Avalon at Grosvenor Station
10306 Strathmore Hall Street,
North Bethesda,
MD
20852
301-564-0361 save favorite
301-564-0361 save favorite
AVERAGE RATING
recommended by:
26%
overall rating:
26%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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New Staff Sucks
From: -Anonymous-Date posted: 10/16/2006
Years at this apartment: 2005 - 2006
This apartment complex have gone from superior customer service to nothing. All the great people that used to be in the office....the once that always put resident first and help you with your problems have gone. new manager drove them away..she is evil. Base on customer service, this property has gone from class A to class D because of her. She does not care about the residents at all. also this new guy they have as the new administrator......RUDE RUDE RUDE.It seems like they are all there just to make money.....they do not like what they do..and if someone comes in for help, it's like you are bothering them.THE ONLY person that still seems to care and kinda caring the high level of costumer serviice in the offfice is the conciege. If you are new to this property and need help go straight to her...everyone else don't know ---- or they won't help you.
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