We are in the "townhouses" on Killarney Ln. The upkeep of the unit was very poor. Shoddy painting; I found a pop tab painted into a cabinet, vents with dust painted on, windows and doors with paint on them to name a few. All the closet doors were stiff and came off the tracks easily. We had lighting issues where some of the light switches didn't work on any outlet and were told "it doesn't work" instead of them trying to fix it. The fact that they didn't work tells us that there's a short in the wall somewhere which is a fire hazard. One light would work for a short time then just turn off. They said "we fixed it" and when we said "no, it still isn't working" they said there was nothing they could do. There wasn't a screen on one sliding door and it wasn't fixed until 6 months after we requested it repaired. We went for a few days with no heat, despite telling them a few times that the heater wasn't working right. Some of the maintenance workers are very nice and try hard, but I don't think the best contractors are hired. The first day we moved in we found people eating in our living room while they were working on the exterior of the building. There were construction materials left all over the grounds for weeks and no work was being done. The play area has swear word graffiti on it (yes, I told management, nothing was done). The garbage and recycling are often overflowing- but management's solution is to tell people that if they're full to not put anything in them. You are not allowed to put anything on or in front of your door (like a doormat) even though there are separate entrances for each unit. The light in the entry way was often shorting out and when we requested that it be fixed were told "it's on when we are there." as if there clearly was no issue. The water heater was turned so low you couldn't take an adequate shower or bath, we had to hunt for how to adjust it ourselves. A drain cover in the shower was loose and we requested it to be re-attached but it never was. Same with a towel bar- they took the loose one off and never put one back on. the office staff were often very short with us and if we left messages they didn't return them. We had to be sure to call and talk to a live person. We were never told when people were in our unit to do the work, we had to guess or see that it was done to know. Often times we were dealt with like we were to be brushed off or ignored. Often had to make multiple phone calls to have anything handled. There were a few abandoned cars in the lot that never moved, but they weren't ticketed or anything. .

User Responses
From: Anonymous	Date: 03/20/2009
TYPICAL POOR MANAGMENT OF THE PROPERTY..WHY GRADYMGMT WILL NOT REMOVE THE PROPERTY MANAGER AND STAFF OF THE PROPERTY..is amazing..I'm happy i moved from there years ago, I'm happy were I'm located now..and the management goes out of their way to accomdate the tenants ,plus the property is a (5) star property in ROCKVILLE compare to the same rate rent value of montgomery club apartments.. I'm LOVING IT..if you wnat to know and looking for a new place ? respond back..your respeonse will flag in my email box..You will not be sorry..it's great here..lots to do on the property as well..
From: Anonymous	Date: 04/11/2009
were is this new place you speak of ?

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