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Cherry Knoll Apartments (Formerly Avalon Knoll)

18832 Bent Willow Circle, Germantown, MD 20874
Website
70%
78
Reviews
70%
Apartment Rating
68%
City Average
05/15/14
Resident

Just renewed my lease, starting on my second year at Cherry Knoll. I LOVE living here. The apartments are NOT rat or roach infested and whoever is complaining about that probably brought these vermin with them or is angry about something… Full Review ▶

04/20/14
Resident

Whoever is reporting that the apartments are infested with rats and roaches is a big LIAR, and probably got evicted. I am going on my second year here and cannot complain about my stay. Any issues the rental office resolves the… Full Review ▶

12/21/13
Resident

The apartments are roach infested!!!! Yes, there has been recent renovation,but roaches come out of the ventilation. Please do not move here! Full Review ▶

11/15/13
Resident

Upon reading some of the reviews, as a tenant at Cherry Knoll Apartments I can assure you the apartment complex is not RAT infested as someone stated in one of the reviews. If it was, I would not be happily living… Full Review ▶

Manager Response
11/13/13
Resident

Cherry Knoll is not just my apartment complex, it is my home. I have always been treated so well by the leasing and facilities staff. They are just finishing a complex wide renovation and the results are stunning. The buildings are… Full Review ▶

Manager Response
11/13/13
Resident

I love love love Cherry Knoll. The staff has always been pleasant and quick to take care of the few minor issues I have had. The maintenance team is courteous and efficient. Parking has never been an issue. The grounds are… Full Review ▶

Manager Response
11/12/13
Resident

I can not say enough about the exceptional way this apartment complex is managed. Nicely located within the germantown area. Full Review ▶

Manager Response
11/12/13
Resident

This is a great place to call "HOME"... Staff is very helpful and polite, provides everything you need and dont need to ask more then onces there great! Full Review ▶

Manager Response
11/12/13
Resident

We have lived at Cherry Knoll Apartments for a little over two years now. We have been very happy in our apartment. The apartment layout is wonderful, with high ceilings, large closets, and an open floor plan. We love having a… Full Review ▶

Manager Response
09/29/13
Resident

DO NOT MOVE HERE. Since renovating the exterior, Cherry Knoll has a serious RAT INFESTATION!! They do not maintain the trash area well and with the outside construction on the units it has created the perfect storm. Rats are everywhere. Rent… Full Review ▶

Manager Response
01/17/13
Resident

I lived at Cherry Knoll for several years. The apartment was clean when I moved in and the appliances were in good working order. The majority of the tenants were decent professional people. ----- (manager) and ----(asst. manager) were always very… Full Review ▶

Manager Response
09/25/12
Resident

I would not recommend living here! I was rented an apartment with roaches! I have been dealing with this problem for 4 months now! The exterminator has been out every month I have been here and I don't know if it… Full Review ▶

Manager Response
06/23/12
Resident

We moved in a few weeks ago and have found this to be really good for us. We needed a short term lease (3 months) while our new house is being built. Our building is quiet, there's adequate parking, the apartment… Full Review ▶

06/18/12
Resident

Don't do it! The apartments are nice enough, and the cost seems acceptable, but the management are leeches. Firstly, my car was towed for having the wrong stickers on it (I'm from out of state, mind you) LESS THAN 2 WEEKS… Full Review ▶

08/28/11
Resident

Wow! This place really is a hidden gem! Tucked away just off of Wisteria Dr. in Germantown is Cherry Knoll Apartments (formerly Avalon Knoll). I moved here from downtown Washington, D.C. and was looking for something more quiet (and cheaper) than… Full Review ▶

05/02/11
Resident

I lived in Cherry Knoll (formerly Avalon Knoll) for 4 years. The setting was really nice and access to businesses and freeway was very good. They office staff was great to work with and maintenance was always taken care of propmtly.… Full Review ▶

03/20/11
Resident

Cherry knolls is the worst place i ever lived.. I will not bash them, but boi could I ever. That's just not my style. But I will say that they have ALOT of work to do to even begin to complete… Full Review ▶

06/18/10
Resident

A new company took over and it is now called Cherry Knoll. They have been good so far putting in all new windows, new railings on the balcony, and replaced my AC. We also got new furniture at the pool. Seems… Full Review ▶

10/26/09
Resident

Well, I've been living here for about 2 and a half years and have started the unavoidable journey of finding a new apartment to rent and I am amazed at how funny the comments for other properties and this one are.… Full Review ▶

08/13/09
Resident

Its interesting how you can see a model unit and fall in love with it but when you actually are handed the keys to your unit on the day you move in you come to find the appliances are out dated,… Full Review ▶

06/10/09
Resident

Very nice complex, and very attentive staff as far as maintanence goes. Two complaints - parking, if you come home past 10 pm forget parking close to your complex and noise - the wall aren't very well insulated. Luckily I was… Full Review ▶

02/01/09
Resident

I have lived here for two years and I can't wait until I leave! The noise is terrible! I can hear my neighbor above, below, and on either side talking and there sound system blaring. I have had to call the… Full Review ▶

09/26/08
Resident

I moved in about two months ago and it has been great. Some maintenance problems, but they have been very responsive. It's quiet (except people slam doors--which seems to happen everywhere and I don't get). My cat loves it--even she can't… Full Review ▶

05/07/08
Resident

I lived in Avalon Knoll for almost three years. In that time frame, I saw rent go up and services go down. Depending on your unit, your appliances are either wonderfully new, or broken down and barely working. If you live… Full Review ▶

03/26/08
Resident

9/1/2012 UPDATE I CAN NOT RECOMMEND THIS PLACE ANYMORE. Almost every year the property is sold causing issues. The office staff is constantly changing, and if you have a non-maintenance related problem don't expect any resolution. Additionally, after less than 5… Full Review ▶

03/26/08
Resident

CRAPCRAPCRAP Oh my god, CRAP Full Review ▶

02/27/08
Resident

I lived here for two years. It was really great. Nice fire place good for the winter. Washer and dryer even loud but still worked well. My tub clogged up a few times but staff was always there to fix it.… Full Review ▶

12/06/07
Resident

do not move here the maint is bad all windows leak they are origanal mine leak water i am always wiping water and mold. when we moved in they looked suspicious fresh paint but alot of caulking and bubbling the rental… Full Review ▶

10/29/07
Resident

............................................. Full Review ▶

07/23/07
Resident

I have been living at Avalon Knoll for over two years. I initially moved in because of the sense of security and peacefullness of the community. I have not experienced any significant issues during my time here. If I had a… Full Review ▶

02/28/07
Resident

If you live on the first floor be prepared to listen to your upstairs neighbor do everything from cooking, taking a shower, and running after the dog. The appliances are old and insulation is bad, expect your electric to be a… Full Review ▶

12/19/06
Resident

I have read the other posts here. Management was very honest with me when I moved in. Yes, the appliances are older but they work well. I do not know of any apartment community that replaces appliances when each new tenant… Full Review ▶

12/05/06
Resident

They will tell you anything to get you to sign a lease with them!!
Beware , they will show you a model apartment that they redo once a month so it looks fresh and clean, and tell you that tenants still live… Full Review ▶

09/20/06
Resident

Hello I am new to Avalon, The roaches in my apt. are BAD!!! can anyone tell me if you have this problem in your building?? Full Review ▶

08/22/06
Resident

Managers lied to me over the phone about having pans to fix basketball court and grills in grilling area. After i signed my lease and inquired they said they weren't being fixed and yet they would not refund my "ammenities" fee.… Full Review ▶

08/08/06
Resident

When I first moved in to these apartments, they were great. Nice landscaping, convenient location, aging but decent apartment with applicances. Lately, however, crime seems to have increased, and the management has let the landscaping and maintenance slip to the point… Full Review ▶

07/21/06
Resident

has anyone moved in or got a new roomate in the past 2 months? Full Review ▶

06/04/06
Resident

Be Wary Full Review ▶

04/06/06
Resident

I have lived in Avalon Knoll since 2002. It was nice during my stay but when they are ready for you to go at any given time you WILL and CAN be just about set on the street. I have paid… Full Review ▶

03/31/06
Resident

My family has been living in Avalon Knoll since 2002 and I've noticed a difference which leaves me feeling disappointed. It seems every year the rent is raised, which is done to cover rising costs and the like and that I… Full Review ▶

03/06/06
Resident

From the moment I moved in the apartment was a total disaster. Looking back, I should have taken advantage of the 30 day satisfaction guarantee, but everyone in the leasing office responded to my needs and gradually MOST (not all) of… Full Review ▶

03/01/06
Resident

ru edjamacated??? Full Review ▶

11/21/05
Resident

A few years back this place was rather nice and safe. Lately, there has been a series of car breakings, car thefts, and even an armed robbery. The management company is slow to react to this incidents. All they do is… Full Review ▶

10/20/05
Resident

I have been living in Avalon Knolls for the past two years and I must say the neighborhood has gotten extremely terrible. I referred a friend and they are not happy at all. Unfortunately I am not in a position to… Full Review ▶

10/15/05
Resident

I was refered to this complex by my girlfriend who lives here. My apartment was very clean when I moved in as so was my building which is still relatively quiet. But my girlfriends building is quite the opposite. Noisy, dimmly… Full Review ▶

08/10/05
Resident

We rented an apartment in Avalon Knoll Germantown for a year. We moved out because the rental office did not do anything to help us with our loud downstairs neighbors. They will blast their music laud in any time of the… Full Review ▶

06/12/05
Resident

I've been here for a month and so far I have had no problems other than the maintenance being slow. I never hear my neighbors and occasionally hear people in the halls. It is a decent place to live for a… Full Review ▶

05/16/05
Resident

Do not rent here, unless you want to hear domestic violence from your neighbors. Managment is not sympathetic and will not move you. This is the worst place I have ever lived. Full Review ▶

03/30/05
Resident

Full Review ▶

12/02/04
Resident

SUUURE you know where India is! SUURE you were sarcastic! WHY DID YOU ERASE YOUR PREVIOUS POST? Are you embarrassed of your own stupidity? This just proves my point and proves everything what we said about you! Bad job! You just… Full Review ▶

12/02/04
Resident

I?m the lady from 10/27. I still stand with my previous opinion. It might not be true, it is how I feel. I DO NOT FEEL SAFE IN AVALON KNOLL AND I WILL NOT RENEW MY LEASE AGAIN. It is my… Full Review ▶

12/02/04
Resident

This is ridiculous!! People like you support and start the wars, hate and racism. What is different between the lady 10/27 and the not that educated person who wrote that India is in the Middle East? We can find racism in… Full Review ▶

12/01/04
Resident

Actually, I never removed the original posting at all. It was likely removed because it was blatantly racist, stereotypical and had nothing to do with this property -- the same as your previous posts and those of this entire conversation on… Full Review ▶

11/20/04
Resident

Just because you are an Indian single mother does not mean that you can not be a racist. Racism is not limited to one race. It is an attitude of discrimination and bigotry that defines a racist, no matter what race… Full Review ▶

11/08/04
Resident

I am from India, so I cannot be a racist because I am not white. I do not know if you are renting in Avalon Knoll but I just wrote my opinion. I am scared for myself and for my children… Full Review ▶

11/01/04
Resident

There were a few problems with the 1 bedroom, 1 bathroom, fireplace, 3rd floor apartment before we were to move in back in June. The carpet was a mess, some door knobs were either missing or broken, the window frames were… Full Review ▶

10/29/04
Resident

You seem to be a part of the problem.
An apartment complex doesn't have issue because of the people who live there. If you are such an elite, how about taking your single mother self on to where there are only people… Full Review ▶

10/27/04
Resident

DO NOT RENT HERE! PEOPLE ARE RUDE, UNFRIENDLY, THEY ARE FIGHTING AND BEATING EACH OTHER IN THE MIDDLE OF THE NIGHT, IT IS UNSAFE, FULL OF LATINOS AND AFRICAN AMERICANS WHO PARTY A LOT AND ARE VERY LOUD AND OBNOCTIOUS WHEN… Full Review ▶

09/30/04
Resident

I only thought these kinds of instances happened in the movies. Well, I was wrong. My husband and I came to see these apartments, thinking the area was nice and hearing some good reviews. After about an hour of hashing about… Full Review ▶

09/24/04
Resident

Avalon Knoll is by far the BEST place I have ever lived. The apartments are clean, the hallways are cleaned weekly(vacuumed and washed); maintenance responds within 24-hours of your needs; The rental office staff is helpful and it is peaceful living.… Full Review ▶

08/24/04
Resident

I don't even live at this community as I was surfing the reviews for random places, but felt necessary to respond to this bogus charge...

If you sign a lease for ANY property in this country and receive two months of free… Full Review ▶

08/20/04
Resident

The management team is extremely rude over the phone and when you come into the office. Hallway in the building is dirty and smelly. Spider webs on the hallway windows. Carpets are old, musty, dirty and extremely dusty. Key hole is… Full Review ▶

08/12/04
Resident

The rental office sent a memo out a couple months ago stating there had been a gentleman on property that was arrested due to trying to disconnected electrical wires. Well, the building I live in the light is out at the… Full Review ▶

08/11/04
Resident

Avalon Knoll was my first apartment I leased.

What I like best:
*The trees, grass, gardens
*Secure front door to the main building
*Fairly Quiet
*Lots of parking
*Friendly staff and maitanance

What I did not like:
*A little costly for what you actually get
*The leasing office is… Full Review ▶

08/05/04
Resident

We singed a lease with Avalonbay communities on a promotion they were running,the promotion was for the first 2 months rent free with a 30 day move-in guarantee.
The leasing agent told me and my wife that if we were not happy… Full Review ▶

08/05/04
Resident

I've had a couple of problems with this community. Majority of the time when you call the rental office you get their voicemail and never get a call back. Then on weekends people place their beer bottles in the street. The… Full Review ▶

07/22/04
Resident

I have lived at Avalon Knoll for 3 years and plan on staying for a while. The apartments are a good size and price for this area. The office staff is very friendly and always willing to help make sure that… Full Review ▶

06/03/04
Resident

When we moved in, the carpet smelled like cat urine and had spots all over it.

The maintenance personnel cannot speak English, so we can hardly understand them.

The rent rates are ridiculous for the space that you get… Full Review ▶

05/04/04
Resident

Fine but could use some work on finding better renter's Full Review ▶

05/28/03
Resident

I have lived in Avalon Knoll for almost 9 months and have enjoyed every minute of it. I feel safe and competely comfortable with this complex on the whole. The staff has been very accommodating and professional.


My apartment has… Full Review ▶

03/20/03
Resident

I´ve lived here for nearly 7 years and have not had any major problems. I lived in a 1 bedroom junior apartment for the first 4 years and then transferred to a 2 bedroom 2 bath apartment.

The full size… Full Review ▶

02/20/03
Resident

This complex used to be nicer than it is today. Which is why I moved in when I did, however I would not move in today. The quality of people that have started to move into the complex is going down… Full Review ▶

02/02/03
Resident


I currently live at Avalon Knoll. This company is the worst apt. complex that I have lived in. They towed my vehicle after my tags were expired for a week. When we moved in, the carpet smelled like cat urine and… Full Review ▶

12/09/02
Resident

This is the second time I have chosen to live at this complex, after a horrible experience in another complex close by.

Overall, I give it thumbs up... and I have over 18 years of rental history in various apartments.… Full Review ▶

04/05/02
Resident

Full Review ▶

08/05/01
Resident

Appliances and structures falling apart. Rent increase of 6-7% is outrageous. Maintenance not done in timely way.
Management can´t keep a schedule Full Review ▶

08/02/01
Resident

I have lived in the community for over a year, and renewed the lease. I have a 3 bedroom, 2 bath, fully loaded apartment. I love living there, and have enjoyed every bit of it. I am planning on moving because… Full Review ▶

05/21/01
Resident

There is a train that goes by every 15-20 minutes, especially in the winter when the trees are bare. The windows are not sealed very well and air flows through them--maintaince contacted but they say that they can´t fix it. Air… Full Review ▶

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