Fenestra at Rockville Town Square
24 Maryland Avenue,
Rockville,
MD
20850
301-279-0999 save favorite
301-279-0999 save favorite
AVERAGE RATING
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Fenestra
From: -Anonymous-Date posted: 1/30/2009
Years at this apartment: 2009 - 2009
The place is beautiful and located in a great area. The management is rude especially ---------------! She is very unprofessional and overall a sad person. The old maintenance guy sits in the parking lot and smokes with his painting buddies all the time and nobody says anything to him. (And you wonder why nothing ever gets fixed.) Your messages are never returned and Anthony who one could hardly understand is also rude and mean when you ask him to please repeat himself. How can a company that receives awards and merits have such people running the office' Where have these people received training on customer service' If your boss (---------------) is rude, nasty and unprofessional, then you will also think its ok to treat people the same way.
How can all this complaining go unheard' Maybe someone from corporate office should call and act as a tenant, so they can see we are not lying about the treatment and un-professionalism that goes on in that office. The office should be replaced with good, caring, hardworking people or send them to a customer service class and teach them how to deal with people.
One day they will speak rudely to the wrong person.
P.S. Stop smoking and start working maybe things would be done sooner!!!
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