I moved in here during March 2007. One of my first experiences with maintenance was hilarious, I must admit. I was washing my dishes and I couldn't get the disposal to work, or it was working and backing things up into the sink, I don't know, I'm not a maintenance person. So, I'm thinking, I'll have to call them in the morning. I hear a knock on the door and go to answer it, and he announces that he is maintenance. My eyes probably popped out of my head and I'm sure my chin was on the floor while I said, "Wow, you guys are good!" He laughed and said something like he could go with that theory, but in fact, my neighbors had called because it was backing into their sink as well. Woops, I didn't know that, but now I do. I'm guessing in a perfect world, sinks aren't connected to your neighbors, but I don't mind it at all, my neighbors minded that night though. Ha ha... But thanks to them, it got fixed...

I have had no problems whatsoever with maintenance. I recently had a toilet running (unnoticed while I was at work) the kids were at home and I came home at lunchtime to check on them. Like this story won't give me away. Ha ha... My oldest daughter was keeping the toilet from running by pulling that leverish thing up. I walked in the front door to see water dripping from the living room ceiling onto my couch, let me rephrase that, my great big comfy couch! I thought uh oh, that can't be good... I can hear my daughter hysterically crying upstairs in the bathroom. The water starts coming through the ceiling harder. I think oh crap, that's definitely not good, and I start by moving the coffee table out of the way. I try to move the couch away from underneath the waterfall. Stupid sectional couch is clasped together at each section, darnnit! So, I'm already on the phone waiting for (and this is my biggest and only complaint) the recording for the complex. if you need... press... if you need... press... I'm thinking hurry the he11 up! How freaken long can this message be' Ha ha... But you always think that at the time. I see the ceiling's drywall seam come undone, reminding me of dominoes falling down. Yeah, I'm no repairman but I know that's definitely not a good sign... I back up, knowing I do not want a spontaneous shower in my living room. The couch is still in place because there's no way I'm letting that water fall on me! If it's going to be me or the couch, the couch is going down. And just like salt pouring out of the side of the umbrella girl container, it just popped open on one side and poured water out resembling more like a river, not the waterfall it had been. After it finished, and when I say finished, I really just mean that the drywall had had enough and dropped down to my couch. Darn, I really didn't want that to happen. Meanwhile, my oldest daughter had drafted the youngest one to hold the toilet thingy up so she can help me pry our great big comfy couch away from this waterfall... Maintenance is on their way now. I try to pick the drywall up off my couch, it's a good 2 1/2 ft by 3 ft section. It crumbles in my hands as I try to get it off my couch. My daughter and I maneuver the couch out of the way and the river has turned back into the previous waterfall... Maintenance has arrived in time to witness some of the waterfall. Of course, he has the nerve to mention that there's a shut off valve to the left of the toilet. I must've missed that day in home repair, no wait a sec, I NEVER took home repair, that's why I rent. :-P However, the carpet people are on their way, from what I understand they are already in the neighborhood, I mean really, what ARE the odds' So, now I'm perplexed, I must be lucky because they are in the area correct' However, I can't be that lucky or else it wouldn't have happened in the first place. Ha ha... The carpet people show up and they are sucking up all that water, which the guy tells me he thinks there's a good bunch of it on my floor. I won't give you an exact figure, you'll die when the water bill gets here this month... Yeah, this will be signed Anonymously. Anyway, I overhear the carpet guys chatting while they're working and the one guy says he thinks the couch and the carpet will be a total loss... Sigh, that's a bummer, my great big comfy couch, gone. One of the reasons they're thinking it's going to be a total loss is because the couch is so big, they don't think they can get enough circulation to the carpet. They leave two industrial size fans, which really are only about 1 square foot each (not even that really), but wow, can they put out some air... I miss those fans, I'd really like to buy one. Btw, when I mentioned my morning from he11, my boyfriend, also found the need to mention the shut off valve to the left of the toilet... I'm starting to get annoyed with these left valved people now... Moving on, within the next hourish, I have the manager and I think the head maintenance guy (sorry, I'm terrible with names) coming through to check out the freak accident, yeah, that's me... No, they didn't refer to it that way, I am. :-) The head maintenance guy (hopefully that's who it was-ha ha) mentions to me about the shut off valve to the left of the toilet. Wtf' Stupid shut off valve, known to all but me... The carpet people had set me up with huge and powerful circulation, set perfectly so that it would circulate right up into the hole in my ceiling. Just to give you an idea of what these fans can do, I have a alternative down comforter, it's pretty heavy, I had it setting on the couch and the fan actually blew it off onto my daughers head who was sitting on the floor. I loved those fans. Ok, back to maintenance, within 24-36 hours, the hole in my ceiling was patched. A week later, they came and got the fans, I really wish I could've kept them. Then today, 11 days later, I am now painted. There is no trace of mildew, mold, or smell. You can't even tell that there was a waterfall and river in my living room. I am extremely grateful and I am ecstatic! Thanks guys! You are awesome!

Of course, I just want to add that just because I gave you an fantastic review, does't mean you can let things go downhill from here. ;-) Ha ha ha...

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