#3,342 #5 #161

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Cole Spring Plaza

1001 Spring Street, Silver Spring, MD 20910
(2639 Reviews & Surveys)
$1,530 - $2,570/mo
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Move-In Specials

Limited Availability. Apply today!

Floor Plans & Pricing

Studio

STUDIO

Studio, 1 Bath | 540 sq. ft.

$1,530 - $1,555

5 Available Units

See Floor Plan Details

1 Bedroom

1 BDRM

1 Bed, 1 Bath | 820 - 1,048 sq. ft.

$1,799 - $2,015

5 Available Units

See Floor Plan Details

2 Bedrooms

2 BDRM

2 Beds, 2 Baths | 1,348 - 1,564 sq. ft.

$2,540 - $2,570

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.6

Safety

4.3

Office Staff

4.8

Maintenance

4.9

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

24

Manager’s Review Engagement

A-

Percentage of reviews responded to

83.33%

Manager’s Review Reply Time

B

Average time to respond to reviews

21.58 days

View Community Timeline
View Community Timeline

Cole Spring Plaza Reviews

(349)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1232777

Verified Resident 2024

3/7/2024

As a new tenant, I am still developing an overall opinion about the community. However, I will say that the overall aesthetic of the lobby and front desk area and communal spaces nice. There is, however a leak in my apartment hallway that is a… See More >
    Manager

    3/11/2024

    Cole Spring Plaza
    We appreciate your feedback. We take pride in the appearance of our communal spaces and it's great to know you find them appealing. Your comment about the leak in your apartment hallway has been noted. Maintaining our property and providing a comfortable living experience for our residents is our utmost priority. Should you have any other concerns, feel free to reach out to us at www.ross-companies.com/contactus. Thanks for choosing Cole Spring Plaza as your home!
    Review Author Icon

    Resident 1226004

    Verified Resident 2021 - 2024

    2/12/2024

    It is a decent place for the price. Do not expect a luxury apartment, but the conditions are good. Parking is limited, but the front desk staff are great. I have not had any terrible experiences in this apartment, which is more than I can… See More >
      Manager

      2/13/2024

      Cole Spring Plaza
      Thank you for your review. We're glad to hear that you find Cole Spring Plaza to be a good value and that our staff has made a positive impression on you. We always strive to provide our residents with a comfortable living experience. We appreciate your feedback about the parking situation, and we continuously look for ways to improve our community. If you have any further comments or suggestions, please feel free to contact us at www.ross-companies.com/contactus.
      Review Author Icon

      Resident 1221053

      Verified Resident 2023 - 2024

      1/28/2024

      I have had an overall very positive experience at Cole Spring Plaza. The office and front desk staff are very kind and accommodating and the maintenance staff are very helpful and arrive in a timely manner. The studio I live in is a good size… See More >
        Manager

        1/29/2024

        Cole Spring Plaza
        Thank you for your positive feedback, we appreciate you taking the time to share your experience at Cole Spring Plaza! We're pleased to know that you find our team accommodating and our maintenance staff prompt. It's also great to hear that you're satisfied with the size and price of your studio. We're looking forward to having you as a resident for many more years to come. If you have any other feedback, please don't hesitate to reach out to us at www.ross-companies.com/contactus.

        Updated Review

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        Resident 979469

        Verified Resident 2020 - 2023

        12/5/2023

        I have lived in this community for over 25 years. During that time the neighborhood has changed, largely for the better, and I feel comfortable and secure in my apartment. This is a well maintained building with a caring and responsive staff at all levels.I… See More >

          Updated Review

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          Resident 225609

          Verified Resident 1999 - 2023

          11/26/2023

          Location is extremely accessible as well practically for senior citizens. The office staff is quite professional and courteous to the residents.The metro syyis walking distance from Colespring Plaza community. The shopping and restaurants is well within our community to walk.

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            Resident 1202558

            Verified Resident 2023

            11/26/2023

            I have been here a little over 9 months and it's been a good place to live. The staff is very nice and friendly. This is an older building so there are issues that I don't like such as a dingy looking hallway carpet. In… See More >

              Updated Review

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              Resident 219701

              Verified Resident 2013 - 2023

              11/24/2023

              Cole Spring Plaza is a quiet, secure, well-maintained apartment community. It's conveniently located just a few blocks from the heart of downtown Silver Spring, and a short walk to the Silver Spring Metro. I recommend it strongly!

                Updated Review

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                Resident 252188

                Verified Resident 2015 - 2023

                11/5/2023

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                  Manager

                  11/6/2023

                  Cole Spring Plaza
                  Thank you for taking the time to leave such a great review! Your happiness and satisfaction are very important to us. Please don't hesitate to reach out to us at www.ross-companies.com/contactus if you need anything or have further concerns.

                  Updated Review

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                  Resident 212882

                  Verified Resident 2010 - 2023

                  10/17/2023

                  Great!!! I would recommend to anyone...great front staff and maintenance help. I been here for many years and the excellence is consistently Sumintra is the best property manager alive...she always exceeds what she has to do to keep residents happy!!

                    Manager

                    10/18/2023

                    Cole Spring Plaza
                    Thank you for your review! We're thrilled to hear that you would recommend Cole Spring Plaza to others. Our team, including Sumintra, works hard to ensure our residents are happy and your acknowledgment of that is greatly appreciated. We're glad that you've been with us for many years and continue to enjoy the level of service we provide. Thanks again for your kind words!

                    Updated Review

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                    Resident 1155606

                    Verified Resident 2023

                    10/1/2023

                    Apartment is Hugh, appliances are great, building is well keep and quiet and staff is recommend this building to everyone looking for an apartment.Location is great.Love my view of the courtyard.

                      Manager

                      10/3/2023

                      Cole Spring Plaza
                      Hello, thank you for sharing your feedback about Cole Spring Plaza. We're pleased to learn that you're enjoying the spaciousness of your apartment, our well-maintained building, and our team's service. It's also great to hear that you're enjoying the location and your courtyard view. We appreciate your recommendation and are thrilled to have you as part of our community.

                      Updated Review

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                      Resident 40327

                      Verified Resident 1999 - 2023

                      9/17/2023

                      Very quiet. Building has not issues with tenants creating disturbances. Common areas are maintained daily and are ket very clean. Common areas are very appealing. Apartment is located close to Metro Rail and local services. Many restaurants nearby. Fitness… See More >
                        Manager

                        9/18/2023

                        Cole Spring Plaza
                        Thank you for taking the time to leave a review for Cole Spring Plaza! We're delighted to hear that you find our community quiet and well-maintained, and that our common areas and fitness center meet your needs. We're happy that our premium location and community amenities suit your needs. We take pride in providing exceptional service and creating a comfortable living environment for our residents, and we're thrilled to hear that our staff has made you feel at home. Thank you for choosing Cole Spring Plaza as your home!

                        Updated Review

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                        Resident 896198

                        Verified Resident 2021 - 2023

                        9/17/2023

                        Very nice community,1001 building it's nice and convenient for everything shopping,walking nice and relaxing I'm happy for that's experience so l Recommend to anyone to Rent Apartment in this neighborhood. Thanks again for your property and professionally ??

                          Manager

                          9/18/2023

                          Cole Spring Plaza
                          Thank you for taking the time to leave a positive review for Cole Spring Plaza. We are thrilled to hear that you find our community nice and convenient, and that you are happy with your experience here. We strive to provide a comfortable living environment and exceptional service to all of our residents. Thank you for recommending our community to others and for choosing Cole Spring Plaza as your home!
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                          Resident 1181409

                          Verified Resident 2023

                          9/17/2023

                          I have only been at this community for about a month, but so far it has been a great experience! Management is quick to fix problems, the facilities are nice, and it's a fantastic location. No complaints yet!

                            Manager

                            9/18/2023

                            Cole Spring Plaza
                            Thank you for taking the time to leave a positive review for Cole Spring Plaza! We're thrilled to hear that your experience with us has been great so far and that our management team has been quick to address any issues that have arisen. We take pride in providing top-notch facilities and a great location for our residents. Thank you for choosing Cole Spring Plaza as your home!

                            Updated Review

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                            Resident 1074578

                            Verified Resident 2021 - 2023

                            7/19/2023

                            it has been great thus far. I have a great relationship with the front desk workers, and the maintenance staff is always so friendly. I truly have enjoyed being apart of this apartment community. neighbors are friendly as well

                              Manager

                              7/20/2023

                              Cole Spring Plaza
                              Thank you for taking the time to share your positive experience at Cole Spring Plaza! We're thrilled to hear that you have a great relationship with our front desk and maintenance teams, and that you've enjoyed being a part of our community. We're glad to hear that your neighbors are friendly as well. Please do not hesitate to reach out to us at www.ross-companies.com/contactus if you need anything in the future. Thanks again for your review!
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                              Resident 1160873

                              Verified Resident 2023

                              7/18/2023

                              Overall the space is just ok. The front desk is incredibly helpful and sweet but management won't do much about noise complaints, so if you happen to have noisy neighbors you will most likely just have to deal with it. The amenities don't really exist.… See More >
                                Manager

                                7/19/2023

                                Cole Spring Plaza
                                Thank you for sharing your feedback with us. We're glad to hear that our front desk staff has been helpful and sweet. We're sorry to hear that you've experienced issues with noise and amenities. Our team takes noise complaints seriously and we encourage residents to reach out to the front desk for assistance. As for our amenities, we apologize if they did not meet your expectations. We will certainly take your feedback into consideration as we continue to evaluate and improve our offerings. Thank you again for your review.

                                Updated Review

                                Review Author Icon

                                Resident 758229

                                Verified Resident 1999 - 2023

                                7/11/2023

                                This is a well run, friendly community. I have confidence in all of the staff and we have an excellent manager. We are in a great location with access to all of the necessities - multiple grocery stores, pharmacies and wonderful community activities… See More >
                                  Manager

                                  7/12/2023

                                  Cole Spring Plaza
                                  Thank you for taking the time to leave a positive review! We're thrilled to hear that you're enjoying your living experience at Cole Spring Plaza. Our team takes pride in delivering exceptional customer service, and it's great to know that you have confidence in our staff and management. We're glad that our location has been convenient and that you're enjoying the community activities nearby. Thanks again for your review!

                                  Updated Review

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                                  Resident 1140896

                                  Verified Resident 2020 - 2023

                                  6/25/2023

                                  Wonderfully comfortable place to live. The building is clean and efficiently managed. The staff is courteous and professional. Neighbors are friendly & considerate. Apartments are spacious and attractive.

                                    Manager

                                    6/27/2023

                                    Cole Spring Plaza
                                    Thank you so much! Cole Spring Plaza is so appreciative you took the time to leave us such a positive review! We look forward to your future experiences and your continued loyalty!

                                    Updated Review

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                                    Resident 1008303

                                    Verified Resident 2022 - 2023

                                    6/25/2023

                                    It's normally very quiet. It's normally very clean. The staff are great. I have great neighbors. The only issues I've had are: 1) some of my more distant neighbors are not keeping their places clean, and I've noticed insect pests coming in from the vents… See More >
                                      Manager

                                      6/27/2023

                                      Cole Spring Plaza
                                      On behalf of the team, we are so happy that you are enjoying your experience with us! Thank you for your feedback as we are constantly striving to improve.
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                                      Resident 1148401

                                      Verified Resident 2023

                                      6/8/2023

                                      The team is awesome, they are all very attentive. They treat us like family, they are always greeting us and looking out for my grandchildren. They are very knowledgeable of the area and are always posting of upcoming events. You can see that the entire… See More >
                                        Manager

                                        6/12/2023

                                        Cole Spring Plaza
                                        On behalf of the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Cole Spring Plaza!

                                        Updated Review

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                                        Resident 158476

                                        Verified Resident 2003 - 2023

                                        6/8/2023

                                        This is an extremely well-managed building; I've enjoyed living here for years. The staff is excellent and very responsive to residents. The apartments are huge and most utilities are included (except for water). I couldn't be happier here.

                                          Manager

                                          6/13/2023

                                          Cole Spring Plaza
                                          On behalf of the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Cole Spring Plaza.
                                          Review Author Icon

                                          Resident 1147580

                                          Verified Resident 2016 - 2023

                                          6/6/2023

                                          Great office and maintenance staff. They're very responsive. Very well kept for an older building, with relevant upgrades of finishes. The building is located in a great area. Residents are friendly. Great bang for your buck, as utilities are included and the square footages… See More >
                                            Manager

                                            6/13/2023

                                            Cole Spring Plaza
                                            Thank you so much! Cole Spring Plaza is so appreciative you took the time to leave us such a positive review! We look forward to your future experiences and your continued loyalty!
                                            Review Author Icon

                                            Resident 1132106

                                            Verified Resident 2021 - 2023

                                            4/17/2023

                                            It is not as expensive as the other apartments I'm downtown silver spring. It may not be as fancy but does not have the issues I read about in other apartment reviews. There are no rodent issues and there is a 24 hr… See More >
                                              Manager

                                              4/17/2023

                                              Cole Spring Plaza
                                              Thanks for your 5-star review! We're happy to hear you're having a positive and comfortable living experience at Cole Spring Plaza. If there's anything our team can do to increase your comfort, please let us know. Thanks!

                                              Updated Review

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                                              Resident 327726

                                              Verified Resident 2011 - 2023

                                              4/6/2023

                                              I moved into this apartment and sincerely hope never to have to move again. This is HOME! The management and maintenance people do everything they are able to acccommodate me. I have never had to wait regarding any issues.

                                                Manager

                                                4/6/2023

                                                Cole Spring Plaza
                                                Welcome to Cole Spring Plaza! We're absolutely thrilled to have you as part of our community and are honored to know you're happy with your decision to live with us. It's important to us that our residents feel like home and we're glad we met that mark. Please let us know if there's anything else we can do to help you settle in. Thank you and we look forward to your future experiences!

                                                Updated Review

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                                                Resident 457657

                                                Verified Resident 2005 - 2023

                                                4/2/2023

                                                Overall comfortable and convenient to shopping, great restaurants and entertainment in downtown Silver Spring. Wonderful neighbors and an excellent office and maintenance staff . The negatives would be no washer /dryers in units.

                                                  Manager

                                                  4/3/2023

                                                  Cole Spring Plaza
                                                  Glad to hear you're enjoying a comfortable living experience with us! Our convenient location in Downtown Silver Spring is truly a gem and we're glad you're loving it! Thanks for your positive feedback and we look forward to many more fun experiences at Cole Spring Plaza!
                                                  Review Author Icon

                                                  Resident 732816

                                                  Verified Resident 2020 - 2023

                                                  3/26/2023

                                                  Cole Spring Plaza is a clean, quite and well maintained residential apartment building. It is close to shopping, dining and transportation hub in downtown Silver Spring. Its an older buildings, but, has spacious units that are well maintained.

                                                    Manager

                                                    3/27/2023

                                                    Cole Spring Plaza
                                                    We’re so pleased to hear you are enjoying your living experience at Cole Spring Plaza. It’s good to know our spacious homes and convenient location have been such a good fit and we're honored to know that you're so happy with your decision to live with us. Thanks again!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Garage
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Cats Allowed
                                                      Comments: $250 one time fee and $30 monthly fee. We accept cats only.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Additional Storage
                                                    • Business Center
                                                    • Convenient to Downtown Silver Spring and the Metro
                                                    • Courtyard
                                                    • Elevator
                                                    • Fitness Center
                                                    • Gas Range
                                                    • Gated Access
                                                    • High-Rise View
                                                    • Most Utilities Included
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Premium Parquet Hard Wood Floors Available
                                                    • Private Balcony/Patio
                                                    • Public Transportation
                                                    • Recreation Room
                                                    • Renovated Kitchen and Baths
                                                    • Renovated Kitchens
                                                    • Separate Informal Dining Area
                                                    • Spacious Closets and Additional Storage Closet
                                                    • Spacious Floor Plans
                                                    • Timeless Building
                                                    • View
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                                                    Leasing

                                                    Cole Spring Plaza offers timeless living with amazing walkability conveniences. Enter our expansive grand lobby and let our responsive team do all they can to make you feel at home. Beautifully landscaped grounds create a wonderful living environment, Cole Spring Plaza offers great amenities & services, including a 24 hour front desk, garage parking, a neighboring swimming pool, fitness center, and a beautiful relaxing courtyard. Fine dining, shopping, & entertainment are just a short walk. Commuters will also appreciate the easy bus and Silver Spring Metro access close by. Choose from a wide range of large floorplans for a residence that compliments and enhances your lifestyle. At Cole Spring Plaza, you'll find the carefree living you've earned and the timeless luxury you deserve.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    ROSS Management Services

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                                                    Communities
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                                                    Questions & Answers (3)

                                                    Anonymous
                                                    Asked on: 12/15/2017
                                                    Q: Is it customary that management here does not respond to resident emails? Or is Dana just that unprofessional that he chooses to ignore them?
                                                    Anonymous
                                                    Asked on: 12/15/2017
                                                    Q: Is it customary that management here does not respond to resident emails? Or is Dana just that unprofessional that he chooses to ignore them?
                                                    Anonymous
                                                    Asked on: 12/15/2017
                                                    Q: Is it customary that management here does not respond to resident emails? Or is Dana just that unprofessional that he chooses to ignore them?

                                                    Frequently Asked

                                                    Based on 2639 number of votes by renters, Cole Spring Plaza is currently rated 4.6 out of 5 stars.
                                                    Cole Spring Plaza is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Cole Spring Plaza is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Cole Spring Plaza is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Cole Spring Plaza is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Cole Spring Plaza is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cole Spring Plaza is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 83.3333% of their community reviews in the past year.
                                                    Managers have replied within 21.58 days to their community reviews in the past year.
                                                    ROSS Management Services
                                                    Cats Allowed
                                                    Comments: $250 one time fee and $30 monthly fee. We accept cats only.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    Limited Availability. Apply today!

                                                    Contact Property

                                                    Cole Spring Plaza

                                                    March 2024

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                                                    Cole Spring Plaza is a 540 - 1,564 sq. ft. apartment in Silver Spring in zip code 20910. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,530 - $2,570. Nearby cities include White Oak, Wheaton, Adelphi, Adelphia, and Langley Park.

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