Westchester at Cherry Lane formerly Laurel Crossing
14720 Fourth Street, Laurel, MD 20707
888-706-6624  WEBSITE save favorite
AVERAGE RATING
recommended by:
53%

overall rating:
3.2
3.6
3.58 Parking:
3.1
3.08 Maintenance:
3.1
3.08 Construction:
3.0
3.0 Noise:
3.8
3.75 Grounds:
3.5
3.5 Safety:
3.3
3.33 Office Staff:
< | >

Satisfactorily pleased

From: -Anonymous-
Date posted: 6/28/2008
Years at this apartment: 2008 - 2008
 
I moved in 2 weeks ago after leaving a 3 bedroom house in another state. I had high expectations. So far, I agree with the others that the 24 hour maintenance policy isn't 24 hours. It took 8 days for them to come to my door and fix my issues.

I did have one issue with the staff but wrote my concerns in my move-in survey and the general manager called me personally and offered an apology and provided some compensation for the error.

Also, I guess since it's summer the kids are out of school and seem to spend all of their time playing pool in the clubhouse. A little annoying walking around them to get to the gym every day. But I guess these are the compromises of living in an apartment and not a house.

I live on the first floor so I don't have a trash chute to deal with, I just take my trash to the garage. I do hear some noise from the tenant above me but I'm not sure what you can do to tell him not to walk so loud. Also, since I live on the first floor, I simply walk out to the garage door to meet my guests.

Regarding the parking, they told me that I could pay $50 for a reserved space near the door. I chose not to pay for a reserved space and still get parking very close to the door.

Overall, I think I am getting my money's worth and I feel very secure.

Recommended: YES
Overall Rating
4 out of 5
Parking:
5 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
4 of 5
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