#20,361 #4 #667

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The Glendale

9971 Good Luck Road, Lanham, MD 20706
(249 Reviews)
$1,182 - $3,187/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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1 Bed, 1.5 Baths

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1 Bed, 3.5 Baths

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 1.5 Baths

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3 Beds, 2 Baths

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3 Beds, 3 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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The Glendale Reviews

(246)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

caneica.thomas@gmail.com

Resident ā€¢ 2022 - 2023

8/4/2023

Stolen Property and bad apartment

I moved into my apartment August 13, 2022 they gave me a move in list and still to this day nothing was ever fixed on the list. Moved out July 25 2023 because the apartment had gotten so bad it became a health hazard toā€¦Ā See More >
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TH1313

Resident ā€¢ 2021 - 2022

2/19/2022

I moved in April 2021. The problems started them. The unit was dirty, the bathroom tub was rusty, the dining room was infected with ants and other minor repairs. I had to reach out to on-site management personal numbers to get my issues resolved. Nowā€¦Ā See More >
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    Shanie11

    Resident ā€¢ 2018 - 2022

    1/30/2022

    This is the worst apartment complex ever! Letā€™s start off with the mice and roach issues. I have probably had pest control in my unit 50 times. Itā€™s finally in a better place but that because they treated the whole building. The size of theā€¦Ā See More >
      Review Author Icon

      Anon.ymous1245

      Resident ā€¢ 2019 - 2021

      1/12/2022

      This place is the absolute worst!!! The staff in the rental office is HORRIGLE. First off the turn over rate for the office is crazy! Literally there is always a new face! Even a couple property manager resigned! The parking SUCKS! Maintenance is bad too!!ā€¦Ā See More >
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        NiaB8

        Resident ā€¢ 2020 - 2021

        11/26/2021

        Iā€™ve grown to hate it here & I wish I would have listened to the reviews! This place is really the worst. If you live under someone please be prepared to hear every little movement! The ceilings are soooooo thin you can literally head aā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2019 - 2021

          10/13/2021

          This complex is on a steady downward spiral, office staff do not regard tenants as their customers. The top-tier management at this location shares in this same negative atmosphere. We're treated as if we're asking to borrow their personal time. Everyone is in on theā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2019 - 2021

            8/24/2021

            DO NOT MOVE HERE!!! I REPEAT DO NOT MOVE HERE!! MAINTENANCE IS TERRIBLE AND PRACTICALLY NON EXISTENT, THR APTS ARE SEVERELY MICE INFESTED, HAVE SEVERAL LEAKS THAT HAVE NOT BEEN REPAIRED DO NOW MOLD HAS COME. I HAD. A BULLRT COME THROUGH MY APARTMENT AFTERā€¦Ā See More >
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              njapuka

              prospective ā€¢ Visited 2021

              6/8/2021

              My wife and I went to Glendale residence in around March/April to look for 2 bed apartment unit. The lady called Ayana attended us, we were very specific that we need 2 bed 2 bath and must be in the top floor. initially she soundedā€¦Ā See More >
                Review Author Icon

                Pinkpink51

                prospective ā€¢ Visited 2021

                4/28/2021

                I recently visited the property and I must say I was very pleased with the level of courtesy and professionalism of the staff (Phil Johnson). During my visit I felt like his only priority. I was really impressed with the size of the 2 bedroomā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2018 - 2020

                  3/1/2021

                  If I could rate -0 i place was disgusting. I mean the worse I have ever lived in. My apt was infested with mice..the mice eat through the walls .the closets..they where eat up behind the stove ..my bedroom door beside my bathroom wall..the livingā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2018 - 2021

                    2/18/2021

                    One word.......MICE!!!! They are in the vents to the point you can hear them in the walls. There are holes along the baseboards from them chewing thru the carpet. They leave feces on the kitchen stove overnight, the bathroom, I canā€™t even leave my soapā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2020

                      12/15/2020

                      DO NOT MOVE HERE??Horrible apartment ever!!! RUDE CUSTOMER SERVICE!! Incompetent staffs!!! They are full of telling lie, paying such huge amount for rent and still expect you to pay for a parking space? I was told they will cancel all reserved parking but they lied.ā€¦Ā See More >
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                        nhmadhav147@gmail.com

                        Resident ā€¢ 2019 - 2020

                        6/1/2020

                        I have lived a multiple apartments home communities in the area and after 2 years here can testify there is not greater staff than the ones here. a special thanks to hilllel for his continued kind words during this pandemic. thanks again stay safe

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                          anonymous

                          Resident ā€¢ 2020

                          1/18/2020

                          The maintenance staff is some ---- they would rather take care of personal crap instead of the tenants the management only cares that you pay your rent ... please take these reviews into consideration before moving here ... I wish I did

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                            VanessaThompson978

                            Resident ā€¢ 2017 - 2019

                            11/13/2019

                            The new management is just wonderful. One thing that has improved was the maintenance. The maintenance manager is amazing. Mitchell, the new maintenance manager, gets things done on time and follows up. Mercedes is also wonderful. She always follows up! I do not have toā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2019

                              5/23/2019

                              I've lived in several different properties and this is the worst kept property that I've ever seen. My unit wasn't industrial cleaned when I moved in and it took time for the office to address it. Its months later and everything still haven't been addressed.ā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2013 - 2019

                                3/26/2019

                                If you are reading this review run, this apartment complex is trash. When I say terrible, I mean terrible. I lived at this resident for about 5 years. The management is horrible, the maintenance is terrible, and some of the units are terrible. Management andā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2018

                                  11/28/2018

                                  STAY AWAY!! DO NOT MOVE HERE!! SOMEONE WAS SHOT LAST WEEK AND ROBBED WALKING FROM CAR TO APARTMENT... NO PARKING.. MICE IN APARTMENTS....COPS ALWAYS BANGING ON DOORS.... STAY AWAY FOR YOUR OWN SAFETY!! FOR WHAT THEY CHARGE IN RENT YOU COULD LIVE SAFE SOMEWHERE ELSE..ā€¦Ā See More >
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                                    privaterenter59

                                    Resident ā€¢ 2018

                                    10/4/2018

                                    I have been here 4 years. I have written horrible reviews in the past. However the property has been bought by another company and the new office staff are all so friendly and helpful. I have not had any issues with maintenance since the newā€¦Ā See More >
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                                      2014beautifulone781

                                      Resident ā€¢ 2018

                                      4/23/2018

                                      This management company and staff is the absolute worst. From the incomplete maintenance orders, misplacing of rent by the assistant and fraudulent practices. DO NOT MOVE HERE YOU WILL REGRET IT ALMOST IMMEDIATELY. Management will send fraudulent notices and charge you late and legal feesā€¦Ā See More >
                                        Manager

                                        4/24/2018

                                        The Glendale
                                        Thank you for sharing your concerns with us. We are committed to serving all our residents professionally and efficiently. We sincerely apologize if your experience with our service and policies has been anything but stellar. We would like to talk to discuss your issues directly and work towards a satisfactory solution. At your earliest convenience, please email us at customerservice@thedonaldsongroup.com.
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                                        washington.shawn5@yahoo.com

                                        Resident ā€¢ 2014 - 2018

                                        4/20/2018

                                        I'm sad to say I wouldn't refer this property for many reasons, and maintenance response is my main complaint! I won't speak on my neighbors that have come and gone, but they would complain about the same thing. Just recently my washer machine broke andā€¦Ā See More >
                                          Manager

                                          4/23/2018

                                          The Glendale
                                          Thank you for sharing your concerns with us. We want to each of our residents to have a comfortable and pleasant experience in our community. We are sorry to disappoint you. We would like to talk to your personally to address your concerns regarding our service, utility bills, and parking policy. At your earliest convenience, please email us at customerservice@thedonaldsongroup.com. We look forward to addressing your concerns to your satisfaction.
                                          Review Author Icon

                                          jombos

                                          Resident ā€¢ 2018

                                          4/18/2018

                                          I currently live in this apartment and for some time i have been having issues with my bathtub and kitchen counter top and after so many failed fixes, i finally got a good and clean fix from Benson who works with maintenance and repairs. iā€¦Ā See More >
                                            Manager

                                            4/20/2018

                                            The Glendale
                                            Thank you so much for your review and for describing Glendale as a family-friendly community! We are happy to know that Benson was able to resolve all your maintenance issues. He and our office team work hard to address all residents' needs. If there is anything we can help you with, please don't hesitate to reach us at theglendale@thedonaldsongroup.com or 301-794-6565.
                                            Review Author Icon

                                            Monikadavis18

                                            Resident ā€¢ 2018

                                            3/21/2018

                                            Apartment has rats I called office and they sent a bug man to spray for roaches. Rats are running in my apartment. Ants crawl in through bed room windows. Electricity bill Is usually $300 -$350 per month

                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2013 - 2017

                                              12/9/2017

                                              I currently live in this apartment. And I have lives here for over 4yrs. It's a good place to raise a family. The metro is accessible and it's a safe community. The staff are also helpful which is also a plus for me.ā€¦Ā See More >
                                                Manager

                                                12/22/2017

                                                The Glendale
                                                Thank you for your excellent review for Glendale. It's always so nice to hear from our long-term residents. We are glad that you are happy with our community and our service. Thank you for living with us for six years. If there is anything we can help you with, please feel free to contact us at theglendale@thedonaldsongroup.com or 301-794-6565. http://www.theglendaleapts.com/.
                                                Review Author Icon

                                                Traceeflo1@gmail.com

                                                Resident ā€¢ 2015 - 2017

                                                12/2/2017

                                                I love this complex. This is my 2nd time residing here and it is a wonderful place to live. Close to everything. Shopping, Hospital, Beltway, Public Tranpotation, lovely staff. Daily specials which are always helpful.Staff member Dominique was of great assistance when needed. Come beā€¦Ā See More >
                                                  Manager

                                                  12/5/2017

                                                  The Glendale
                                                  Thank you for your excellent review for Glendale. We are delighted to see that you enjoy our location and our service. We appreciate your kind words for Dominique. Thank you, too, for recommending us to others. If there is anything we can help you with, please contact us at theglendale@thedonaldsongroup.com or 301-794-6565. http://www.theglendaleapts.com/.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Parking
                                                  • Uncovered Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Comments: The Glendale is a pet friendly community offer homes to our furry friends up to 80 lbs. Breed Resticitions Apply
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Comments: The Glendale is a pet friendly community offer homes to our furry friends up to 80 lbs. Breed Resticitions Apply
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Community Center
                                                  • Pool
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                                                  Leasing

                                                  Spacious 1, 2 and 3 Bedroom Apartment Homes | Utilities Included Except Electric (resident pays electric) | Washer/Dryer in Each Apartment | Huge Walk-in Closets TheGlenDaleApts.com
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 249 number of votes by renters, The Glendale is currently rated 2.9 out of 5 stars.
                                                  The Glendale is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Glendale is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Glendale is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Glendale is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Glendale is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  The Glendale is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Dogs Allowed
                                                  Comments: The Glendale is a pet friendly community offer homes to our furry friends up to 80 lbs. Breed Resticitions Apply
                                                  Cats Allowed
                                                  Comments: The Glendale is a pet friendly community offer homes to our furry friends up to 80 lbs. Breed Resticitions Apply
                                                  1 Bed, 1 Bath
                                                  1 Bed, 1.5 Baths
                                                  1 Bed, 3.5 Baths
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  3 Beds, 1.5 Baths
                                                  3 Beds, 2 Baths
                                                  3 Beds, 3 Baths

                                                  Check Availability

                                                  The Glendale

                                                  March 2024

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                                                  The Glendale is an apartment in Lanham in zip code 20706. This community has a 1 - 3 Beds, 1 - 3.5 Baths, and is for rent for $3,187. Nearby cities include New Carrollton, Landover Hills, Greenbelt, Riverdale, and Landover.

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