Here's a list of the "great" experiences provided at Glen Ridge Apartments:

1)Enjoy the various species of cockroach and mouse within weeks and unscheduled visits to spray for bugs. Bye bye, pet goldfish.

2)Enjoy not knowing what your rent is going to be each month until you get a bill in the mail.

3)When the Leasing Agent shows you a gorgeous apartment with stucco walls, a hall closet, and a kitchen cutout, they'll assure you all of the rooms are exactly alike. This is a lie. You'll end up in a dump instead.

4)They'll tell you your water bill is only $13 a month, but since they didn't write it in the lease, they can charge you whatever they want.

5)The air conditioner will work for two weeks before conking out entirely. Instead of replacing it immediately or even providing a window unit within one day by law, they'll ignore your phone calls while you're choking in the heat on the hottest day of the year and then offer you a window unit in November after the first frost.

6)Upon moving in, you'll find the bathroom floor is all torn up from all the bad plumming and numerous water leaks.

7)As a special bonus, you'll be doing lots of cleaning up after the maintenance men, who purposely break things in your home such as ripping out the carbon monoxide monitor or tracking mud all over your bathroom and livingroom. This is when they do respond.

8)Instead of making friends with the neighbors, you'll be forced to hate them while you watch them put out cigarettes on the lobby carpet and leave empty beer bottles in the stairwell. Have fun calling the police at 2am every other night when they get drunk in the parking lot and break beer bottles right near your car. Have fun trying to sleep while they blare their stereos, as if they think the whole neighborhood wants to hear this all the time. Have fun getting addicted to sleeping pills or wearing earplugs just to get some peace and quiet in your own home.

9)When you go to call the leasing agent for billing questions, you never know if they'll go over and above the call of duty, treat you with respect, or if they'll be incredibly rude and unhelpful. Usually you'll just be leaving messages, never to hear from them again unless you contact them in writing.

10)When you do visit them in person, make sure to note how the Leasing Agent ignores phone calls or yells at her customers. Oh, and when you reach out to Apartment Ratings, have fun being told your phone calls reporting leaks, broken glass, bad plumbing, unsanitary unsafe conditions are causing a "problem" for management by so-called "anonymous" commenters.

Update: Here are the crime statistics for this area since 2005.

According to http://aacoprod.aacounty.org, MyAnneArundel, there is one rape a year, about ten robberies a year, 10-15 assults a year, 10-20 break-ins a year, 10-20 thefts a year, 5-10 auto thefts a year with only one recovered in three years, three fires in three years, Embezzlement/Forgery/False Pretense: 12 counts in three years, 47 counts of narcotic violations, 4 counts of weapon offenses, SEVENTEEN SEX OFFENSESE, 19 liquor violations, 453 counts of disorderly conduct, 17 missing persons, 216 counts of domestic, 3 prowlers, 36 alarms, 51 counts of destruction of property, 2 deaths, 1 false report, 13 counts of trespassing, 2 counts of "other", 137 vehicle checks, 410 periodic checks, 50 "assist" which may mean the police needed assistance, 15 phone calls, 14 under "notify", 447 reports of traffic detail, 39 (arrest') warrants, 2 times of the building or apartment being found open, 273 for "info on previous calls, 8 animal complaints, 38 injured or sick subjects, 6 "recovered property", 3 lost property, 66 records of "check subject", 1 count of tampering with mail, 6 accidental overdoses, 15 counts of drunk driving, 10 persons injured, 19 counts of property damage, 61 accidents settled at scene, 2663 crime statistics in total. And a partridge in a pear tree. Or something.

User Responses
From: Anonymous	Date: 10/11/2007
I have never had a problem with Courtney, after all she is dealing with a lot here at Glen Ridge Apartments. No one can trick you into living anywhere that was your choice. I have been living here for eight years and have never had a problem with my apartment and or management. I do not agree with your comments and I feel like they are a personal attack to whom ever might have oved you in ( Courtney). What I do know is that all the young ladies working in the office have no limits when it comes to residents, maybe you were one who gave them the problems and that can explain why you received the treatment you say the was given to you.
From: Anonymous	Date: 11/27/2007
I am a resident too and have been living at Glen Ridge for less than a year and I have a question for the anonymous poster above. Why do you say that reporting unprofessional behavior in a review on the Internet is a personal attack on Courtney? It sounds like to me that the reviewer was complaining about Courtney's actions as an employee and not personally attacking that employee at all. Also, I find it hard to believe that you have not had any problems after living at Glen Ridge for eight years. Maybe it's just newer residents, but I have had a similar experience as the writer of this review. It can be very frustrating to having to call Glen Ridge multiple times in order to report the same problem, especially when there is more than one serious problem with someone's apartment or building. After a while, one just has to give up when nobody responds. Courtney may be a sweetheart, but that doesn't change that her behavior is unprofessional. And if she lied about the amount of rent and the condition of the apartments, then that makes her behavior dishonest to boot. To suggest that a resident doing their lease required reporting of the leaks, filth, dead mice, cockroaches, bed bugs, hallways filled with trash and cigarette butts, and dishonesty about rent ... if reporting these things means we're giving Glen Ridge employees problems ... well I disagree with that, too. The reason things are this bad is probably because residents are discouraged from reporting these serious problems. There is no reason that a lease agent should lie to someone about rent or yell at them on the phone for reporting dirty hallways and utilities in need of repair. Good customer service and holding up your end of the contract should be the end result for each and every customer. It doesn't matter whether they are upset when they're reporting it, happy as pie, English speaking, or Spanish speaking, female, male, or whatever nationality they might be or however they might behave: every paying customer deserves clean and functioning living conditions. As a fellow resident, I found it odd that you would attempt to suggest that it's a resident's fault that Glen Ridge hangs up on people and does not respond to phone calls about stinky dead mice rotting among the trash in the hallway. These sound like very serious problems to me. I would think you'd be a little more concerned, unless you enjoy living in stinky filth. Do you really live here? Like, for real? I highly doubt it. If it gives you any idea of how serious the conditions are in this place, many of my neighbors have been treated this way by Glen Ridge in the past, (maybe one of them is this poster!) along with some employees of the county health department who told me when I called them this week that they get at least 4 reports of dirty conditions about Glen Ridge per week. I may as well not bother. Someone else also told me it's the worst one in the county for bug problems. Ew! We all may as well be living in a dumpster, it's that dirty. I'd post my own review, but I think I've already said enough in the comments. I wish I had read these reviews before moving in! They hit the nail on the head.
From: Anonymous	Date: 01/09/2008
I agree with the comment above and the post. We moved in last April and have had nothing but problems. Let's start adding more to the list 11. After about a month we were notified that pages of our lease were not signed. Upon further research from what they had and what we got copies of we were missing pages and had to fight them about charges that we were never billed for till after we get a late notice. 12. The lies about what type of your apartment you will get. We were told that we would have a dishwasher, yeah that did not happen. 13. Bed Bugs are the super special bonus. 14. The smell of smoke, incense, mexican cuisine, and other smells that seep into your apartment. Thanks for all the sinus problems!!!! 15. The squeeky floors are so pleasant to hear and the layers upon layers of paint that chip and peel, painted over electric sockets, vents that you can not clean cause the vents are painted so much there is no unscrewing them. 15. The surround sound tv's that blare and children that are yelling and playing around at 1:00am. 16. The stove that takes forever to heat up and can barely fit a cookie sheet in it. The range that has one temperature which is high, turn down the flame a little and it goes right out. The fridge doors that break and they refuse to fix it. Super glue does not work for everything. 17. Shall we start on the parking?? The no company vehicle policy is crap. If you come home late at night, 10pm, you can forget having a parking spot by your building. We get to park on the street. The vehicles that do not move just taking up spots. 18. The laundry room is a joke. 4 washers and dryers for two buildings and are totally nasty. 19. You lease renewal being shoved in the crack of the door, after the fact it says it needs to be signed before 12/31/07 and its already 1/9/08. 20. And lastly, the dumpster area that is always over flowing with trash. I think the point has been made this place is not all it is cracked up to be. The location is great but other then that it is a private little hell. It is nothing personal towards anyone in particular in the rental office, just over in general this place needs a major over haul. Like the person above I wish we had found all these comments before we moved in.
From: gone130	Date: 03/18/2008
This is excatly what I had to deal with when I lived there. The bed bugs toped it all. I lived in the 54 building which was infected the most. I moved in Sept 2006 and moved right back out November 2006. The beg bugs were so bad that I still have scars from them biting me. All I got from that office was we are dealing with this. I am really young and I thought that bed bugs were a joke, but after living at Glen Ridge I realize that THEY ARENT! To say the least when the older lady Carol was there was got response to what was going on! But since she was too helpful for Wednesdays style she fired her and kicked her out and now they have trash of employees working in that office! I went in with a friend that was moving in there and I just laughed at the things that I heard and I told my friend are you sure you want to move in this hell whole. Well to say this she moved in and four mths later she moved right back out. She had to call the police, and her rent was a different price every month. That place is hell and needs to be torn the HELL DOWN!

Your thoughts? Post a response to this review. Display my response: with my username anonymously Responses appear below reviews and one response per user is permitted.

   Free estimates on moving trucks      Find apartment share/roommates