Riverstone at Owings Mills
#14,651 #19 #527

What is epIQ?

Riverstone at Owings Mills

4700 Riverstone Drive, Owings Mills, MD 21117
(362 Reviews)
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

The Garrison One Bedroom One Bath Renovated

1 Bed, 1 Bath | 692 sq. ft.

See Floor Plan Details

The Owings One Bedroom One Bath

1 Bed, 1 Bath | 797 - 839 sq. ft.

See Floor Plan Details

The Owings One Bedroom One Bath Renovated

1 Bed, 1 Bath | 816 sq. ft.

See Floor Plan Details

The Glyndon One Bedroom One Bath

1 Bed, 1 Bath | 852 sq. ft.

See Floor Plan Details

The Franklin One Bedroom One Bath Den

1 Bed, 1 Bath | 956 sq. ft.

See Floor Plan Details

The Garrison One Bedroom One Bath

1 Bed, 1 Bath | 692 sq. ft.

See Floor Plan Details

The Glyndon One Bedroom One Bath Renovated

1 Bed, 1 Bath | 813 sq. ft.

See Floor Plan Details

The Franklin One Bedroom One Bath Den Renovated

1 Bed, 1 Bath | 1,016 sq. ft.

See Floor Plan Details

2 Bedrooms

The Woodholme Two Bedroom Two Bath

2 Beds, 2 Baths | 1,243 sq. ft.

See Floor Plan Details

The Greenspring Two Bedroom Two Bath

2 Beds, 2 Baths | 1,124 sq. ft.

See Floor Plan Details

The Stevenson Two Bedroom Two Bath Renovated

2 Beds, 2 Baths | 1,084 sq. ft.

See Floor Plan Details

The Woodholme Two Bedroom Two Bath Renovated

2 Beds, 2 Baths | 1,243 sq. ft.

See Floor Plan Details

The Sagamore Two Bedroom Two Bath Renovated

2 Beds, 2 Baths | 1,020 sq. ft.

See Floor Plan Details

The Greenspring Two Bedroom Two Bath Renovated

2 Beds, 2 Baths | 1,124 sq. ft.

See Floor Plan Details

The Stevenson Two Bedroom Two Bath

2 Beds, 2 Baths | 1,084 sq. ft.

See Floor Plan Details

The Sagamore Two Bedroom Two Bath

2 Beds, 2 Baths | 1,020 sq. ft.

See Floor Plan Details

3 Bedrooms

The Worthington Valley Three Bedroom Two Bath Renovated

3 Beds, 2 Baths | 1,419 sq. ft.

See Floor Plan Details

The Worthington Three Bedroom Two Bath Renovated

3 Beds, 2 Baths | 1,365 sq. ft.

See Floor Plan Details

The Worthington Valley Three Bedroom Two Bath

3 Beds, 2 Baths | 1,388 sq. ft.

See Floor Plan Details

The Worthington Three Bedroom Two Bath

3 Beds, 2 Baths | 1,365 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

C-

Review Ratings

Noise

3.3

Grounds

1.8

Safety

1.5

Office Staff

1.0

Maintenance

1.8

Neighborhood

3.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

4

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Riverstone at Owings Mills Reviews

(329)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

prospectiveVisited 2023

8/23/2023

Leasing Office Representative- positive and negative

The leasing office guy was welcoming, helpful and understanding. I enjoyed working with him and very professional. But the leasing office lady Dakita she needs to be fired( to many people complain about her) and is a poor representative of the company. She is supposed… See More >
    Review Author Icon

    dodd.thutmose@gmail.com

    Resident 2022 - 2023

    7/7/2023

    Very Dishonest conpany

    ---------- Forwarded message --------- From: ??? THUTMOSE DODD Date: Fri, Jul I moved here in January and the maintenance team has been nothing short of terrible. They also do not answer after hour calls. EX: My Air conditioning has not been working and I have… See More >
      Review Author Icon

      thutmosedodd@gmail.com

      Resident 2023

      7/5/2023

      Unmitigated Disaster

      Anyone moving here GOOD luck and God bless. Communicating with maintenance and in general is equivalent to a worse case DMV cusfomer service. I have been without A/C working for over 48 hours, called the emergency maintenance and haven't even received a rresponse. This is… See More >
        Review Author Icon

        anonymous

        Resident 2022 - 2023

        6/1/2023

        DO NOT MOVE HERE!!!!

        Please whatever you do, DO NOT move into this apartment complex. When I initially moved in the previous management company, was very attentive and very responsive when there was an issue. However, now that this new management company has taken over, that is no longer… See More >

          Updated Review

          Review Author Icon

          Resident 469833

          Verified Resident 2016 - 2022

          7/6/2022

          My experience from applying for this apartment to move in date was great. Over the past 3 years my experience has been less than satisfactory due to how some maintenance request were handled. The community was also very well kept when I moved in. Over… See More >
            Manager

            7/9/2022

            Riverstone at Owings Mills
            Thank you for sharing your experience over the past few years. My team and I work diligently to ensure the needs of our residents are met in a timely fashion and will keep your comments in mind as we move forward in hopes to improve your experience. Please let us know if there is anything else we can do to be of assistance. Nicole Solomon, Community Manager

            Updated Review

            Review Author Icon

            Resident 951130

            Verified Resident 2021 - 2022

            5/20/2022

            Overall I've had a positive experience with this apartment. The staff & maintenance team are awesome. The rent I pay right now is reasonable for what I receive but I wouldn't pay any higher than that for a 1bed/bath. I'm unsure if I'll renew yet.… See More >
              Manager

              5/24/2022

              Riverstone at Owings Mills
              Thank you for your review. We are glad that our team has made your experience at the community enjoyable. We understand that you have many choices and appreciate your suggestions to make the community better. Nicole Solomon, Community Manager

              Updated Review

              Review Author Icon

              Resident 589874

              Verified Resident 2007 - 2022

              5/13/2022

              It was great when I moved in, but the quality of service and the quality of neighbors has diminished drastically. The office staff tend to have a sense that I am a bother when I come into the office with a question or concern. The… See More >
                Manager

                5/18/2022

                Riverstone at Owings Mills
                We are very disappointed to hear that your experience has been anything other than convenient. Providing you with excellent service is our main goal, so we appreciate when our loyal residents let us know ways we can improve. If you'd like to share more details about your experience, please don't hesitate to give us a call or stop by. Nicole Solomon, Community Manager
                Review Author Icon

                Resident 1024020

                Verified Resident 2022

                5/9/2022

                Housing amenities appropriate. Apartment is okay for the price in this section of Baltimore county. The grounds are kept clean and common hallways are clean too. The side gates are often broken. Free rent for 2 months is not advertised correctly. You are charged… See More >
                  Manager

                  5/14/2022

                  Riverstone at Owings Mills
                  Thank you for taking the time to share your feedback. We are disappointed to hear about your initial experience and that you have experienced issues in your home and communicating with our team. I would love to discuss your concerns and hopefully change your opinion of the community. Please give me a call at 443.394.3788 at your earliest convenience. I look forward to hearing from you. Nicole Solomon, Community Manager

                  Updated Review

                  Review Author Icon

                  Resident 684605

                  Verified Resident 2019 - 2022

                  4/15/2022

                  Riverstone Apartments has been a pleasant experience overall, though there are definite improvements that need to be made in order to retain their valued tenants. I have enjoyed my time here, but the increased rent has been the deciding factor that its time to leave.

                    Manager

                    4/20/2022

                    Riverstone at Owings Mills
                    Thank you for sharing your review. I am glad that you are enjoying your home and have had a pleasant experience overall, but I am disappointed to hear you may be leaving. Please give us a call if there is anything else we can do to make you happier here. We look forward to hearing from you! Nicole Solomon, Community Manager
                    Review Author Icon

                    Resident 1012917

                    Verified Resident 2022

                    4/5/2022

                    Read lease, leasing office makes simple mistakes that can become costly. & your the one who I will be held accountable. They waited until we had the keys in our hands to changed the deposit amount literally the day before they told us we were… See More >
                      Manager

                      4/7/2022

                      Riverstone at Owings Mills
                      Thank you for taking the time to review us. Our team takes great pride in the community and work hard to make each of our homes ready for our residents and I apologize that we missed the mark. Please reach out to me directly so that we can discuss your experience in greater detail and I can ensure our team works to correct any outstanding issues. I look forward to providing you with a exceptional living experience going forward. Nicole Solomon, Community Manager

                      Updated Review

                      Review Author Icon

                      Resident 551938

                      Verified Resident 2017 - 2022

                      3/28/2022

                      Excellent staff, maintenance is very responsive and professional. Grounds always well maintained, best pool in the area. Quiet and safe. Ample parking and well lit property. Some residents need to clean up after their dog and use the trash compactor correctly. My only complaint

                        Manager

                        4/1/2022

                        Riverstone at Owings Mills
                        Thank you for taking the time to share your experience here at Riverstone. We are committed to continuing to provide you with an exceptional experience!Nicole Solomon, Community Manager

                        Updated Review

                        Review Author Icon

                        Resident 631203

                        Verified Resident 2009 - 2022

                        3/23/2022

                        Great location with proximity to highway, public transportation, shopping, services and entertainment. Close access to Baltimore, I-70 & I-95, as well as short commutes to DC, the MoCo suburbs and up to Frederick or into PA are a plus.

                          Manager

                          4/1/2022

                          Riverstone at Owings Mills
                          Thank you for your feedback! We are glad to hear that you are enjoying your home here at Riverstone and that our convenient location has helped to make your experience worthy of 5-stars. Nicole Solomon, Community Manager
                          Review Author Icon

                          Resident 1003145

                          Verified Resident 2022

                          3/2/2022

                          This community is well maintained. It is closed to the general public and in order to gain entry you must be a resident, visitor or have business in the community. The atmosphere is very friendly and the management is extremely professional

                            Manager

                            3/5/2022

                            Riverstone at Owings Mills
                            Thank you for the kind words and positive rating! It is great to hear how much you are enjoying your community. We are confident you will continue to love it here for years to come! Nicole Solomon, Community Manager
                            Review Author Icon

                            Resident 1002898

                            Verified Resident 2022

                            3/1/2022

                            My apartment has aged appliances fixures counter tops and bathroom tile. This was disappointing to me. My unit was removed in 2017. An adequate inspection should have been done prior to me moving in.

                              Manager

                              3/5/2022

                              Riverstone at Owings Mills
                              We pride ourselves on providing exceptional service for our residents and we would appreciate the opportunity to make you happier in your home. Please contact our office at 443.394.3788. I would love to speak with you and resolve your concerns to your satisfaction. I look forward to hearing from you. Nicole Solomon, Community Manager
                              Review Author Icon

                              Resident 998955

                              Verified Resident 2022

                              2/14/2022

                              great so far just moved in will access as time goes on but so far so good No issues so far new tenant bbb bbb bbbb bbhghhhfhjgffhbfghgbvfhhhbgfghhhhhhhbvghhhhhhhhhhhhhhhhhhhh

                                Manager

                                2/22/2022

                                Riverstone at Owings Mills
                                Thank you for sharing your initial experience! We are confident you will be proud to call Riverstone your home in no time. Please reach out if there is anything we can do to make you happier in your home! Nicole Solomon, Community Manager

                                Updated Review

                                Review Author Icon

                                M_In_Maryland 970966

                                Verified Resident 2021 - 2022

                                2/14/2022

                                I really like the location, community, and the layout of my apartment. I think it would be better to designate non-smoking buildings at least, if not the entire complex or ensure that there is not much shared air movement between the units.

                                  Manager

                                  2/22/2022

                                  Riverstone at Owings Mills
                                  Thank you for your valued feedback and 5-star rating! As we are continuing to improve the community for our residents, we are thankful to be made aware of areas of concern. If you would like to discuss your suggestions further, stop by or give us a call. Nicole Solomon, Community Manager
                                  Review Author Icon

                                  Resident 992315

                                  Verified Resident 2021 - 2022

                                  1/24/2022

                                  Our stay here has not been the best. There have times we have had no air, no heat, the hot water does not stay hot enough for a complete shower, fireplace did not work and it took over 5 days for a contractor to show… See More >
                                    Manager

                                    1/27/2022

                                    Riverstone at Owings Mills
                                    Thank you for taking the time to write a review about your experience here at Riverstone. We are disappointed to hear that you have experienced issues in your home and the common areas. I would love to help resolve your concerns. Please contact me at 443.394.3788 at your earliest convenience. Nicole Solomon, Community Manager
                                    Review Author Icon

                                    Resident 986006

                                    Verified Resident 2021 - 2022

                                    1/3/2022

                                    I love everything about this place , gated community ,garage, walk-in closet,space, bathroom is hugh,washer and dryer in the apartment, plenty of cabinet space in kitchen, built in book shelve and computer desk , pool, multi use room, , club house with tv, pool table… See More >
                                      Manager

                                      1/6/2022

                                      Riverstone at Owings Mills
                                      Thank you for your feedback! We are glad to hear that the resident amenities and convenient location have helped to make your experience worthy of 5-stars. We hope that you continue to take advantage of all that we have to offer for years to come. Nicole Solomon, Community Manager
                                      Review Author Icon

                                      Resident 980457

                                      Verified Resident 2021

                                      12/10/2021

                                      I haven't had any bad experiences so far. Everything has been perfect! The leasing staff is excellent and the neighborhood is kept clean. One thing I will say is that the gates stay open for a long time after a car drives through.

                                        Manager

                                        12/15/2021

                                        Riverstone at Owings Mills
                                        We are thrilled to hear your experience has been nothing less than perfect! Our team strives to provide top-level customer service every day, so we're glad you noticed. We look forward to seeing you at our next resident event. Nicole Solomon, Community Manager
                                        Review Author Icon

                                        Resident 979313

                                        Verified Resident 2021

                                        12/7/2021

                                        So far my experience has been mediocre. The apartment and it's grounds are beautiful but communication with the leasing office and maintenance staff here sucks. Maintenance had to be called back twice for work that wasn't complete

                                          Manager

                                          12/9/2021

                                          Riverstone at Owings Mills
                                          Thank you for sharing your experience. We are disappointed to hear that you have experienced issues in your home and communicating with our team. I would love to help resolve your concerns. Please contact me at 443.394.3788 at your earliest convenience. Nicole Solomon, Community Manager

                                          Updated Review

                                          Review Author Icon

                                          Resident 502852

                                          Verified Resident 2018 - 2021

                                          11/22/2021

                                          Very nice community, but the newer apartment complex in the back, unfortunately makes it pretty undesirable. I guess if you don't move in the back of the complex you'll be ok?.but, then there's the trash area that can be really miserable to live close to.… See More >
                                            Manager

                                            11/24/2021

                                            Riverstone at Owings Mills
                                            Thank you for providing your valued feedback. It's great to hear you enjoy the community and if you would like to discuss your concerns further, I welcome you to give us a call. Nicole Solomon, Community Manager
                                            Review Author Icon

                                            Resident 962850

                                            Verified Resident 2020 - 2021

                                            10/19/2021

                                            Great apartment if everything works. Not great Maitenance. Calls for tow trucks like it's their job. Really loud downstairs neighbors. Called the office about them once and the office told them I was the one who complained. That was cool. They kept being loud at all hours.… See More >
                                              Manager

                                              10/23/2021

                                              Riverstone at Owings Mills
                                              Thank you for taking the time to share your review. I am sorry that your experience has fallen short of your expectations. Your satisfaction is important to us. Please reach out to me directly at your convenience so that I can work to correct your concerns. I look forward to turning your experience around. Nicole Solomon, Community Manager

                                              Updated Review

                                              Review Author Icon

                                              Resident 932348

                                              Verified Resident 2021

                                              10/18/2021

                                              From the outside the apartments look beautiful especially the model. I signed a lease at the end of April, early May for a June move in date which I extended out an additional week. The night before my move-in at 430pm the rental office called… See More >
                                                Manager

                                                10/23/2021

                                                Riverstone at Owings Mills
                                                Thank you for taking the time to voice your concerns about Riverstone Apartments. We apologize for any miscommunication or misunderstanding. I would like to resolve them as quickly as possible to your satisfaction and hopefully change your opinion of the community. If you would like to do so, please give me a call at 443.921.4348. I appreciate you choosing to call Riverstone home and I look forward to hearing from you. Melanie Allender, Regional Portfolio Manager
                                                Review Author Icon

                                                Resident 952619

                                                Verified Resident 2020 - 2021

                                                9/28/2021

                                                Maintenance is not responsive. I have had equipment due to an ongoing water leak in my apartment for over a week. They have not communicated well with what the problem is and what the resolution will be. The equipment has been running… See More >
                                                  Manager

                                                  9/30/2021

                                                  Riverstone at Owings Mills
                                                  Thank you for taking the time to voice your concerns. We apologize for any miscommunication. Please contact our office, as I would like to resolve your concerns as quickly as possible to your satisfaction. We appreciate you choosing to call Riverstone home and I look forward providing you with a better experience going forward. Nicole Solomon, Community Manager
                                                  Review Author Icon

                                                  Resident 501609

                                                  Verified Resident 2013 - 2021

                                                  9/22/2021

                                                  Its been full of leaks after leaks and no accountability. The trash around the dumpster is a rats paradise. The security gate are always broken and people are constantly spending through the parking lots. The noise from neighbors walking around is loud because the padding… See More >
                                                    Manager

                                                    9/30/2021

                                                    Riverstone at Owings Mills
                                                    We are very sorry to hear that your experience has been anything other than peaceful and convenient. Providing you with excellent service is our main goal, so we appreciate when our loyal residents let us know ways we can improve. If you'd like to share more details about your experience, we would value that. Please call us at your convenience at 443.394.3788. Nicole Solomon, Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Direct Access Garage with Remote
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: See We Love Your Pets page for details
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: See We Love Your Pets page for details
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 9' Ceilings
                                                    • ADA Accessible
                                                    • Air Conditioner
                                                    • Billiards Room with Kitchen
                                                    • Built-in Bookcases
                                                    • Business Center
                                                    • Car Care Center
                                                    • Clubhouse
                                                    • Computer Desk
                                                    • Fitness Center
                                                    • Gas Fireplaces
                                                    • Gated Access
                                                    • Granite Countertops
                                                    • Grilling Area
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Plant Shelving
                                                    • Pool
                                                    • Soaking Tubs
                                                    • Stainless Steel Appliances
                                                    • White Appliances
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Surround yourself with lush landscapes and relaxation in this tranquil and convenient Owings Mills community. Located just off I-795, Riverstone at Owings Mills Apartments is just minutes away from all of the shopping, dining, and entertainment venues that make this northwestern Baltimore County location the perfect new place to call home. (+more) Choosing a floor plan to suit your lifestyle is easy! Offering numerous one, two, and three-bedroom options with expansive layouts will ensure comfortable stress-free living. Your roomy apartment will provide an array of incredible amenities from the dramatic nine-foot high ceilings with crown and decorative molding to the designer kitchens with granite countertops. Enjoy our refreshing salt water pool and hot tub. We also boast a grilling area and onsite fitness center. As a Riverstone at Owings Mills resident you will enjoy Owings Mills and Baltimore s many restaurants, supermarkets, and retail shopping experiences. Grab breakfast, lunch or dinner at Eggspectation, or one of the many other restaurants located less than one mile from your new home. If you re looking to try out a new recipe, head over to Wegman s, Safeway, Giant, or Trader Joe's to pick up fresh ingredients. Northwest Regional Park and Hannah More Park, both within minutes from the community, offer a relaxing atmosphere to enjoy a stroll or picnic. McKeldin Area located just under 20 minutes away in Carroll County offers residents fishing, nature trails, and cool water rapids along the south branch of the park. Riverstone at Owings Mills Apartments, a pet-friendly community, offers true convenience and luxurious quality living. Please browse through the photo gallery and schedule an appointment for your personal tour. We are confident that you will want to make it your new home!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 362 number of votes by renters, Riverstone at Owings Mills is currently rated 3.7 out of 5 stars.
                                                    Riverstone at Owings Mills is rated 1.8/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Riverstone at Owings Mills is rated 1.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Riverstone at Owings Mills is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Riverstone at Owings Mills is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Riverstone at Owings Mills is rated 3.8/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Riverstone at Owings Mills is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Comments: See We Love Your Pets page for details
                                                    Cats Allowed
                                                    Comments: See We Love Your Pets page for details
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Riverstone at Owings Mills

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Riverstone at Owings Mills is a 692 - 1,419 sq. ft. apartment in Owings Mills in zip code 21117. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Randallstown, Owings Mill, Pikesville, Windsor Mill, and Reisterstown.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.