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Colesville Towers

8811 Colesville Road, Silver Spring, MD 20910
(2332 Reviews & Surveys)
$1,435 - $2,665/mo
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Move-In Specials

Limited Availability. Apply today!

Floor Plans & Pricing

Studio

STUDIO

Studio, 1 Bath | 560 sq. ft.

$1,435 - $1,580

5 Available Units

See Floor Plan Details

1 Bedroom

1 BDRM

1 Bed, 1 Bath | 800 - 930 sq. ft.

$1,499 - $1,865

5 Available Units

See Floor Plan Details

2 Bedrooms

2 BDRM 2 BATH

2 Beds, 2 Baths | 1,188 sq. ft.

$1,985 - $2,080

3 Available Units

See Floor Plan Details

2 BDRM 1 BATH

2 Beds, 1 Bath | 1,162 sq. ft.

$2,095

See Floor Plan Details

3 Bedrooms

3 BDRM

3 Beds, 2 Baths | 1,340 sq. ft.

$2,665

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B+

Review Ratings

Noise

3.1

Grounds

2.7

Safety

2.8

Office Staff

3.0

Maintenance

3.3

Neighborhood

3.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

26

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.15%

Manager’s Review Reply Time

B+

Average time to respond to reviews

7.58 days

View Community Timeline
View Community Timeline

Colesville Towers Reviews

(284)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1235779

Verified Resident 2023 - 2024

3/17/2024

Poor experience Very infested apartments with mice. Very bad experience Very very bad experience Very very very very bad experiences I will nooooooot recommend this complex for no one. Very very bad experience.

Manager

3/18/2024

Colesville Towers
We're sorry to hear about your unsatisfactory experience. We prioritize our residents' comfort and we're concerned about your comments. We have procedures in place to tackle concerns regarding pests and we encourage you to reach out to us directly at (301) 585-5500 so we can strive to improve your experience at Colesville Towers.

Updated Review

Review Author Icon

Resident 469229

Verified Resident 2018 - 2024

3/4/2024

Lots of roaches and rodents. Overall great residents. Some are very transient. The staff are very supportive when there is an issue. The laundry room is large and building has improved maintenance so that machines are more reliable.

    Manager

    3/5/2024

    Colesville Towers
    Thank you for your feedback, we appreciate your comments about our supportive staff and improved maintenance. We understand your concerns about pests and want you to know that we have protocols in place to address these issues. We encourage you to reach out to our team directly at www.ross-companies.com/contactus so we can ensure your living experience at Colesville Towers is comfortable and enjoyable.
    Review Author Icon

    Resident 1215957

    Verified Resident 2019 - 2024

    1/10/2024

    It has been a ridiculous roller coaster. I went through hell during a pandemic because of flooding in my apartment. I spent 3 weeks in a hotel incurred a ridiculous amount of bills in debt because of it and the community act like nothing happened… See More >
      Manager

      1/11/2024

      Colesville Towers
      We're sorry to hear about the challenges you've faced at Colesville Towers. We understand that it's important for our residents to have a comfortable living environment, and we take your concerns seriously. We'd like to address your issues directly, so please reach out to us at www.ross-companies.com/contactus. Your feedback helps us improve, and we appreciate your patience as we work to make your living experience better.

      Updated Review

      Review Author Icon

      Resident 1039707

      Verified Resident 2021 - 2023

      12/6/2023

      Staff are friendly most work orders are performed promptly , the building in general is in good condition , ,carpets on 7th floor need cleaning , promptly or the be completely replaced… See More >
        Review Author Icon

        gparli2019@gmail.com

        Resident 2022 - 2023

        10/28/2023

        Cattle and inmates have more rights than do Colesville Towers tenants

        I wish zero stars was an option. We have been living here for a year and a half now, and it’s gotten progressively worse. Currently, it is 98 degrees in our apartment, which is on the top floor with south-facing windows, because the A/C for… See More >
          Manager

          10/30/2023

          Colesville Towers
          We regret to hear that you've had a negative experience at Colesville Towers. We strive to provide a comfortable and welcoming environment for all our residents and it's distressing to hear that this hasn't been your experience. We value your feedback as it helps us identify areas where we can improve. We encourage you to reach out to us at www.ross-companies.com/contactus so we can gain a better understanding of your concerns and work towards resolving them. We hope to have the chance to turn your experience around.

          Updated Review

          Review Author Icon

          Resident 1078458

          Verified Resident 2021 - 2023

          10/23/2023

          I have had no issues with my apartment since moving into my apt in 2021. Any maintenance problems I have encountered has been fixed quickly and efficiently. The staff are always eager to assist and knowledgeable

            Manager

            10/24/2023

            Colesville Towers
            We appreciate your positive feedback about your experience with us at Colesville Towers. It's great to know that our staff's efforts to provide quick and efficient service have made your stay comfortable. We look forward to continuing to meet your expectations. Please contact us at www.ross-companies.com/contactus with any concerns. Thank you for choosing us for your home!
            Review Author Icon

            Resident 1191908

            Verified Resident 2023

            10/22/2023

            Great, I like the fact that everything is accessible at walking distances . I like how fast and efficient the maintenance services I got and the front desk people are friendly and helpful too! I like how quite the neighborhood are

              Manager

              10/24/2023

              Colesville Towers
              Thank you for your positive review! We're thrilled to hear that you appreciate the convenient location and efficient services at Colesville Towers. It's also great to know that you find our front desk staff friendly and helpful. We're glad that you enjoy the quiet of our neighborhood. Thank you for choosing to make your home with us!
              Review Author Icon

              Resident 1190011

              Verified Resident 2023

              10/17/2023

              Pretty mediocre- people smoke in the building and there is a bug problem that either cannot or will not be solved. They also turned off the A/C early- with it off my apartment hit 80 degrees. It is a fair amount of space for the… See More >
                Manager

                10/18/2023

                Colesville Towers
                We regret to hear about the issues you've encountered at Colesville Towers. We strive to provide a comfortable living environment and apologize if we have not met that expectation. We are continuously working to improve our services based on resident feedback. Please feel free to contact us at www.ross-companies.com/contactus to discuss your concerns further. Thank you for sharing your experience.

                Updated Review

                Review Author Icon

                Resident 997705

                Verified Resident 2021 - 2023

                10/17/2023

                It is to finnd groceries resturants pharmacies All are like walking distanse and when good nebour hood to walk specialy when summer come ther is a lot of events you can go you will injoy,and i love my home all rooms are big and clean

                  Manager

                  10/18/2023

                  Colesville Towers
                  Thank you for your review! We're glad to hear you're enjoying the convenient location of Colesville Towers and the size and cleanliness of your home. We hope you continue to find joy living here, especially during the summer events. We appreciate your feedback!
                  Review Author Icon

                  Resident 1188762

                  Verified Resident 2023

                  10/10/2023

                  My apartment is beautiful and I haven't had any issues with pests that plague other apartment communities. I think the amenities can be improved and uptake could be a lot more frequent. For example, the gym would be a great place to make some improvements.

                    Manager

                    10/11/2023

                    Colesville Towers
                    Thank you for your review! We're glad to hear that you are enjoying your apartment and have not experienced any pest issues. Your feedback regarding the amenities, particularly the gym, is noted. We always strive to create the best environment for our residents at Colesville Towers. If you have any other suggestions or concerns, please don't hesitate to contact us at www.ross-companies.com/contactus.

                    Updated Review

                    Review Author Icon

                    Resident 912387

                    Verified Resident 1999 - 2023

                    10/8/2023

                    Well located in downtown Silver Spring with an extremely capable management staff that is very responsive to any problems in the unit. The parking nearby is not good since the construction next door & raising underground parking rates seems counter productive.

                      Manager

                      10/9/2023

                      Colesville Towers
                      Thank you for your review! We're thrilled to hear that you're finding our management staff helpful and responsive, and that you appreciate our location. We understand your concerns about the parking situation, and we appreciate your patience as construction nearby is completed. If you have any further issues, please don't hesitate to contact us at www.ross-companies.com/contactus. We appreciate you being a part of the Colesville Towers community.
                      Review Author Icon

                      Resident 1188062

                      Verified Resident 2011 - 2023

                      10/8/2023

                      The management and staff used to be more personable and congenial. Now they are more distant and less likely to convey they want to work with residents. The building also used to be more attractive and clean. Now the lobby windows… See More >
                        Manager

                        10/9/2023

                        Colesville Towers
                        We're sorry to hear that you're not fully satisfied with your experience at Colesville Towers. We take pride in our community and strive to create a welcoming and well-maintained environment for our residents. Your feedback is important, and we appreciate you bringing these concerns to our attention. Please reach out to us at www.ross-companies.com/contactus so we can work to address your concerns and improve your experience.
                        Review Author Icon

                        Resident 1182240

                        Verified Resident 2023

                        9/19/2023

                        TERRIBLE, I had a resident assault and attack me and instead of listening to me and my side you all decided to send me a fake eviction notice. I filed several police reports against this person as well as your unprofessional staff.

                          Manager

                          10/9/2023

                          Colesville Towers
                          We're truly sorry to hear about your negative experience at Grandview Apartments. Our aim is always to provide a welcoming and inclusive environment for all residents, and we take these concerns seriously. We appreciate your feedback, and we're committed to addressing and improving upon the issues you've raised to ensure a better experience for everyone in our community. If you would like to discuss your concerns, we are happy to. Please contact us at (301) 585-5500 if you wish to do so. Thank you.
                          Review Author Icon

                          anonymous

                          Resident 2020 - 2023

                          8/29/2023

                          Horrible place to live

                          Ross CO. The landlords are incompetent and plain negligent. Nobody care about the tenants or living conditions here. The manager and her lazy assistants guys are just a joke.. They do not fix things they just cover up what ever, hire incompetent people like painters… See More >
                            Manager

                            8/30/2023

                            Colesville Towers
                            We're sorry that you're not enjoying your living experience at Colesville Towers. We strive to make our residents happy and want our community to be a place that everyone loves to call home. Please be assured that your concerns matter to us. Kindly reach out to us at www.ross-companies.com/contactus to discuss what we can do to improve your time here.
                            Review Author Icon

                            Resident 1172012

                            Verified Resident 2021 - 2023

                            8/20/2023

                            Overall, I am happy with my home at Colesville Towers Apartments. The office staff and maintenance are highly responsive. The communal areas are kept clean and mostly functional. The location is excellent. I got a great deal on my first year rent.

                              Manager

                              8/21/2023

                              Colesville Towers
                              We appreciate you taking the time to leave a positive review! We're glad to hear that you're happy with your home at Colesville Towers Apartments. Our team works hard to provide quick and responsive service to our residents, and we're thrilled to hear that you've experienced that firsthand. If there's ever anything we can do to improve your experience, please don't hesitate to let us know. Thank you for choosing Colesville Towers Apartments as your home!
                              Review Author Icon

                              Resident 1170598

                              Verified Resident 2023

                              8/15/2023

                              I moved in about a month ago and it has been nothing but helpfulness and professionalism, even before moving in. They helped me with the process for paperwork in a timely fashion and got me into my apartment as soon as possible. I'm grateful for… See More >
                                Manager

                                8/16/2023

                                Colesville Towers
                                Thank you for taking the time to leave a positive review! We're thrilled to hear that our team was able to provide you with excellent customer service during the move-in process. Our goal is to make the move-in process as smooth and stress-free as possible, and we're glad we could help you settle in quickly. If you ever need anything else, please don't hesitate to reach out to us. Thanks again!
                                Review Author Icon

                                Resident 1160133

                                Verified Resident 2021 - 2023

                                7/16/2023

                                The apartment was infested with mice and roaches on arrival. Packages have been stolen. Public areas such as corridors and elevators require aesthetic renovations so they look more presentable. Sometimes there is no one at the front desk, raising security concerns.

                                  Manager

                                  7/18/2023

                                  Colesville Towers
                                  Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Our team is always working hard to maintain a pest-free environment and we encourage our residents to notify us immediately if they encounter any issues. We have also implemented additional security measures to address package theft concerns. We appreciate your suggestions regarding the aesthetic renovations and will take them into consideration. We apologize for any delays you may have experienced at the front desk and will work to ensure it is staffed properly during all hours of operation. If you have any further concerns, please do not hesitate to contact us directly.
                                  Review Author Icon

                                  Resident 1153556

                                  Verified Resident 2021 - 2023

                                  6/25/2023

                                  I like my apartment a lot but am sick of having so many mice problems. I see them regularly. Also, my parking spot is near the dumpsters and the parking garage is disgusting. It smells really bad by my car and the hallways in the… See More >
                                    Manager

                                    6/27/2023

                                    Colesville Towers
                                    Thank you for bringing your concerns to our attention. We take pest control matters very seriously and encourage residents experiencing issues to contact us so we can schedule service immediately. Our Resident Help Team is ready to provide you with assistance and resolve your concerns. Please fill out our contact form by using the following link https://www.ross-companies.com/contactus to have someone from our team contact you directly. Thank you for your feedback and we look forward to assisting you!
                                    Review Author Icon

                                    anonymous

                                    Resident 2019 - 2023

                                    6/9/2023

                                    If you value your life don’t you move here.

                                    I am not the type of person to write bad reviews but THIS RIGHT HERE IS A BIG NO! I CAN NOT WAIT UNTIL MY LEASE IS UP TO MOVE! This property deserves no stars let me tell you why. 1. There is an issue… See More >
                                      Manager

                                      6/27/2023

                                      Colesville Towers
                                      We are sorry to hear about your disappointment with us, and we would like to personally assist you with making things right. Let’s discuss your concerns and address this ASAP because we value your residency. Our Resident Help Team is ready to assist, fill out the contact form by using the following link https://www.ross-companies.com/contactus. Once we receive your contact form someone from our team will reach out to you directly. Thank you and we look forward to hearing from you!
                                      Review Author Icon

                                      Resident 1146867

                                      Verified ProspectVisited 2023

                                      6/4/2023

                                      The leasing agent made a complete waste of my time. I applied, showed up for the scheduled tour, then was told that an offer letter was not a valid proof of income. Even though the agent knew this, they still showed me the common… See More >
                                        Manager

                                        6/27/2023

                                        Colesville Towers
                                        We would like to apologize for your recent experience. We pride ourselves on our service and would like to make things right. An offer letter is an acceptable proof of income. We apologize for the miscommunication and we hope you will re-consider making Colesville your future home.
                                        Review Author Icon

                                        Resident 1146116

                                        Verified Resident 2021 - 2023

                                        6/1/2023

                                        Moved in September 2022. Since then I've felt very comfortable. Very friendly neighbors and no loud noise. Maintenance is on point with any sudden concerns. Access to public transportation wherever. So far so good...

                                          Manager

                                          6/1/2023

                                          Colesville Towers
                                          We're pleased to have you as part of the Colesville Towers family! We're glad to hear your living experience has been comfortable as possible! Your 5-star rating is greatly appreciated and we look forward to many more great experiences!
                                          Review Author Icon

                                          Resident 1143047

                                          Verified ProspectVisited 2023

                                          5/22/2023

                                          My experience at Colesville Towers was great. The leasing associate Edwin helped me and my family with our needs fir a 2 des 2 bath apartment. He showed us the facility and services Colesville offers residents. Perfect Tour I give our experience a 10/10. Thank… See More >
                                            Manager

                                            5/22/2023

                                            Colesville Towers
                                            Thank you so much for taking the time to share your review with us. We're happy to hear you had an awesome, 10/10 tour experience with us! It's so kind of you to share your recognition of the exceptional service that Edwin provided! We'll be sure to pass along your kind words. If you have any further questions at all about our community and homes, please do not hesitate to give Edwin or our office a call. Thanks again!
                                            Review Author Icon

                                            Resident 1142843

                                            Verified ProspectVisited 2023

                                            5/21/2023

                                            Great clean leasing person showed well respect showing me around and in the apartment and threw out the building wonderful site he seems to no ,100/?? percent of his work skills we ask questions he had no problem answering I wish these type of people… See More >
                                              Manager

                                              5/22/2023

                                              Colesville Towers
                                              Thank you so much for your 5-star rating and review! We're glad to hear you had a great tour and that our team was able to answer all of your questions about our community! If you have any further questions, please do not hesitate to give us a call. Thanks again!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1131219

                                              Verified Resident 2021 - 2023

                                              4/23/2023

                                              We are requesting to fix the hot water problem in the showers almost everyday, we don't have any answer, I requested if you won't fix it, move to us Another apartment, we have been waiting fix it or any solutions

                                                Manager

                                                4/24/2023

                                                Colesville Towers
                                                Thank you for your review. Our team is working promptly and diligently to get the hot water concern resolved as soon as possible. As previously mentioned, we are working on a scheduled date with the plumber to have the valve replaced. We are happy to inform you that we will be replacing it tomorrow, 4/25/23 between 9AM-5PM. That said, the water will be temporarily shut off as we work to replace it. We want to be as transparent and communicative as possible and we appreciate your patience and understanding. If there's anything else we can do to assist you in the meantime, please let us know. Thank you!
                                                Review Author Icon

                                                Resident 1127317

                                                Verified Resident 2020 - 2023

                                                4/2/2023

                                                The building is disgusting and unsafe. The elevators and stairs are equally unsafe. The leasing office does nothing and refuses to meet with residents or even email back. There is zero security and I have been threatened and harassed by residents and their guests countless… See More >
                                                  Manager

                                                  4/3/2023

                                                  Colesville Towers
                                                  We're so sorry to hear the quality of your living experience did not meet your expectations. We pride ourselves with providing a comfortable and enjoyable community for our residents and regret we missed that mark for you. We also apologize for any issues you encountered when trying to reach us. We want to make things right and work to address your concerns immediately. We would like the opportunity to speak with you to gather further details about your concerns. Please fill out our contact form by using the following link http://bit.ly/2ZKI80w to have someone from our team contact you directly. Thank you and we hope to hear from you soon.

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Covered Parking
                                                  Pets
                                                  • Cats Allowed
                                                  • Dogs Allowed
                                                  Other
                                                  • Balcony or Patio
                                                  • Bike Rooms
                                                  • Business Center
                                                  • Elevator
                                                  • Faux Wood Floors
                                                  • Fitness Center
                                                  • Gas Kitchen Appliances
                                                  • Gated Access
                                                  • High Ceilings
                                                  • Large Closets
                                                  • Newly Renovated Units Available
                                                  • Outdoor Living Room Area
                                                  • Package Receiving Service
                                                  • Park and City Views
                                                  • Public Transportation
                                                  • Resident Lounge with Billiards
                                                  • Stainless Steel Appliances
                                                  • Storage Space
                                                  • Sundeck
                                                  • Utilities Included in Rent
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                                                  Leasing

                                                  Enjoy downtown Silver Spring easy living just across the street from the new redevelopment district! Colesville Towers offers magnificent city and park views from your large balcony or patio. Walkability is at its best with a short walk to the Metro, fine dining and theatre & Metro Bus and Ride-on service at your door! Features include: Most utilities included, garage & street parking, large floor plans with spacious closets, bike rooms, outdoor grilling area with pool and sun deck, fitness center, community billiards room, 24-hour attended front desk, controlled access, and more.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  ROSS Management Services

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                                                  Questions & Answers (1)

                                                  Lynette31
                                                  Asked on: 02/03/2024
                                                  Q: I'm Lynette Alexander, interested in a 12+ month lease for a 2bed/2bath unit. I have review time on Monday, Feb 5 at 10am. Is this convenient for your leasing staff? Please advise. Thank you. or

                                                  Frequently Asked

                                                  Based on 2332 number of votes by renters, Colesville Towers is currently rated 4.1 out of 5 stars.
                                                  Colesville Towers is rated 2.7/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Colesville Towers is rated 3.3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                  Colesville Towers is rated 3.1/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  Colesville Towers is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Colesville Towers is rated 3.8/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                  Colesville Towers is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  Managers have responded to 96.1538% of their community reviews in the past year.
                                                  Managers have replied within 7.58 days to their community reviews in the past year.
                                                  ROSS Management Services
                                                  Cats Allowed
                                                  Dogs Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 1 Bath
                                                  Limited Availability. Apply today!

                                                  Contact Property

                                                  Colesville Towers

                                                  March 2024

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                                                  Colesville Towers is a 560 - 1,340 sq. ft. apartment in Silver Spring in zip code 20910. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,435 - $2,665. Nearby cities include White Oak, Wheaton, Adelphi, Adelphia, and Langley Park.

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