SouthRidge Apartments & Townhomes
#9,175 #13 #346

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SouthRidge Apartments & Townhomes

9523 Muirkirk Road, Laurel, MD 20708
(383 Reviews & Surveys)
$1,510 - $1,890/mo
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Move-In Specials

March 2024 Move-In Special! Move in by 4/1 for half-off your first full month of rent!

Floor Plans & Pricing

Studio

The Efficiency

Studio, 1 Bath | 500 sq. ft.

See Floor Plan Details

1 Bedroom

The Cambridge

1 Bed, 1 Bath | 764 sq. ft.

$1,510 - $1,690

6 Available Units

See Floor Plan Details

The Patuxent

1 Bed, 1 Bath | 700 sq. ft.

$1,510 - $1,640

3 Available Units

See Floor Plan Details

The Beacon

1 Bed, 1 Bath | 864 sq. ft.

$1,535 - $1,720

3 Available Units

See Floor Plan Details

2 Bedrooms

The Chesapeake

2 Beds, 1 Bath | 874 sq. ft.

$1,710 - $1,890

7 Available Units

See Floor Plan Details

The Washington

2 Beds, 1 Bath | 1,020 sq. ft.

See Floor Plan Details

The Concord

2 Beds, 1.5 Baths | 884 sq. ft.

See Floor Plan Details

The Marylander

2 Beds, 1 Bath | 884 sq. ft.

See Floor Plan Details

3 Bedrooms

The Lexington

3 Beds, 1.5 Baths | 1,301 sq. ft.

See Floor Plan Details

The Bostonian

3 Beds, 1.5 Baths | 1,465 sq. ft.

See Floor Plan Details

The Baldwin

3 Beds, 1.5 Baths | 1,201 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B-
B-

Renter Ratings

B

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.3

Office Staff

2.3

Maintenance

1.7

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

B

Percentage of reviews responded to

66.67%

Managerā€™s Review Reply Time

B-

Average time to respond to reviews

24.33 days

View Community Timeline
View Community Timeline

SouthRidge Apartments & Townhomes Reviews

(362)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2016 - 2024

2/20/2024

Rat infestation...don't move here

I could give Southridge a zero, I would. I've been a resident for almost 8 years. I've been through several changes in management and office staff, but this by far is the worst! I made mention of the rat problem over a year ago. Itā€¦Ā See More >
Manager

3/19/2024

SouthRidge Apartments & Townhomes
Weā€™re truly sorry this has been your experience with the pest issue. Itā€™s our priority to ensure that our community is comfortable and enjoyable for all residents, and we take your feedback very seriously. Someone from our team will be reaching out to you to provide an update on the situation and how we are addressing your concerns. We look forward to the opportunity to change your impression of us! Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes

Updated Review

Review Author Icon

Resident 248501

Verified Resident ā€¢ 2016 - 2024

2/17/2024

The apartment is very safe and the location is very okay for people who work in dc and Baltimore areas. There is a shopping mall close by and also it is a very friendly environment. The leasing office staff are very polite and nice too

    Review Author Icon

    anonymous

    Resident ā€¢ 2023 - 2024

    2/7/2024

    THIS IS THE MOST DISGUSTING PLACE EVER!!

    If I could give this rating a zero, I would. DO NOT MOVE HERE!!!! Letā€™s start from the beginning, I moved in, and everything was fine. Maintenance came to fix everything on my list, the leasing team was helpful and professional at the time. Nowā€¦Ā See More >
      Manager

      2/12/2024

      SouthRidge Apartments & Townhomes
      We regret to hear about the experiences you've had in our community. Ensuring the comfort of all our residents is our top priority. We apologize for any inconvenience caused by maintenance and we take your concerns seriously. We are eager to address this matter further. We encourage you to visit our office at your earliest convenience. Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
      Review Author Icon

      anonymous

      Resident ā€¢ 2021 - 2022

      7/18/2022

      Spend a Little More Down The Street At Willow Lake

      I think pictures are worth a thousand words. The management staff is exactly what everyone says they are before me. There's an infestation issue. The maintenance manager is great, but it looks like he's overwhelmed. Oh, these follow ups that are done from the property--justā€¦Ā See More >
        Manager

        7/18/2022

        SouthRidge Apartments & Townhomes
        Thank you for reaching out. Our team cares deeply about our residents so we're disappointed by the manner of your review. We would appreciate an opportunity to address your concerns and personally discuss your experience with you. Please feel free to send us a detailed email or to visit our office when you have a moment. We appreciate your time and look forward to assisting you. Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
        Review Author Icon

        anonymous

        Resident ā€¢ 2021

        7/13/2022

        Do Not Move Here

        *******DO NOT MOVE HERE****** I moved into Southridge Apartments in 05/2021, in the beginning there was a lot of work that needed to be done to this apartment. My list for move in consisted of the following large whole in the walk in closet- fixed,ā€¦Ā See More >
          Manager

          7/14/2022

          SouthRidge Apartments & Townhomes
          Thank you for voicing your concerns. Please know that we would never condone such actions in our community. Although you are no longer a resident, we welcome you to contact our office if you have any additional feedback or questions for our team. We wish you the best in your future endeavors. Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
          Review Author Icon

          SouthRidgeSucks

          Resident ā€¢ 2019 - 2021

          2/20/2022

          Ah where to start. SO happy we moved. When we first looked at the place we were promised that weā€™d have one apartment and then we signed the lease and they actually move us to another one! The floors are so uneven. Just complete dipsā€¦Ā See More >
            Manager

            2/22/2022

            SouthRidge Apartments & Townhomes
            Hi Charles, thank you for taking the time to let us know about your experience. We're sorry for the troubles and inconvenience that these concerns are causing. Please know that it is never our team's intention to mislead prospective residents in regard to their apartment home; however, we understand your frustration and are here to ensure a comfortable living experience. Please visit our office at your earliest convenience so we can discuss your review in greater detail and work together to resolve these issues. We hope to connect with you soon. Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
            Review Author Icon

            anonymous

            Resident ā€¢ 2020 - 2021

            8/14/2021

            Only giving a one Bc thereā€™s no option for ZERO!! DO NOT MOVE HERE!!! DO NOT!! DO NOT STAY AWAYYY!!! Keep scrolling donā€™t waste your time or money. Now let me tell you why I am 20 years old Southridge was my first apartment atā€¦Ā See More >
              Manager

              8/16/2021

              SouthRidge Apartments & Townhomes
              Tyebrianna, thank you for sharing your review and feedback. We're sorry to learn about your negative impression of our community and team. We were able to provide you with photos documenting the apartment's condition upon move-out, which was the reason for the remaining charges. If you have any additional concerns, you may contact our office at your earliest convenience and we'd be happy to assist you. Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
              Review Author Icon

              Recg

              Resident ā€¢ 2009 - 2021

              6/15/2021

              We've lived here over a decade, the leasing staff is always professional and do their best to solve any issue that may arise. This is a relatively quiet community. The community is clean, there is a staff who clean the grounds every single morning. Pre-COVID,ā€¦Ā See More >
                Manager

                6/16/2021

                SouthRidge Apartments & Townhomes
                You've brightened our day with your review! Thank you for taking the time to highlight our hardworking team and beautiful community. We do our best to provide our residents with a great place to call home and your recognition means a lot to us. We hope to serve you for many more years to come! Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
                Review Author Icon

                Nothappy123#

                Resident ā€¢ 2020

                6/15/2020

                Not happy that COVID-19 allowed us to no longer do a walk through of potential apartments. My apartment is old and it had nothing but cover up after cover up I have video and pictures that will not load, but I write this to warnā€¦Ā See More >
                  Manager

                  6/17/2020

                  SouthRidge Apartments & Townhomes
                  Dear Resident, I'm sorry to hear that we could not meet your expectations when it came to helping you settle into your new home. I understand your frustration and would love to work with you and improve your stay. If you have a moment, please contact me at tiara.lively@ticommunities.com, and I'd be happy to further discuss your concerns in greater detail and make things right. I hope to connect with you soon! Sincerely, Tiara L., Community Director - South Ridge Apartments & Townhomes
                  Review Author Icon

                  Resident 699865

                  Verified Resident ā€¢ 2019

                  9/26/2019

                  Pretty good so far, its only been a week. Casey is very sweet. Heidi was a pretty rude on move in day. I felt rushed and belittled as I asked questions. I am curious to see what changes will be made under new management.

                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2011 - 2019

                    9/17/2019

                    This's so lazy for the person to put their trash on the balcony when walk to car and trash can are right there !!!!... managment has to get better and understanding customer service is everything. I will not recommend no one live here of customerā€¦Ā See More >
                      Review Author Icon

                      Resident 692320

                      Verified Resident ā€¢ 2013 - 2019

                      9/9/2019

                      I have lived in this community for six years. I have found it to be a pleasant atmosphere, quiet,evolving community activities and recreational centered fun for families.The management are responsive to any request and handle them expeditiously.

                        Review Author Icon

                        Resident 691718

                        Verified Resident ā€¢ 2019

                        9/8/2019

                        Pretty good experience except on move in day. I did not have my keys nor was I given my laundry key or card. I sent a complaint letter to management and received no response. There is a shortage of staff as well

                          Review Author Icon

                          Resident 690577

                          Verified Resident ā€¢ 2019

                          9/5/2019

                          Very good customer service in the leasing office. But apartment not completely ready for move in. Washer and dryer not working. Ac not cooling in 2nd bedroom. Electric outlet not working. Overall it's nice here but not please about the things now in working conditions

                            Review Author Icon

                            Resident 690492

                            Verified Resident ā€¢ 2019

                            9/5/2019

                            So far, so good. I moved in about two weeks ago and my apartment is very clean. No bugs or mice at all! I was concerned because I live on the ground floor, but so far it seems safe and nice. The leasing staff areā€¦Ā See More >
                              Review Author Icon

                              Resident 687193

                              Verified Resident ā€¢ 2019

                              9/15/2019

                              It's a very quiet community, the leasing office is very efficient in helping with any issue. The neighborhood is quiet with a lot of shopping stores around. For those looking for affordable and safe housing, I'd reccomend the Homestead Laurel.

                                Manager

                                9/3/2019

                                SouthRidge Apartments & Townhomes
                                It's fantastic to hear that you had a great experience here at Homestead at Laurel! We work hard to offer excellent customer service to our residents and we couldn't be happier that our team members were so helpful during your leasing process and beyond. Thank you for this review, and thank you for your recommendation, too!
                                Review Author Icon

                                Resident 687181

                                Verified Resident ā€¢ 2012 - 2019

                                8/29/2019

                                The maintenance team need to fix repairs ,not cover them up.Housekeepers need to thoroughly clean the buildings of spider webs in the door entrances of apartments .We should gave assigned parking,so people that live in the neighborhood wont have to park on the street.

                                  Manager

                                  9/3/2019

                                  SouthRidge Apartments & Townhomes
                                  We're sorry that issues with the maintenance team and the upkeep of the common areas here at Homestead at Laurel have had a negative impact on your stay at our community. Please be assured that we're committed to resolving issues quickly and with minimal inconvenience to our residents. Please email us at leasinghomesteadlaurel@pancomgt.com, or give us a call at 301-776-5044 so that we may discuss this in further detail. Thank you.
                                  Review Author Icon

                                  Resident 680224

                                  Verified Resident ā€¢ 2019

                                  8/14/2019

                                  My experience so far is quit okay for me to recommend homestead apartment to anyone. The staffs are friendly and helpful. The community as a whole is calm,every one to themselves and that's exactly what I love

                                    Manager

                                    8/19/2019

                                    SouthRidge Apartments & Townhomes
                                    Hi, Thank you for your four-star rating of Homestead at Laurel. We are delighted to hear that you are enjoying your stay in our tranquil community. It's great to know that our staff members have been helpful and attentive to your needs. Thank you recommending our community, that is the greatest compliment of all. Resident feedback is our strongest and most important tool, please let us know how we can earn all five stars from you. We can be reached at leasinghomesteadlaurel@pancomgt.com or 301.776-5044 Thank you.
                                    Review Author Icon

                                    Resident 677772

                                    Verified Resident ā€¢ 2019

                                    8/13/2019

                                    Just moved in and my first impression is not really favorable. my move in experience was very bad and I hope that does not reflect the overall culture for this place. I was given a building and they switched up on me at the 11thā€¦Ā See More >
                                      Manager

                                      9/3/2019

                                      SouthRidge Apartments & Townhomes
                                      We are sorry to hear about your frustrations with your move-in experience. We want all of our Homestead at Laurel residents to be 100% happy in their homes and we regret that this hasn't been the case in your situation. So that we can better understand what happened and possibly explain the last-minute change, please reach out to us at customerservice@pancomgt.com. Thank you.
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2016 - 2019

                                      9/11/2019

                                      Washer/dryer: I've heard that some individual units have washers/dryers, but not all. However, there is exactly one washer and dryer in the complex for everyone to share - [*EDIT - to clarify the previous statement, I didn't mean the entire apartment complex, but in eachā€¦Ā See More >
                                        Review Author Icon

                                        Resident 668600

                                        Verified Resident ā€¢ 2019

                                        7/23/2019

                                        I'm a new residents and so far I haven't had any issues with the overall community. It has been quiet and clean for these first few weeks. I don't have enough experience with maintenance as yet, but my apartment wasn't 100% as far asā€¦Ā See More >
                                          Manager

                                          7/24/2019

                                          SouthRidge Apartments & Townhomes
                                          Welcome to Homestead at Laurel! Thank you for choosing to make your home with us, and thank you for this review. We're pleased that your overall experience has been positive so far. Please reach out to us at leasinghomesteadlaurel@pancomgt.com or 301.776-5044 if you currently have any outstanding maintenance requests and we'd be happy to take care of them for you. Thanks!
                                          Review Author Icon

                                          Resident 666417

                                          Verified Resident ā€¢ 2019

                                          7/18/2019

                                          Muy bonito lugar muy espacioso y muy seguro las personas de la oficina son muy amables y muy eficientes los de mantenimiento son bien profesionales y serviciales y el complejo pasa siempre limpio gracias.

                                            Review Author Icon

                                            Resident 647392

                                            Verified Resident ā€¢ 2018 - 2019

                                            6/2/2019

                                            The community is clean, quiet, and conveniently located near a hotel, several grocery stores and little shopping centers. Extremely close to route 295, making my commute to work easy. The front desk staff and maintenance staff are all very nice and efficient. Community is dogā€¦Ā See More >
                                              Manager

                                              6/3/2019

                                              SouthRidge Apartments & Townhomes
                                              Thank you for your five-star rating of Homestead at Laurel! We love having you as a resident and are thrilled that you are happy living in our community!
                                              Review Author Icon

                                              Resident 643894

                                              Verified Resident ā€¢ 2019

                                              5/23/2019

                                              It was great .. Rate it 86%........................................................

                                                Manager

                                                5/23/2019

                                                SouthRidge Apartments & Townhomes
                                                Thank you for your review of Homestead at Laurel! We appreciate your feedback and your residency.
                                                Review Author Icon

                                                Resident 639211

                                                Verified Resident ā€¢ 2019

                                                5/12/2019

                                                This community is awesome the atmosphere is serene and the apartment s looks very clean and spacious maintenance staff is prompt if called upon in addition the commmunity is free of noise and other disturbances it's hardly to see people loitering around the grounds areā€¦Ā See More >
                                                  Manager

                                                  5/13/2019

                                                  SouthRidge Apartments & Townhomes
                                                  Thank you for your five- star rating of Homestead at Laurel. We are dedicated to providing an enjoyable living experience for all of our residents. We are thrilled that you are happy living in our community!

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Free Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Animal type not listed Allowed
                                                  Other
                                                  • Air Conditioner
                                                  • BBQ and Picnic Area
                                                  • Clubhouse
                                                  • Credit Building Program
                                                  • DishWasher
                                                  • Energy Efficient Lighting
                                                  • Fitness Center
                                                  • Freeway Access
                                                  • Health Focused Air Filtration
                                                  • On-Site Maintenance
                                                  • Park Nearby
                                                  • Playground
                                                  • Pool
                                                  • Private Balcony and or Patio
                                                  • Recycling Program
                                                  • Separate Dining Area
                                                  • Walk In Closets
                                                  • Wall to Wall Carpet
                                                  • Water Saving Fixtures
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                                                  Leasing

                                                  SouthRidge Apartments & Townhomes in Laurel is a one-of-a-kind apartment living experience; a community and a home where those who walk through our doors find a comfortable and sustainable environment with meaningful opportunities. Led by a team of caring individuals who are committed to building a strong community for their residents by offering unique resident enrichment activities and programs facilitated by certified teachers, healthcare workers, and local law enforcement professionals. Find the perfect place to call home with our pet-friendly spaces, available for rent in Laurel, Maryland. And with the best local hot spots - shopping, schools, dining, and entertainment - all within reach, you'll be proud to call SouthRidge Apartments & Townhomes your new home! ?Contact us today and let your journey begin, on your way, to living life inspired.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  TI Communities

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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 05/11/2018
                                                  Q:Ā Are you in unit laundry machines and dryers in the townhomes?
                                                  Leticia_H
                                                  Answered on: 05/12/2018
                                                  A:Ā Just toured these apts. some units do have the in apt W/D which are full size

                                                  Frequently Asked

                                                  Based on 383 number of votes by renters, SouthRidge Apartments & Townhomes is currently rated 3.3 out of 5 stars.
                                                  SouthRidge Apartments & Townhomes is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  SouthRidge Apartments & Townhomes is rated 1.7/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  SouthRidge Apartments & Townhomes is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  SouthRidge Apartments & Townhomes is rated 1.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  SouthRidge Apartments & Townhomes is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  SouthRidge Apartments & Townhomes is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 66.6667% of their community reviews in the past year.
                                                  Managers have replied within 24.33 days to their community reviews in the past year.
                                                  TI Communities
                                                  Cats Allowed
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Pet Limit: 2
                                                  Animal type not listed Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  3 Beds, 1.5 Baths
                                                  Studio, 1 Bath
                                                  March 2024 Move-In Special! Move in by 4/1 for half-off your first full month of rent!

                                                  Contact Property

                                                  SouthRidge Apartments & Townhomes

                                                  March 2024

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                                                  SouthRidge Apartments & Townhomes is a 500 - 1,465 sq. ft. apartment in Laurel in zip code 20708. This community has a 1 - 3 Beds, 1 - 1.5 Baths, and is for rent for $1,510 - $1,890. Nearby cities include Savage, Burtonsville, Jessup, Fort Mead, and Beltsville.

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