Lakeside Mill
100 Chase Mill Drive, Owings Mills, MD 21117
410-363-8644  WEBSITE save favorite
AVERAGE RATING
recommended by:
54%

overall rating:
3.1
3.7
3.74 Parking:
3.3
3.26 Maintenance:
3.3
3.26 Construction:
3.3
3.32 Noise:
3.3
3.32 Grounds:
3.0
3.0 Safety:
3.1
3.08 Office Staff:
< | >

And the list goes on ....

From: -Anonymous-
Date posted: 10/25/2005
Years at this apartment: 2005 - 2005
User Response is available. 1 response
 
1. Broken water heaters flooding apartments
2. Mold behind washers and dryers
3. Saturated carpets not replaced
4. Leaking water fawcets
5. Leaking toilets
6. Screen doors that won't stay on and sliding doors that won't open / close
7. Over charging for utilities and taking their good old time (months!) to credit the $ back when confronted
8. Leasing an apartment and finding you've been switched to another model without even telling you
9. Giving you two days to move to the correct model after you've complained - where do you find movers in 2 days''''
10. Toilets that won't stop running so you finally turn the valve off and on cause they've tried several times to fix it and it's like the energizer bunny, it just keeps on running!
11. Asking what the "incident" was two days after a double murder and being told "we don't know anything"
12. Having to call corporate every time you want something fixed because the office manager "doesn't have time" for you
13. Paving the whole lot at one time and leaving NO PLACE TO PARK, EVEN FOR HANDICAPPED RESIDENTS IN WHEELCHAIRS, but the office staff has a parking space
14. The maintenance men and Tonya (asst. manager') are awesome, Nikki the property manager needs a course in customer service big time!
15. Finding a snake in front of your door and being told they are "all around here"
16. Hearing a mouse chewing in the wall and not bothering to call anyone cause you know it's pointless
17. Finding a roach in your bathroom and not calling anyone cause you know it's pointless
18. etc., etc., etc. P0MtU6TIdDkM23RTonAS

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
5 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: tgrim1973 Date: 03/08/2006
i agree that tonya does a good job. nikki on the other hand needs to be let go if this property is gonna be successful. she is extremely rude and doesnt want to help in the slightest bit. not only that, when she actually does bother to come to work, she plays online games on her pc instead of helping the residents.
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