Archstone Gaithersburg formerly Oakwood Gaithersburg
9806 Mahogany Drive, Gaithersburg, MD 20878
301-527-2888  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.5
3.0
2.98 Parking:
2.5
2.54 Maintenance:
2.4
2.4 Construction:
2.8
2.84 Noise:
3.0
2.98 Grounds:
2.9
2.88 Safety:
2.4
2.44 Office Staff:
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Going down with new management

From: ridan
Date posted: 6/22/2009
Years at this apartment: 2007 - 2009
User Response is available. 2 responses
 
Although the complex was not cheap (needs a global renovation of buildings, windows, floors, appliance, etc), I liked it with Archstone. Since end of 2008 apartments are under different name (The Crossings) and with different management company (does not worth to be mentioned). It looks like they are "falling down" rapidly. People in the office are pleasant but apart from it the team (administration, service, etc) is not professional. E.g., they response to service request quickly (unfortunately not as quick as Archstone team did). However, it could happen that they did not fix/service what you wanted and so you needed to prove that the work had not been done yet. Another example is they probably not good with book keeping: my overpayment to utilities company which goes through apartment management company was never credited back. And the last, despite of such non-professional work of the crew and bad condition of the complex itself they are increasing rental fee 4%! Do not recommend to go there.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
2 of 5
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User Responses

From: ridan Date: 06/23/2009
I am also looking for a new place. Where did you move in?
From: 9806tenant Date: 06/23/2009
I agree with what you posted. The new management does not come any where close to Archstone. That's why I broke my lease and moved from the complex. The units are old and in dire need of renovations. They shoudl be ashamed of themselves for increasing the rent. If anything they should be giving all the tenants 4% off of their rent....
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