I have lived here since April 2002; up until November of last year I absolutely loved it here. The location, the apartments, and the management were great!! I believe it used to be the best apartments in the area, now I would suggest Chase Ridge or Sheffield Forest apartments homes over Aston Woods because it is going downhill FAST due to the new property manager. She lacks professionalism and most important in her business- CUSTOMER SERVICE SKILLS!!! The staff is ever-changing and they back stab each other saying they gave the message to the other person. It changes so much that you can?t keep up with them. The person who was suppose to renew my lease for me- quit!!! I have made several attempts to renew AND upgrade with no success. The property manager keeps telling me she?s waiting on her boss to get a new policy in place. Until then I can?t upgrade. Return calls and maintenance are not a priority around here. They also show you an exercise room as a benefit but, I hope you don?t plan on using it b/c it?s NEVER OPEN!! The only good thing about here is the neighbors and that?s beginning to change too. Everyone is leaving to go to the surrounding area apartments b/c of the lack of commitment to the tenants here. For military personnel, don?t get suckered in by the discount. The grief is not worth. My BAH could be well spent somewhere else. Hate to put it like this- but look somewhere else- you won?t be happy here.

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