The Crossings at Russett
#6,907 #9 #278

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The Crossings at Russett

8500 Summit View Road, Laurel, MD 20724
(151 Reviews)
$1,565 - $3,908/mo
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Move-In Specials

ONE MONTH FREE PLUS FREE INTERNET AND CABLE! Limited Time Offer, Restrictions Apply.

Floor Plans & Pricing

1 Bedroom

A1R

1 Bed, 1 Bath | 790 sq. ft.

$1,913 - $2,553

5 Available Units

See Floor Plan Details

A2R

1 Bed, 1 Bath | 790 sq. ft.

$1,832 - $2,540

3 Available Units

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A1

1 Bed, 1 Bath | 790 sq. ft.

$1,565 - $2,625

2 Available Units

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A3R

1 Bed, 1 Bath | 830 sq. ft.

$1,958 - $2,618

1 Available Unit

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A2

1 Bed, 1 Bath | 790 sq. ft.

See Floor Plan Details

A3

1 Bed, 1 Bath | 830 sq. ft.

See Floor Plan Details

2 Bedrooms

B3R

2 Beds, 2 Baths | 1,061 sq. ft.

$2,240 - $3,304

12 Available Units

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B1R

2 Beds, 1 Bath | 929 sq. ft.

$2,265 - $3,007

7 Available Units

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B1

2 Beds, 1 Bath | 929 sq. ft.

$2,026 - $2,755

4 Available Units

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B4

2 Beds, 2 Baths | 1,068 sq. ft.

$2,002 - $2,954

3 Available Units

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B5

2 Beds, 2 Baths | 1,118 sq. ft.

$2,254 - $3,503

3 Available Units

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B2

2 Beds, 1 Bath | 1,029 sq. ft.

$2,153 - $2,821

2 Available Units

See Floor Plan Details

B5R

2 Beds, 2 Baths | 1,118 sq. ft.

$2,537 - $3,433

2 Available Units

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B3

2 Beds, 2 Baths | 1,061 sq. ft.

$2,111 - $2,873

1 Available Unit

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B6

2 Beds, 2 Baths | 1,164 sq. ft.

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B2R

2 Beds, 1 Bath | 1,068 sq. ft.

See Floor Plan Details

B7

2 Beds, 2 Baths | 1,164 sq. ft.

See Floor Plan Details

B4R

2 Beds, 2 Baths | 1,164 sq. ft.

See Floor Plan Details

3 Bedrooms

C2

3 Beds, 2 Baths | 1,276 sq. ft.

$2,366 - $3,601

3 Available Units

See Floor Plan Details

C1

3 Beds, 2 Baths | 1,218 sq. ft.

$2,436 - $3,908

3 Available Units

See Floor Plan Details

C2R

3 Beds, 2 Baths | 1,276 sq. ft.

See Floor Plan Details

C1R

3 Beds, 2 Baths | 1,218 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.9

Grounds

3.7

Safety

3.9

Office Staff

3.7

Maintenance

3.3

Neighborhood

4.1

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

20

Managerā€™s Review Engagement

A

Percentage of reviews responded to

90.00%

Managerā€™s Review Reply Time

C

Average time to respond to reviews

40.75 days

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The Crossings at Russett Reviews

(149)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1233926

Verified Resident ā€¢ 2010 - 2024

3/11/2024

Since my initial move here over a decade ago, I have enjoyed the people working and living in my community. For me, the location has been essential for my business days and now my free time! Being centrally located and nestle between two major HIā€¦Ā See More >
    Review Author Icon

    Resident 1232583

    Verified Resident ā€¢ 2024

    3/7/2024

    In January, we were looking for a new home and encountered Star who assisted us with a tour and we immediately fell in love with the property based off the tour alone. We put our application in and the process was hassle free and smoothā€¦Ā See More >
      Manager

      3/20/2024

      The Crossings at Russett
      Thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Crossings at Russett! We're always here for you, so please don't hesitate to reach out if there's anything else we can do. Best, Tabatha Wall
      Review Author Icon

      Resident 1230422

      Verified Resident ā€¢ 2024

      2/29/2024

      My overall experience with the staff, management team and the Crossing at Russett property and annemities has been fantastic. I would definitely recommend the Crossings at Russett to anyone looking for a new place to live.

        Manager

        3/20/2024

        The Crossings at Russett
        Your amazing feedback and rating mean the world to us. Thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Crossings at Russett! Best, Management
        Review Author Icon

        Resident 1218359

        Verified Resident ā€¢ 2021 - 2024

        1/19/2024

        My experience living here is ok I wish it was better lighting and maybe security but overall itā€™s good the front office staff are very nice and knowledgeable of the neighborhood the apartments are close to all the major stores Target Samā€™s Walmartā€¦Ā See More >
          Manager

          1/31/2024

          The Crossings at Russett
          100% satisfaction is our goal! Great to see The Crossings at Russett gave you such a great experience. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! Best, Tabatha Wall
          Review Author Icon

          Resident 1217282

          Verified Resident ā€¢ 2021 - 2023

          1/15/2024

          Keep your place as nice as you can. Lord forbid anything happens and you have to deal with the team they have. Management is not helpful. Maintenance take awhile, but at least they're nice. So I guess that counts for something. Nice place if youā€¦Ā See More >
            Manager

            1/19/2024

            The Crossings at Russett
            I'm so sorry this happened - and I'd like to understand it better. Please get in touch at crossingsrussettamgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you.
            Review Author Icon

            Resident 1206939

            Verified Resident ā€¢ 2022 - 2023

            12/10/2023

            As compared to other communities I have lived in, the crossing is the best in terms of cleanliness, security and nearness to the shopping center. The management at Russett does a nice job and they are very understanding.

              Manager

              12/12/2023

              The Crossings at Russett
              Thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time with us. If you have further needs or questions, please reach out! Best, Tabatha Wall
              Review Author Icon

              Resident 1205362

              Verified Resident ā€¢ 2019 - 2023

              12/6/2023

              The apartment complex is an excellent location to live quite safe clean ample parking and it is near all ample stores such as target ,Walmart Samā€™s club, Aldi near laurel town center itā€™s also half way between Baltimore and Washington district of columbiaā€¦Ā See More >
                Manager

                12/8/2023

                The Crossings at Russett
                Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! Tabatha Wall
                Review Author Icon

                anonymous

                Resident ā€¢ 2023

                12/3/2023

                Amazing

                My experience from the showing of the apartment to signing the lease has been nothing short of amazing. Terrance was always available to answer the many questions I had. He made my experience so easy explaining every feature the apartment has to offer. By theā€¦Ā See More >
                  Manager

                  12/5/2023

                  The Crossings at Russett
                  Thanks so much for the great rating and review! We strive to be a wonderful place to call home. If you would be willing to share your review to Google by copying and pasting this link into your browser, we would appreciate it! https://g.page/r/Cf24k1KTOx_LEB0/review Have a great day! Tabatha Wall
                  Review Author Icon

                  Resident 1203076

                  Verified Resident ā€¢ 2023

                  11/28/2023

                  Great experience until now, with everything, Terrence helped me with leasing, and it was very easy and amazing the experience. The only thing that could be better is the maintenance when asking for it, I had broken closet doors and called for a few timesā€¦Ā See More >
                    Manager

                    12/4/2023

                    The Crossings at Russett
                    Hello, we appreciate you taking the time to leave us this feedback. Thanks for your praise and kind comments about our team. We strive to provide great customer service in all that we do. We are working to become more efficient with responding to tickets in a timely manner. We hope that your experience is better the next time around. Best, Tabatha Wall
                    Review Author Icon

                    midkiff@activeinfusions.com

                    Resident ā€¢ 2019 - 2023

                    11/27/2023

                    A nightmare experience. Stay Away!

                    I cannot emphasize enough how horrendous my experience has been with the leasing office here. If you are considering renting here, RUN THE OTHER WAY. I've endured years of neglect, broken appliances, and sheer incompetence from the leasing staff. First and foremost, waking up toā€¦Ā See More >
                      Manager

                      12/4/2023

                      The Crossings at Russett
                      Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask that you continue to give us the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We will remain in contact with you. Best, Tabatha Wall

                      Updated Review

                      Review Author Icon

                      Resident 1200669

                      Verified Resident ā€¢ 2012 - 2023

                      11/19/2023

                      Great management staff. Friendly and welcoming. Within walking distance to any shopping, such as Walmart, sams club and target. Just down the road from a major highway, but high level of congestion do to the shopping centers. A bit on the high side of costā€¦Ā See More >
                        Manager

                        12/4/2023

                        The Crossings at Russett
                        Thank you again for taking the time to let us know how we did. We hope you have a great day! Best, Tabatha Wall
                        Review Author Icon

                        Resident 1200222

                        Verified Resident ā€¢ 2020 - 2023

                        11/17/2023

                        This complex has the making to be a great location to live, relatively quiet, stores within a shirt drive, good schools, but the staff make this place unbearable! We are considering breaking our leasing just to no longer deal with them. When you call youā€¦Ā See More >
                          Manager

                          12/4/2023

                          The Crossings at Russett
                          We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (240) 949-6030 so we can work towards a solution. Thank you and have a great day. Best, Tabatha Wall
                          Review Author Icon

                          joshua_j552

                          Resident ā€¢ 2020 - 2023

                          11/16/2023

                          Bad, not terrible but wouldn't recommend

                          This complex has the making to be a great location to live, relatively quiet, stores within a shirt drive, good schools, but the staff make this place unbearable! We are considering breaking our leasing just to no longer deal with them. When you call youā€¦Ā See More >
                            Manager

                            12/6/2023

                            The Crossings at Russett
                            Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. The Crossings at Russett
                            Review Author Icon

                            Resident 1199828

                            Verified Resident ā€¢ 2017 - 2023

                            11/16/2023

                            Property management has changed a few times in the last 3 years. However, this has been one of the best communities I've lived. For the most part, quiet, it's in the center of everything so you don't need to travel far. Reasonable rent andā€¦Ā See More >
                              Manager

                              12/6/2023

                              The Crossings at Russett
                              Hello, thank you so much for your positive comments about The Crossings at Russett! We appreciate your feedback! We hope you have a great day!
                              Review Author Icon

                              Resident 1198488

                              Verified Resident ā€¢ 2021 - 2023

                              11/11/2023

                              I like the serene environment The maintainance team are nice and friendly The rest of the staff seem to be experienced but I do not like the fact that the faces change quite often. Generally satisfied

                                Manager

                                12/6/2023

                                The Crossings at Russett
                                Hello, thank you for your kind words and this wonderful review!
                                Review Author Icon

                                Resident 1192903

                                Verified Resident ā€¢ 2022 - 2023

                                10/25/2023

                                There's always someone's car alarm going off at either late at night or early mornings. Be it's a safe community with lots of easy access to stores and major highways. Very affordable especially at times like these in the economy. Friendly neighborhood that has allā€¦Ā See More >
                                  Manager

                                  12/6/2023

                                  The Crossings at Russett
                                  Hello, thank you so much for the positive review!
                                  Review Author Icon

                                  Resident 1191768

                                  Verified Resident ā€¢ 2022 - 2023

                                  10/22/2023

                                  Moving here was the worst decision of my life. Office staff are rude, nasty and unprofessional. So many problems. They donā€™t fix anything until you complain for 4 months. I wouldnā€™t recommend this place to my worst enemy.ā€¦Ā See More >
                                    Manager

                                    12/8/2023

                                    The Crossings at Russett
                                    Hello, Our manager would really like to speak with you more regarding this matter. Please reach out to us at (240) 949-6030. We look forward to hearing from you. we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
                                    Review Author Icon

                                    Resident 1176387

                                    Verified Resident ā€¢ 2022 - 2023

                                    9/3/2023

                                    Hello, I have placed countless of maintenance request in person, phone, and on the app. No one ever shows/ed up to complete the request. I donā€™t think itā€™s fair when we are all paying rent and need assistance with the apartment per the lease. Service wasā€¦Ā See More >
                                      Manager

                                      12/9/2023

                                      The Crossings at Russett
                                      Thank you for your feedback. We are disappointed to hear that your experience here hasn't been a five star one and hope to be able to make things better. Please give us a call at 240-94-6030 so that we can better assist you. Best, Tabatha Wall
                                      Review Author Icon

                                      Resident 1168578

                                      Verified Resident ā€¢ 2023

                                      8/10/2023

                                      Iā€™m a new resident and do not feel like I was fully equipped with all the amenities and knowledge that the community has to offer. I just signed my lease and given the keys. I wasnā€™t even told what days to sat my trash out.ā€¦Ā See More >
                                        Manager

                                        12/9/2023

                                        The Crossings at Russett
                                        Thank you again for taking the time to let us know how we did. We seemed to have missed a step during your initial tour of the community. Our apologies. We hope that your experience has been better. If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day! Tabatha Wall
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2022 - 2023

                                        5/5/2023

                                        The price you see is not the price you pay

                                        If I could afford to break the lease I would. Iā€™ve had a Horrible experience so far. Every month the total cost of living goes up. They tack on fees everywhere they can. I moved in with an agreement that cable and internet were paidā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2016 - 2023

                                          1/12/2023

                                          Our experience with this property management company has been the worst experience that we have ever had. You can never speak directly with the property manager, the MX manager does not assess damages in the units in stead contractors makes decisions for the property. Theyā€¦Ā See More >
                                            Review Author Icon

                                            Resident2022

                                            Resident ā€¢ 2019 - 2022

                                            2/2/2022

                                            I have been here for a few years now and have watched this place rapidly decline. The new management does not care about residents at all. They have yet to respond to any of my maintenance requests, my heater and AC remain broken. Iā€™ve hadā€¦Ā See More >
                                              Review Author Icon

                                              cmidkiff921

                                              Resident ā€¢ 2019 - 2021

                                              10/29/2021

                                              UPDATE: This place gets worse and worse. We have been putting in work orders (for MULTIPLE issues) for over a year, the main complaint being our dryer. It takes 4-5 cycles to dry a small load of clothes. Laundry was piling up and we wereā€¦Ā See More >
                                                Manager

                                                11/1/2021

                                                The Crossings at Russett
                                                Hi Cate, Thank you for your feedback. We were able to speak with your spouse and have addressed the following concerns. Please reach out to us if there is anything we can do for you in the future. Respectfully, Camden Russett
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2019 - 2021

                                                3/1/2021

                                                As an employee and resident I couldnā€™t ask to work with a better group of individuals. Charisma is absolutely amazing. She cares about her residents and staff members. She is always available to help solve any issues and will go above and beyond help anyone.ā€¦Ā See More >
                                                  Manager

                                                  3/2/2021

                                                  The Crossings at Russett
                                                  Hello, Thank you for those kind words and sharing your experience. Camden Russett Team!
                                                  Review Author Icon

                                                  Les Emery

                                                  Resident ā€¢ 2017 - 2020

                                                  11/30/2020

                                                  I just moved out of Camden after living there for over three years. Initially, this was a poorly run complex. However, when the manager, Ms. Spriggs, arrived, things changed. There was a noticeable improvement with the garbage pick up, maintenance service requested, and the officeā€¦Ā See More >
                                                    Manager

                                                    12/1/2020

                                                    The Crossings at Russett
                                                    Thank you Les! We are glad you enjoyed your experience during your time here at Camden Russett. Thank you for your feedback! -Your Camden Russett Team

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $350. Rent: $50
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Deposit: $350. Rent: $50. Restrictions: Pit Bull Terriers, Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes and Wolf-hybrids.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 9' Vaulted Ceilings with Crown Molding
                                                    • Balcony or Patio
                                                    • Built-in Desks
                                                    • Car Care and Maintenance Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Convenient to Russet Community Foot and Bike Path
                                                    • DishWasher
                                                    • Fireplace with Mantle
                                                    • Fitness Center
                                                    • Flexible Spaces for Home Office
                                                    • Garden Tubs
                                                    • Grilling Stations
                                                    • Linen Closets and Kitchen Pantries
                                                    • Microwave
                                                    • Pool and Wooded Views
                                                    • Pool with Sundeck
                                                    • Professional Landscaped and Well Maintained Grounds
                                                    • Renovated
                                                    • Spacious Closet
                                                    • Stainless Steel Appliances
                                                    • Valet Trash and Recycling
                                                    • Wi-Fi in Common Areas
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                                                    Leasing

                                                    Modern designs, inviting interiors, and upscale amenities are the staples of The Crossings at Russett Apartments, a marquee destination for high-end living near Washington, D.C. Our apartments in Laurel benefit from an excellent address halfway between D.C. and Baltimore, so you can reach city conveniences with ease while enjoying peace and quiet whenever you return home.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 09:00 AM - 07:00 PM
                                                    • Wednesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3213

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 151 number of votes by renters, The Crossings at Russett is currently rated 3.2 out of 5 stars.
                                                    The Crossings at Russett is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    The Crossings at Russett is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    The Crossings at Russett is rated 3.9/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Crossings at Russett is rated 3.9/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    The Crossings at Russett is rated 4.1/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Crossings at Russett is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 90% of their community reviews in the past year.
                                                    Managers have replied within 40.75 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Deposit: $350
                                                    Rent: $50
                                                    Dogs Allowed
                                                    Deposit: $350
                                                    Rent: $50
                                                    Restrictions: Pit Bull Terriers, Staffordshire Terriers, Rottweilers, Doberman Pinschers, Chows, Presa Canarios, Akitas, Alaskan Malamutes and Wolf-hybrids.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    ONE MONTH FREE PLUS FREE INTERNET AND CABLE! Limited Time Offer, Restrictions Apply.

                                                    March 2024

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                                                    The Crossings at Russett is a 790 - 1,276 sq. ft. apartment in Laurel in zip code 20724. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,565 - $3,908. Nearby cities include Savage, Burtonsville, Jessup, Fort Mead, and Beltsville.

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