I currently live in a two bedroom plus den apartment. We moved in to a brand new apartment and have had few problems so far. The apartment is big and bright and we really liked the fact that since it was new, there were no weird stains or odors left from old tenets. Issues, are discussed below:

Bathtub
The bathtub is a little creaky, but it is a huge soaking tub. I personally like having double the space I am used to and you get used to the noise.

Appliances:
As for the people who complained about the cardboard in the bottom "drawer" of the ovens, that is their fault. That area is the broiler and will get very hot. It is a BRAND new appliance and if you are too stupid to remove the paper, the apartment complex should not be faulted.

The dishwasher and Washer/Dryer are admittedly weak, but you wont find any better in an apartment. They are both new and work properly.

The microwave and stove work great.

Air Conditioning
Upon move-in in July, our AC did not work. I told the maintenance people immediately and they were back the next day to diagnose the problem and a few days later to fix it when the part came in. It should have worked upon move-in, but I was satisfied with the service I got from maintenance. It is a new apartment and there are some problems to be expected. The only other problem I have with the AC is that it is slightly underpowered. Our apartment is very big and the AC has some trouble cooling my room sufficiently. As long as I leave my bedroom door open, it is acceptable.

Gym:
The on-site gym is small, but it is an apartment complex not a health club. They could use another elliptical machine, but the equipment is not outdated and works well.

Locking of Doors:
For the first month, the lock on the outside main apartment door did not work at all. This was particularly troublesome since we chose this apartment for its added security. Each time we told the management, they said it was being fixed. When it was fixed, our security fobs would not work. As soon as they said they fixed the fobs, the door would break again. I think the problem here is the management not knowing how to work the system. It has been repaired since and has worked properly for many months.

Dogs:
I have never seen any dog waste on the property. The problem here is the number of HUGE dogs on the property. The accepted weight is upwards of 70 pounds and many dogs look bigger than that. Management doesn?t seem to care that this is going on and a dog was even killed by another dog on property. If you are afraid of dogs, you might not want to live here.

Parking:
There is always ample parking. I think most people just complain that they aren?t getting a spot right in front of their apartment door.

Office Staff:
I agree that they are completely useless. They have lost our rent checks, miscalculated totals too many times to remember, and tried to bully us into paying fees we didn?t need to pay. They accept packages on your behalf and never tell you that they have arrived so you can go weeks without knowing you have a package. My advice is to get receipts and don?t trust them. That said, I have NEVER lived in an apartment complex with a competent office staff. These guys are no worse than any other complex I've heard of.

Overall,
The apartment is at a great location and I've always felt safe. Yes there are problems with the apartment, but they would be much worse at an older place. The office staff maybe be problematic, but read the reviews of other apartments - everyone has that complaint. This is an apartment. It?s not going to be perfect, but comparatively its pretty good.

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