The Grand
5801 Nicholson Lane, North Bethesda, MD 20852
301-984-7263  WEBSITE save favorite
AVERAGE RATING
recommended by:
20%

overall rating:
3.2
3.5
3.48 Parking:
3.2
3.19 Maintenance:
3.4
3.38 Construction:
3.5
3.48 Noise:
4.0
4.0 Grounds:
3.7
3.71 Safety:
2.9
2.86 Office Staff:
< | >

Dealing with management is a NIGHTMARE!!

From: -Anonymous-
Date posted: 4/12/2008
Years at this apartment: 2006 - 2008
User Response is available. 2 responses
 
Overall the apartment, gym, and grounds are well kept and modern. The community has nice social events for its tenants; however, dealing with the unprofessional and rude management made the experience miserable. ---------- in management is impossible to deal with and a nasty person who seems to have woken up on the wrong side of the bed every day. She will work her hardest to find a way to incorrectly bill you. Also, dealing with the tight spaces in the underground parking lot is difficult.

Valet parking and security were pleasant to deal with. This would be a great place to live if management were replaced with people who actually want to be there.

Recommended: NO
Overall Rating
3 out of 5
Parking:
2 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
5 of 5
Grounds: 5 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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User Responses

From: Anonymous Date: 04/12/2008
On the contrary, I've found ---------- to be very pleasant to deal with. All of management staff is very helpful and much more responsive than any apartment building I've ever lived in.
From: Anonymous Date: 05/01/2008
I use to live in apt#---- --------------------(get her name spell right) is one of the most professional and loving person @ the Grand Who has worked there for many years. She knows her job & does it well thank you very much,when to meet her you will see what my family & I are talking about.
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