Brookhaven Estates
8601 Gray Fox Road, Randallstown, MD 21133
888-299-6029  WEBSITE save favorite
AVERAGE RATING
recommended by:
31%

overall rating:
2.0
3.1
3.1 Parking:
2.0
2.02 Maintenance:
2.1
2.12 Construction:
2.2
2.23 Noise:
1.9
1.9 Grounds:
2.3
2.3 Safety:
2.2
2.25 Office Staff:
< | >

Brookhaven is HORRIBLE

From: happytobemovin08
Date posted: 4/28/2008
Years at this apartment: 2007 - 2008
User Response is available. 1 response
 
I moved to brookhaven last year and i must say it didnt take long for me to find out that thay are not what they seem to be. There is nothing great about brookhaven and I can't wait to move. They have a horrible pest problem because they allow dirty people to live here. Which makes it hard for us clean people. I have had birds in my walls and exterminators at my house one to many times only to tell me its nothing they can do "management needs to replace these old windows". I have had everything in my apt. from horse flies to pregnant mice to wasp and some beetle looking bugs that are huge and not to mention roaches. WHICH i have NEVER had. I do everyting to keep my apt clean but it don't keep the pest away becuase brookhaven don't stay on top of things. Maintenence come when they feel like it. I called them last Monday its been a week they still havent showed up. The manager Aaron is a nice guy but he needs to crack down and become more strict. If you ask me the best thing about brookhaven is Malia in the leasing office who process the rent. She tries really hard to make sure everything is everything and that everybody is happy she does more than her share i must say, but she can't do it by herself.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
3 of 5
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User Responses

From: Anonymous Date: 05/30/2008
Sorry, about all your issues @ Brookhaven. But since you left they have new owner, and the property is becoming they way it should be. I can say if I have a problem they will come as sooner possible in 24 hour my stuff are fix, the maintenance staff is great I can say they try very hard to make you happy. They do have a great staff specially Ms Malia she is great and a very Godly Lady as well Miss Ella.. Well Im happy living a brookhaven.. To bad you fell that way, but if you wanted to live in a pleace where you will have no problem buy a home then.. But every place anyone move to they will be problems...
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