I plan on moving there within the month, I see a lot of complaints regarding this property and the only way to improve it is to formally complain, though this may cause you some grief depending on what type of "ghetto-ness" you're dealing with. Here's some suggestions that I'm taking along with me to the property:
Unattended children - PG COunty has a curfew, children under 18 should be in the house on weekdays by 11PM and weekends by 12AM, if this is a problem and they're not in the house. Call non-emergency and tell them the situation, they come out take their contact information. That's the warning the next time they take them home and then the third time the parents are fined $500. Social Services also loves complaints and since the whole Jacques case they are more pro-active.
Customer Service - You like I pay rent to a rental company every month. When you pay your rent and they still place those nasty notes on your door. Nice send a copy of your cancelled check and the letter to the front office stating the letter is inaccurate. Also file a BBB complaint, this will keep them on their toes, the BBB will document the incident and they have to resolve it one way or another, if it remains unresolved the case remains as a negative mark on the management company as a whole. Remember there’s always someone that oversees the management team on-site and they should be well aware of this as well.
I am a hard working person as well and it would definitely piss me off but I live not too far from this area, have had family live in this complex and move, but I have the same issues, I talk with PG County police quite often and have high officials as relatives, some of the suggestions that the police have given me were to start an association to discuss the issues at hand then take them to the police collectively, in this case management, put a bar on my car with a decent alarm system (go figure on that one). Also if you’re displeased with PG County police, you can send an email to the Police Complaint Division (Trust me is works) and they will get on the ball about being responsive I have had an officer placed in another district for his lack of responsiveness.
Don’t complain in silence be heard, document and results should come. Now after you do all this and they don’t change, then my next guess would be move.
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