Cherry Knoll Apartments

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Cherry Knoll Apartments

18832 Bent Willow Circle, Germantown, MD 20874
(150 Reviews)
$1,632 - $3,232/mo
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Floor Plans & Pricing

1 Bedroom

A1BR - 827 sq. ft.

1 Bed, 1 Bath | 827 sq. ft.

$1,697 - $2,291

7 Available Units

See Floor Plan Details

A1AR - 715 sq. ft.

1 Bed, 1 Bath | 715 sq. ft.

$1,632 - $2,283

4 Available Units

See Floor Plan Details

2 Bedrooms

B1R - 950 sq. ft.

2 Beds, 1 Bath | 950 sq. ft.

$1,809 - $2,687

7 Available Units

See Floor Plan Details

B2R - 1,129 sq. ft.

2 Beds, 2 Baths | 1,129 sq. ft.

$1,949 - $3,232

6 Available Units

See Floor Plan Details

3 Bedrooms

C1R - 1,466 sq. ft.

3 Beds, 2 Baths | 1,466 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Cherry Knoll Apartments Reviews

(148)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2019 - 2020

3/5/2021

Horrible place it does not even deserve one star. Management is the worst you could imagine, unprofessional and rude. There's mice and cockroaches so good luck in getting rid of those! Worst place I've ever lived in.… See More >
    Manager

    3/8/2021

    Cherry Knoll Apartments
    Dear Resident, while I always wish to find our residents are having a well-rounded experience, I appreciate that you took the time to voice your concerns here. Please know that I, along with the rest of our team, am genuinely disappointed that we haven't been able to resolve these issues to your liking. Will you come into our office to go over each of these points you've mentioned? We'd like to be more proactive moving forward and assist you as best we can. Sincerely, Monique M., Community Manager CherryKnollMGR@Pinnacleliving.com
    Review Author Icon

    anonymous

    prospectiveVisited 2020

    12/18/2020

    This is my top choice for my move in 2021. The community was so well kept. It was quiet. The staff was friendly. They have full size washer and dryers inside every apartment. Sign me up, I can not wait until my time comes.

      Manager

      12/20/2020

      Cherry Knoll Apartments
      Thank you for your review. We love to hear that our team was helpful and friendly to you during your visit. We appreciate your feedback and hope you join our community very soon. Sincerely, Monique M., Community Manager CherryKnollMGR@Pinnacleliving.com
      Review Author Icon

      anonymous

      Resident 2016 - 2020

      12/18/2020

      I have had the pleasure of living her for 4 years. I find the management staff and maintenance personel to be most helpful and reliable! In my 4 years residing, I have had no problems. In fact, one day my cat got out while I… See More >
        Manager

        12/20/2020

        Cherry Knoll Apartments
        It's always so wonderful when our team hears about how happy long-term residents are with their stay in our community! We're glad that you enjoyed a lot of our convenient amenities, and that you liked your spacious apartment! We want to thank you for writing us this great review, and for sharing the positive experiences that you've had with our maintenance and office teams. We appreciate your recommendation and wish you the best with your future home! Should the opportunity arise, please know that you are welcome back at Cherry Knoll anytime! Sincerely, Monique M., Community Manager CherryKnollMGR@Pinnacleliving.com
        Review Author Icon

        anonymous

        Resident 2020

        12/17/2020

        I just moved in two weeks ago and I love my place. The office and maintenance staff have been very friendly and helpful. Let me just say the pictures online do not do the apartments justice, they are more beautiful in person.

          Manager

          12/18/2020

          Cherry Knoll Apartments
          Thank you for sharing your experience! We're happy to hear that our team moved quickly to help you get settled into your new home. We appreciate your review and look forward to continuing to provide you with helpful service! Sincerely, Monique M., Community Manager CherryKnollMGR@Pinnacleliving.com
          Review Author Icon

          kkamara88

          prospectiveVisited 2020

          12/15/2020

          I've considered the complex about 3-4 months before my moving date just to be sure about my moving decision. The whole experience of the application process alone was very comfortable, fun and amusing thanks to Erica. She made my feel at ease because she sensed… See More >
            Manager

            12/15/2020

            Cherry Knoll Apartments
            It's such a great feeling to know that we left you with such a remarkable impression of Cherry Knoll. We're overjoyed to see your rating and truly thank you for sharing! Sincerely, Monique M., Community Manager CherryKnollMGR@Pinnacleliving.com
            Review Author Icon

            anonymous

            prospectiveVisited 2020

            12/11/2020

            I love this community the staff was sooo nice and professional. The leasing consultant and property manager were awesome they made me feel welcome right away. I can't wait to make this my new home! Looking forward to Spring 2021!… See More >
              Manager

              12/11/2020

              Cherry Knoll Apartments
              Thank you for your review! We love to hear that our team was helpful and friendly to you during your visit. We appreciate your feedback and hope you join our community very soon. Sincerely, Monique M., Community Manager CherryKnollMGR@Pinnacleliving.com
              Review Author Icon

              anonymous

              Resident 2020

              11/19/2020

              Moved in 39 days ago and do not regret the decision. Best office staff I have dealt with - professional and responsive. Shout out to Erica and Monique!!!!!! Erica THANK YOU for working with me (I know am picky ??). Cherry Knoll is the top… See More >
                Manager

                11/20/2020

                Cherry Knoll Apartments
                Thank you for taking the time to share your thoughts, Josiane. We’re delighted to read that our team has been able to provide you with excellent service. We appreciate your review and are confident that your experience will only continue to get better. Sincerely, Monique M., Community Manager CherryKnollMGR@Pinnacleliving.com
                Review Author Icon

                Vrtoliver@gmail.com

                Resident 2020

                11/18/2020

                Erica is great! she is incredibly sufficient. Every time I need something done she helps me promptly. Great customers services. Management is great also. Nice place to live. I have been living here for 7 years, never had any issues.

                  Manager

                  11/19/2020

                  Cherry Knoll Apartments
                  We’re delighted that you've been a resident of our community for the last 7 years! Cherry Knoll is a wonderful community to call home, so we’re glad that you agree! Thank you for your review. Best Wishes, Monique M., Community Manager CherryKnollMGR@Pinnacleliving.com
                  Review Author Icon

                  anonymous

                  Resident 2018

                  9/25/2018

                  I have mentioned this before several times and nothing has improved, nothing has been fixed. The are only a few pictures, there are things like this all over the community. Need some drainage and gutters. My balcony is full of mud. Streets are full of… See More >
                    Review Author Icon

                    anonymous

                    prospectiveVisited 2018

                    6/29/2018

                    I am VERY interested in moving into these apartments. Ever since I drove passed them a few years ago, I told myself when I move out I'm going to move there! Now the time has come to move and the process is taking a long… See More >
                      Manager

                      7/2/2018

                      Cherry Knoll Apartments
                      Thank you for your interest. We take pride in our prompt communication and apologize for any delays. When you have a moment, please contact or visit our office. We hope to connect with you soon and look forward to providing you with a 5-star experience!
                      Review Author Icon

                      anonymous

                      Resident 2018

                      5/15/2018

                      Cherry knoll has been an excellent place to live. The apartments are nice and the grounds are well taken care of. The leasing office management is very nice as well. I have lived here 3 months so far and don't have one complaint.… See More >
                        Manager

                        5/16/2018

                        Cherry Knoll Apartments
                        Thank you so much for your outstanding review of Cherry Knoll. It is incredibly uplifting to hear that you "don't have one complaint" and that you enjoy our grounds, staff, and facilities. Please reach out if there is ever anything we can do to better serve you!
                        Review Author Icon

                        anonymous

                        Resident 2018

                        5/14/2018

                        Our family of three have been living for one year now, we recently renewed our lease because we absolutely love it here. Apartments are great, amazing nature, close to beautiful parks, grocery stores, public schools.

                          Manager

                          5/15/2018

                          Cherry Knoll Apartments
                          We are thrilled to read your glowing review for Cherry Knoll! Knowing that you and your family love it here is truly gratifying, and we appreciate your compliments for our outstanding facilities and location. Have a wonderful day!
                          Review Author Icon

                          tthei

                          Resident 2017 - 2018

                          3/31/2018

                          We've had a great experience in our 8 months at Cherry Knoll. The maintenance team has been responsive to our needs (though we've had an issue with a leak that has yet to be fully resolved after two attempts), the grounds are kept neat, office… See More >
                            Manager

                            4/3/2018

                            Cherry Knoll Apartments
                            Thank you for sharing such a positive and detailed review of Cherry Knoll. Your satisfaction with our thoughtful amenities, great service, and community-building events is truly encouraging!
                            Review Author Icon

                            Zach_B

                            Resident 2017

                            11/2/2017

                            From the time I submitted an inquiry via to the day I moved into my new apartment at Cherry Knoll, I was incredibly satisfied with my experience. Crystal C. was very friendly and helpful throughout the whole process and I am very excited about my… See More >
                              Manager

                              11/7/2017

                              Cherry Knoll Apartments
                              Thanks so much for your kind words! We hope you do stay with us much longer!
                              Review Author Icon

                              anonymous

                              Resident 2017

                              10/25/2017

                              Overall, a good place to live in this densely populated area. The grounds are nice, the office staff is friendly and helpful, and there is ample parking. However, smoking is allowed outside of the buildings, so smoke smell can waft into your apartment if your… See More >
                                Manager

                                11/7/2017

                                Cherry Knoll Apartments
                                Thanks for leaving us feedback! We are glad you enjoy your surroundings here. We are not a smoke free community, so I am sorry that has been a concern for you. If we can help with anything, please reach out, thanks!
                                Review Author Icon

                                Jessie_K

                                Resident 2017

                                10/19/2017

                                Awesome complex! Wonderful community for families. I have personally only had a couple of problems which could happen anywhere. The staff responds very quickly to the maintenance emails. Very large and spacious apartments, with friendly neighbors. The only reason I didn't give 5 stars is… See More >
                                  Manager

                                  11/7/2017

                                  Cherry Knoll Apartments
                                  Thank you for your feedback! We are glad you are happy here, and we are working on the contractor issue, please stay tuned!
                                  Review Author Icon

                                  tapan shah

                                  Resident 2016 - 2017

                                  10/13/2017

                                  High quality, quick response, and well professionalism Great community for the price with great access within walking distance to everything you need. Wonderful staff at every level I love the community here and the location is amazing also. I think I will enjoy my life… See More >
                                    Manager

                                    10/20/2017

                                    Cherry Knoll Apartments
                                    Thank you so much for your review! We are glad you are enjoying the community and its access to the surrounding area. Let us know if we can be of any help!
                                    Review Author Icon

                                    Runnerrentermd

                                    Resident 2016 - 2017

                                    7/28/2017

                                    Where do I start? The toilet leaked at move in. The walls are thin and you can hear your neighbors and the trains that are yards away from the complex. Note that both freight and Marc trains run very close. The complex allows… See More >
                                      Manager

                                      8/1/2017

                                      Cherry Knoll Apartments
                                      So sorry to hear that you did not enjoy your stay in the community. We are committed to Customer Service so it is surprising to hear the comments concerning the Management and Maintenance Staff. We certainly wish you the best in your new home and if you'd like to speak with the manager directly, please don't hesitate to contact the community at 301-540-0080. Have a good day.
                                      Review Author Icon

                                      Resident 375687

                                      Verified Resident 2017

                                      7/27/2017

                                      Cherry Knoll is a lovely community. The apartments are very nice and quiet. I rarely hear my neighbors. Both the office staff and maintenance are responsive and professional. The area provides many conveniences.

                                        Manager

                                        7/28/2017

                                        Cherry Knoll Apartments
                                        Thank you for your review and kind words! We're so glad you are enjoying your stay in the community! Have a wonderful day!
                                        Review Author Icon

                                        Resident 369733

                                        Verified Resident 2016 - 2017

                                        7/14/2017

                                        cherry knolls is a great place to live. Clean environment, friendly staff and excellent maintenance crew. I would definitely recommend this place to friends and colleges. Public transportation accessible and well kept grounds.

                                          Manager

                                          7/14/2017

                                          Cherry Knoll Apartments
                                          Thank you for reviewing our community! So glad you are enjoying your apartment home and our friendly staff! Have a great day!
                                          Review Author Icon

                                          Resident 364227

                                          Verified Resident 2017

                                          7/1/2017

                                          Cherry Knolls is a quiet community. The environment is friendly. The areas that surround the apartments are neat and clean. There is a sense of security with the key access. The staff are courteous and friendly.

                                            Manager

                                            7/5/2017

                                            Cherry Knoll Apartments
                                            Thank you for submitting your survey! We are happy that you are enjoying your stay in the community! Thank you for your kind remarks regarding the staff and for noticing the cleanliness of the community! Have a wonderful day!
                                            Review Author Icon

                                            Resident 361821

                                            Verified Resident 2017

                                            6/26/2017

                                            The move in process was simple. The grounds are beautiful and the apartments are nice with updated appliances. Maintenance comes same day for any issues. Amenities are great. Most of the staff is friendly

                                              Manager

                                              6/29/2017

                                              Cherry Knoll Apartments
                                              Hello! Glad your move in process was smooth and that you are enjoying the apartment and community amenities! Be on the lookout for our next resident function where you'll get a chance to meet your neighbors and have some fun!
                                              Review Author Icon

                                              Resident 360845

                                              Verified Resident 2016 - 2017

                                              6/23/2017

                                              Lovely place to live with good amenities. Pet friendly, a nice fitness center, pool and outdoor picnic seating with BBQs. Beautiful lake 5 minutes away. Upgraded apartments are very nice and I love the full size washer/dryer. There is decent parking and I… See More >
                                                Manager

                                                6/29/2017

                                                Cherry Knoll Apartments
                                                We are so glad you are enjoying your renovated apartment home! If you ever have any questions, please don't hesitate to contact the Leasing Office directly at 301-540-0080. Thank you!
                                                Review Author Icon

                                                Resident 354896

                                                Verified Resident 2017

                                                6/9/2017

                                                Antonio in the first day received me with the best services to show the apartment, apartment very clean, everything great condition. Beautiful place to live, close to shopping, doctor, best schools area and close to interstate 270...… See More >
                                                  Manager

                                                  6/12/2017

                                                  Cherry Knoll Apartments
                                                  Great to hear that you love living at Cherry Knoll! And we thank you for your feedback on Antonio! Have a great day!
                                                  Review Author Icon

                                                  Resident 354546

                                                  Verified Resident 2015 - 2017

                                                  6/8/2017

                                                  Overall Cherry Knoll is a nice and quiet community. The apartments have all had new appliances and counters put in, some electrical plus in the apartments do not work due to older wiring and the… See More >
                                                    Manager

                                                    6/12/2017

                                                    Cherry Knoll Apartments
                                                    Hello. We're glad you're enjoying the community upgrades. We're surprised to hear the comments on landscaping as we have been receiving many positive reviews about the responsiveness of our new landscape company. Is there a particular area that you feel needs addressed more often? If so, please let us know so we can act accordingly. Thank you!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Comments: Breed restrictions apply, inquire for more details
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Balcony or Patio
                                                    • Clubhouse
                                                    • Dog Park
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Granite Countertops
                                                    • Grill Area and Picnic Tables
                                                    • LEED Certification for a Green Living
                                                    • Large Closets
                                                    • Microwaves in Select Homes
                                                    • Move-in Deposit Free with Jetty
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Short Term Lease Available
                                                    • Stainless Steel Appliances
                                                    • Sundeck
                                                    • Tennis Court
                                                    • Vaulted Ceilings
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                                                    Leasing

                                                    For a limited time, receive waived application fees when you apply and sign a lease with 48-hours. *Restrictions may apply. Contact us for more details today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cushman & Wakefield

                                                    B-
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                                                    Communities
                                                    498

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Cushman & Wakefield
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Comments: Breed restrictions apply, inquire for more details
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Cherry Knoll Apartments

                                                    March 2024

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                                                    Cherry Knoll Apartments is a 715 - 1,466 sq. ft. apartment in Germantown in zip code 20874. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,632 - $3,232. Nearby cities include Montgomery Village, Clarksburg, Gaithersburg, North Potomac, and Derwood.

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