. Parking is great. Neighbors are nice and friendly. Its been over 5 years and I am satisfied. The only recommendation is a better fitness center. Also, the walls are a little thin, if you are… Full Review ▶

12/14/09
Resident

Cannot tell you how happy we were as residents at the Reserve.The management has now changed and we would have loved to renew if we did'nt plan on buying our new house. Execellent maintenance.Had no major issues. Julie was great.... Full Review ▶

09/23/09
Prospective Resident

I visited The Reserve earlier this week and was so turned off by the model that I'm telling everyone I know not to move in there. I asked to see a two bedroom, so the leasing agent showed me the actual… Full Review ▶

06/25/09
Resident

I overall enjoyed this apartment. I liked the open layout and all the storage in the bathroom. What this complex has that the others don t is a phenomenal maintenance man. Ricky saved me on multiple occasions. Once my water heater… Full Review ▶

06/09/09
Resident

I have finally gotten out of The Reserve. I have to be fair and say, I had no problems with The Reserve when Ashley was in the office, but the new staff are a bunch of morons. They mailed my rent… Full Review ▶

05/25/09
Resident

The overall complaint deals with the property manager and her unprofessional attitude towards the tenants. On numerous occasions, she has yelled at tenants when not agreeing with them on unspecified matters. This is a general complaint when discussed with other tenants.… Full Review ▶

04/27/09
Resident

Do not go. Money Suckers !!! I have lived here for one full year, the house is Ok, the Property Manager is awfully disgusting. She tries to take money out from you like anything. She will find reasons for not to… Full Review ▶

02/10/09
Resident

I love this apartment complex. Ive lived here for 4 months I am a 22 year old female and I feel safe here. The maintenance crew fixes any problems in a timely manner. there is always enough parking and the area… Full Review ▶

11/13/08
Resident

My wife and I were residents here for two years and I've got to say it was an amazing experience. It had been twenty some years since we were apartment renters so we were very nervous. The staff was incredibly nice… Full Review ▶

08/07/08
Resident

The Staff sitting in the office is not cooperative. Once the lease is signed off they do not care at all. complains have been handeled well, maintainance wise. However, while vacating, nobody comes for the final review upon calling and later… Full Review ▶

11/27/07
Resident

The staff was responsive and friendly, but the walls are paper thin! The noise literally drove me crazy! There was an apartment above, below and behind mine. The people below me were quiet but the people above me had kids and… Full Review ▶

08/01/07
Resident

Not priced right for this experience...any floor you going live on is going to come with noise either during the day or at night. I've heard loud footsteps and across the floor under me. I sometimes hear people's voices outside. I… Full Review ▶

05/01/07
Resident

I spent a year there and was very happy. The apartment was very nice and clean. The neighborhood was very quiet and the staff was very nice and responsive. For that I have to travel 35 miles one way to work… Full Review ▶

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