Canterbury Apartments
20019 Sweetgum Circle, Germantown, MD 20874
301-428-3918  WEBSITE save favorite
AVERAGE RATING
recommended by:
20%

overall rating:
1.9
2.6
2.6 Parking:
2.5
2.47 Maintenance:
2.0
2.02 Construction:
2.2
2.23 Noise:
2.4
2.43 Grounds:
2.5
2.45 Safety:
2.3
2.28 Office Staff:
< | >

The mainenance of the proprty is poor

From: -Anonymous-
Date posted: 3/1/2004
Years at this apartment: 2003 - 2004
User Response is available. 1 response
 
After living at Canterbury for over a year and stuck in another 1 yr. lease I am sad to say that they do not keep up with work orders. They have a tendancy of misplacing them and forgeting about you. This seems to always be the case, they even lost the orders on our heater at one time, durring the winter.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: TrineyGurl Date: 09/04/2005
When I 1st moved in I filled out a move-in inspection & a week later the handyman came to check the items & said he had to order a part that would take a week to return. I waited & waited & a year later they still havn't fixed anything from my move-in form. I filed another request & still nothing. The only maintence they ever did was when I called emergency because the apartment above was flooding my appartment because they air conditionner had backed up and flooded their apt. There is a guarantee that if maintenance isn't completed within a resonable time management would credit rent until it is fixed. Well they should now owe me over a year's worth of rent. They do a great job of mowing & bowing the yard, but a rock or something flew up & cracked my window one day they were mowing & I reported it in writting (I took the day off to go to their office & present them with my maintainence issues in writting & in person) & still months later my window is still broken & my original move-in insection broken items are ALL still broken. Like the sprinkler in the bedroom is still broken & hanging, the living room light fixture is still hanging & I have never been able to use the light, etc. They did fix the broken window locks the 1st week I moved in. Management really does nothing but collect rent, so I should say they are rent collectors not managing much that I can tell, certainly not my appartment issues.
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