The Townes at Mill Run
#4,755 #10 #210

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The Townes at Mill Run

629 Wilbur Square,, Owings Mills, MD 21117
(332 Reviews & Surveys)
$2,028 - $2,739/mo
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Floor Plans & Pricing

2 Bedrooms

The Dogwood

2 Beds, 2 Baths | 1,283 sq. ft.

$2,125 - $2,128

3 Available Units

See Floor Plan Details

The Aspen

2 Beds, 2.5 Baths | 1,048 sq. ft.

$2,028

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Cypress

3 Beds, 2.5 Baths | 1,463 sq. ft.

$2,739

1 Available Unit

See Floor Plan Details

The Birch

3 Beds, 2.5 Baths | 1,682 - 1,710 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.7

Grounds

4.5

Safety

4.5

Office Staff

4.4

Maintenance

4.2

Neighborhood

4.8

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

7

Managerā€™s Review Engagement

A

Percentage of reviews responded to

85.71%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

17.86 days

View Community Timeline
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The Townes at Mill Run Reviews

(59)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1205976

Verified Resident ā€¢ 2023

12/7/2023

So far, not great. This has been one of the worst experiences. The date was changed from 12/1 to 12/5 on 11/30. Which in turn caused me and my family to be homeless and accrue thousands of dollars in hotel fees. We were expecting toā€¦Ā See More >
    Review Author Icon

    Resident 1198063

    Verified Resident ā€¢ 2023

    11/9/2023

    Very nice community and generally quiet but the walls are thin. Especially if you live below someone. You hear your neighbors TV, hear them flush their toilets etc. Maintenance takes forever to handle requests. They need to hire more maintenance staff or contract out becauseā€¦Ā See More >
      Manager

      11/14/2023

      The Townes at Mill Run
      Thank you for taking the time to share your feedback. We appreciate your perspective on what we offer as we strive to provide a 5-star experience for all our residents and your comments will help us improve. If you have any further suggestions or concerns, please feel free to reach out to us directly. -The Team at The Townes at Mill Run
      Review Author Icon

      Resident 1180707

      Verified Prospect ā€¢ Visited 2023

      9/14/2023

      Value was immediately noted in terms of more square feet rooms and overall area when compared to others. The community also felt more secluded and you could feel a sense of a warm community almost as soon as you drive through.

      Manager

      9/15/2023

      The Townes at Mill Run
      Thank you for taking the time to share your positive feedback about The Townes at Mill Run. We're delighted to hear that you found value in the spaciousness of our rooms and overall area. It's also wonderful to know that you felt a sense of warmth and community as soon as you entered our community. We appreciate your kind words and hope to continue providing you with an exceptional living experience. - The Team at The Townes at Mill Run
      Review Author Icon

      Resident 1177369

      Verified Resident ā€¢ 2023

      9/5/2023

      I love the community and the office staff is very professional Maya goes out of her way to explain everything to you and she is always ready to listen and resolve any concerns you may have.10 starsmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

        Manager

        9/7/2023

        The Townes at Mill Run
        Thank you for taking the time to leave us a review! We're thrilled to hear that you love our community and that our team, especially Maya, has provided you with excellent service. We appreciate your kind words and are always here to listen and address any concerns you may have. If you have any further feedback or questions, please don't hesitate to reach out! -The Team at The Townes at Mill Run
        Review Author Icon

        Resident 1173469

        Verified Prospect ā€¢ Visited 2023

        8/24/2023

        My experience was the best clean,friendly atmosphere, friendly faces,the tour was great I was ready to move soon ad I saw this community ??l really like the way they make sure the do background checks your car identification I know I'm going to beā€¦Ā See More >
          Manager

          8/25/2023

          The Townes at Mill Run
          Thank you so much for taking the time to share your positive experience at The Townes at Mill Run. We are thrilled to hear that you found our community clean, friendly, and safe. Our team works hard to ensure that all residents feel comfortable and secure in their new home. We appreciate your kind words and look forward to welcoming you to our community soon. -The Team at The Townes at Mill Run

          Updated Review

          Review Author Icon

          Resident 1135219

          Verified Resident ā€¢ 2023

          8/14/2023

          I like my unit and the front office and maintenance staff. What I have an issue with is neighbors not cleaning up behind their pets. Along with people not properly disposing of garbage and lack of regard.

            Manager

            8/15/2023

            The Townes at Mill Run
            Thank you for taking the time to leave us a review. We appreciate your kind words about our unit and our front office and maintenance staff. We will share your feedback with the appropriate teams to address these issues. We strive to create a clean and pleasant living environment for all of our residents and will take steps to ensure that this is being upheld. Thank you for bringing this to our attention! -The Team at The Townes at Mill Run

            Updated Review

            Review Author Icon

            Resident 1045411

            Verified Resident ā€¢ 2021 - 2023

            7/13/2023

            This is an exceptional community. Maintenance is very responsive and the community is kept clean and neat. It has been a pleasure living in the community. It is very convenient and near everything you can think of.

              Manager

              7/17/2023

              The Townes at Mill Run
              We're glad to hear that you've had a pleasure living here, and we hope that our convenient location continues to meet your needs. Thank you again for your positive feedback! - The Team at The Townes at Mill Run
              Review Author Icon

              Resident 1048312

              Verified Prospect ā€¢ Visited 2023

              3/23/2023

              The best tour I have ever been on in terms of apartments and townhomes. I wanted to move in ASAP. I'm looking forward to applying for one of their town homes in the upcoming months. I highly recommend!

                Manager

                3/24/2023

                The Townes at Mill Run
                Please feel free to reach out to our team if you have any questions or need further assistance during the application process. We're always here to help and ensure that your experience with The Townes at Mill Run continues to be a great one. - The Team at The Townes at Mill Run
                Review Author Icon

                Resident 727894

                Verified Prospect ā€¢ Visited 2023

                3/2/2023

                Very welcoming and quite look forward to moving here. My experience was awesome. Located to lots of stores for convenience and easy access and centrally located. Love the 2 car garage and washing area space close to entrance.

                  Manager

                  3/3/2023

                  The Townes at Mill Run
                  Thank you for your positive review! We are glad that you are looking forward to moving to The Townes at Mill Run. We appreciate your enthusiasm for the two-car garage and washing area. We're happy that you find our location convenient and easy to access. Thank you again for your review! - The Team at The Townes at Mill Run
                  Review Author Icon

                  Resident 1109128

                  Verified Prospect ā€¢ Visited 2023

                  2/5/2023

                  I arrived about 30 mins early and myiah was kind enough to let me tour early. She showed me the facilities in the main office (gym, computers, event space) and the cypress unit. I was really impressed with the high ceilings, the private balcony andā€¦Ā See More >
                    Manager

                    2/9/2023

                    The Townes at Mill Run
                    Thank you very much for your review and for visiting our community! We appreciate your kind words and are so glad that you were impressed with our unit features. We strive to provide everyone that walks through our doors with the best experience possible. -The Townes at Mill Run
                    Review Author Icon

                    Resident 1086908

                    Verified Resident ā€¢ 2022

                    11/19/2022

                    While my wife and I have not made a final decision on location YET, The Townes at Mill Run is definitely taking the lead of all communities we've toured so far. It is a beautiful, quiet, and friendly community, and our tour agentā€¦Ā See More >
                      Manager

                      11/28/2022

                      The Townes at Mill Run
                      Thank you for your kind words and the 5 Stars! We hope you choose to make The Townes at Mill Run home.--Michele B., Property Manager

                      Updated Review

                      Review Author Icon

                      Resident 840367

                      Verified Resident ā€¢ 2016 - 2022

                      11/3/2022

                      No comments xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                        Manager

                        11/10/2022

                        The Townes at Mill Run
                        At The Townes at Mill Run, we want our residents to feel valued and welcome. It appears we may have fallen short of our goal here. I would like the opportunity to discuss your concerns in detail. Please contact me in the office at your earliest convenience.--Michele B., Sr. Property Manager

                        Updated Review

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                        Resident 890169

                        Verified Resident ā€¢ 2014 - 2022

                        9/15/2022

                        The community is slowly on the decline unfortunately. It's in a great area, but the value of the property is being driven down by numerous factors such as upkeep, adherence and enforcement of property rules outlined in the lease.

                          Manager

                          9/22/2022

                          The Townes at Mill Run
                          Thank you for this feedback. I would like to discuss the specifics of your concerns so we may address them. Please contact me in the office at your earliest convenience.--Michele B., Property Manager

                          Updated Review

                          Review Author Icon

                          Resident 841086

                          Verified Resident ā€¢ 2022

                          9/15/2022

                          I love living at The Townes at Mill Run. I've been here for two years and the grounds are always immaculate. Not only is it lovely but quiet as well. I have easy access to my apartment and the garage. I'm close to the storesā€¦Ā See More >
                            Manager

                            9/22/2022

                            The Townes at Mill Run
                            Wow! Thanks for this 5 star review and, thanks for choosing to make The Townes at Mill Run home for more than 2 years!--Michele B., Sr. Property Manager
                            Review Author Icon

                            Resident 1049846

                            Verified Resident ā€¢ 2018 - 2022

                            7/30/2022

                            This property was once a great place to live. The Previous owners gave 5 star service. Since new management have came along there has been a major decline in the property. Hopefully things will get better.

                              Manager

                              8/15/2022

                              The Townes at Mill Run
                              Thank you for taking the time to post this review. I would like to discuss your concerns in detail. Please contact me in the office at your earliest convenience.--Michele B., Property Manager
                              Review Author Icon

                              Resident 1042772

                              Verified Resident ā€¢ 2020 - 2022

                              7/7/2022

                              I like living here pretty quiet for the most part. This have nothing to do with the staff that works for this facility mainly Neighbors they do not clean up their dog's poop so annoying. If you can get past that it will be aā€¦Ā See More >
                                Manager

                                7/28/2022

                                The Townes at Mill Run
                                Thank you for taking the time to post this. We are glad that you are pleased with your home. We will reiterate our clean up policy to the community.--Michele B., Sr. Property Manager

                                Updated Review

                                Review Author Icon

                                Resident 800881

                                Verified Resident ā€¢ 2020 - 2022

                                5/5/2022

                                Very nice community and the landscape is well kept. As far as the noise level it sucks the cars drive thru as if they are on a race track. If it's not the loud cars with the big mufflers and dirt bikes it's the loudā€¦Ā See More >
                                  Manager

                                  5/9/2022

                                  The Townes at Mill Run
                                  We take all reviews seriously and want our residents to feel valued and welcome. We apologize for any inconvenience and frustration you have experienced due to the traffic. If you have any other concerns regarding your home, please feel free to contact me in the office at your earliest convenience.--Michele B., Sr. Property Manager
                                  Review Author Icon

                                  Resident 1003949

                                  Verified Resident ā€¢ 2020 - 2022

                                  3/5/2022

                                  Great environment quiet and nice to raise kids good staffs and nice service I enjoy the environment and schools are easy assess kids like it over there too nice staffs they respond immediately everything is good

                                    Manager

                                    3/7/2022

                                    The Townes at Mill Run
                                    Thanks for this 5 star review! We are happy the hear that you are enjoying your home, the neighborhood and our service!--Michele B., Sr. Property Manager
                                    Review Author Icon

                                    Resident 990289

                                    Verified Resident ā€¢ 2017 - 2022

                                    1/26/2022

                                    When I first moved in the community everything was fantastic the property was also under a different management throughout the last past couple of years things have really changed in a bad way community is nothing like 4yrs ago

                                      Manager

                                      1/28/2022

                                      The Townes at Mill Run
                                      Thank you for taking the time to post this review. We take all reviews seriously and want every resident to feel welcome and valued. I would like to discuss your concerns in person. Please contact me in the office at your earliest convenience.--Michele B., Property Manager
                                      Review Author Icon

                                      Resident 983191

                                      Verified Resident ā€¢ 2021

                                      12/21/2021

                                      The apartment and community are very clean and quiet. Just moved in, so not a lot of experience here yet. Would recommend to anyone looking for a place to live. The rent I think is a bit high, but hopefully, it willā€¦Ā See More >
                                        Manager

                                        1/12/2022

                                        The Townes at Mill Run
                                        Thank you for the 5 star review!--Michele B., Sr. Property Manager

                                        Updated Review

                                        Review Author Icon

                                        Resident 748311

                                        Verified Resident ā€¢ 2018 - 2021

                                        11/30/2021

                                        Very nice calm quiet community. There seems to be very little crime in the area and everyone seems to keep to themselves. However the trash areas could use a little more attending to. Due to the fact that there is a lot of bulk garbageā€¦Ā See More >
                                          Manager

                                          12/7/2021

                                          The Townes at Mill Run
                                          Thank you for this review. If you would like to discuss your concerns in detail, please contact me in the office at your convenience.--Michele B., Sr. Property Manager
                                          Review Author Icon

                                          Resident 946639

                                          Verified Resident ā€¢ 2021

                                          9/3/2021

                                          So far the experience has been sub par. The effort that it took to tour a unit or get correct information was frustrating. The phone is rarely answered and when you come to the leasing office the lobby door is always locked. Several times Iā€¦Ā See More >
                                            Manager

                                            9/16/2021

                                            The Townes at Mill Run
                                            We apologize for any inconvenience and frustration you have experienced. I would like to discuss this matter with you further. Please contact me in the office at your earliest convenience.--Michele B., Sr. Property Manager

                                            Updated Review

                                            Review Author Icon

                                            Resident 912428

                                            Verified Resident ā€¢ 2021

                                            7/15/2021

                                            The staff, maintenance and the community is great. I have no complaints. Very, very quiet. I would definitely recommend this community to friends and family. I have only been here for a couple of months and its been very enjoyable.

                                              Manager

                                              7/23/2021

                                              The Townes at Mill Run
                                              Thank you for the review. We are happy that you are enjoying the Townes at Mill Run experience!ā€”Michele B., Sr., Property Manager
                                              Review Author Icon

                                              Resident 164557

                                              Verified Resident ā€¢ 2020 - 2021

                                              7/10/2021

                                              Excellent community with a very lovely living space. The layouts are very unique and pose a lot of fun for making the space your own. The community is quiet and courteous. The only negative are the dumpsters, which are a bit disheveled.

                                                Manager

                                                7/22/2021

                                                The Townes at Mill Run
                                                Thank you for your response. We apologize for any inconveniences you may have faced. If you have any questions, please contact me at the leasing office. -Michele B., Property Manager

                                                Updated Review

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                                                Resident 781439

                                                Verified Resident ā€¢ 2019 - 2021

                                                6/19/2021

                                                Beautiful community. Great place to raise a family. Very clean community, close to shopping areas. Great schools all around. Very diverse and welcoming community. Close to 795 which allows you to get to the Greater Baltimore areas in a reasonable time frame.

                                                  Manager

                                                  7/22/2021

                                                  The Townes at Mill Run
                                                  We appreciate your review and we are so pleased to hear that you are enjoying the Townes at Mill Run community. If you have any questions or concerns, please feel free to contact me at the leasing office.- Michele B., Property Manager

                                                  Features & Amenities

                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $500 ~ 750. Rent: $35. Restrictions: 2 Pet Limit. Pet Limit: 2. Comments:
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $500 ~ 750. Rent: $35. Restrictions: 2 Pet Limit.. Pet Limit: 2. Comments:
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Clubhouse
                                                  • Fitness Center
                                                  • On-Site Maintenance
                                                  • Playground
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                                                  Leasing

                                                  The Townes at Mill Run is a new luxury townhome community with an incredibly convenient location. Close proximity to I-795, I-695 and the Owings Mills Metro Station makes commuting and traveling into the city easy, while the community's secluded location among several sprawling parks provides a naturally beautiful and tranquil atmosphere. Nearby retail establishments provide abundant opportunities for shopping, dining and entertainment close to home. Each of our brand new townhomes offers an abundance of intelligently configured space, inviting comfort and upscale, contemporary style. Choose from a variety of two- or three-bedroom floor plans and enjoy high-end features such as integral garages, 9-foot ceilings, granite countertops and steel finish appliances. The community's extraordinary amenities include a stunning clubhouse with entertainment kitchen, game room with billiards table, pergola for optimal outdoor celebrations, fitness center, tot lot and much more.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 10:00 AM - 05:00 PM
                                                  • Monday - Friday: 08:30 AM - 05:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Paradise Management

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 332 number of votes by renters, The Townes at Mill Run is currently rated 3.9 out of 5 stars.
                                                  The Townes at Mill Run is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  The Townes at Mill Run is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  The Townes at Mill Run is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  The Townes at Mill Run is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  The Townes at Mill Run is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  The Townes at Mill Run is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 85.7143% of their community reviews in the past year.
                                                  Managers have replied within 17.86 days to their community reviews in the past year.
                                                  Paradise Management
                                                  Cats Allowed
                                                  Fee: $500 ~ 750
                                                  Rent: $35
                                                  Restrictions: 2 Pet Limit
                                                  Pet Limit: 2
                                                  Comments:
                                                  Dogs Allowed
                                                  Fee: $500 ~ 750
                                                  Rent: $35
                                                  Restrictions: 2 Pet Limit.
                                                  Pet Limit: 2
                                                  Comments:
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths
                                                  3 Beds, 2.5 Baths

                                                  Contact Property

                                                  The Townes at Mill Run

                                                  March 2024

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                                                  The Townes at Mill Run is a 1,048 - 1,710 sq. ft. apartment in Owings Mills in zip code 21117. This community has a 2 - 3 Beds, 2 - 2.5 Baths, and is for rent for $2,028 - $2,739. Nearby cities include Owings Mill, Randallstown, Reisterstown, Pikesville, and Windsor Mill.

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