Gateway Station by OneWall

What is epIQ?

Gateway Station by OneWall

5215 Morris Avenue, Suitland, MD 20746
(67 Reviews)
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 466 sq. ft.

See Floor Plan Details

1 Bedroom

1 Bedroom 1 Bath

1 Bed, 1 Bath | 810 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bedroom 1 Bath

2 Beds, 1 Bath | 934 sq. ft.

See Floor Plan Details

3 Bedrooms

3 Bedroom 2 Bath

3 Beds, 2 Baths | 1,308 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Gateway Station by OneWall Reviews

(67)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Jerry.branch

prospective ā€¢ Visited 2021

7/21/2021

The staff in the front office was excellent, made me feel right at home . They were also very professional , and I think this is a great place to have an apartment. The staff also gathers helpful information for your move in experience.

    Manager

    7/24/2021

    Gateway Station by OneWall
    Hi Jerry, we appreciate your 5-star review! Our goal is to ease the stress of finding a new home, and your high praise of our staff validates our efforts. Thank you for considering us for your home, and if you need any additional information, please do not hesitate to contact us at 301-899-8442 or Allentown@thedonaldsongroup.com. We look forward to welcoming you soon!
    Review Author Icon

    anonymous

    Resident ā€¢ 2020 - 2021

    7/3/2021

    I will get straight to the point. tenants are only allowed one parking permit per household and must be on the lease.... however with households with more than one tenants with a vehicle you can not park on property after 9pm without getting towed. Theā€¦Ā See More >
      Manager

      7/8/2021

      Gateway Station by OneWall
      We are sorry to learn that you are dissatisfied with our parking policies, laundry room hours, and maintenance. Based on your feedback, we understand how you feel, and we welcome the opportunity to listen to your feedback in greater detail. Please connect with us at customerservice@thedonaldsongroup.com at your convenience. We look forward to speaking with you and appreciate the opportunity to enhance your experience!
      Review Author Icon

      anonymous

      Resident ā€¢ 2016 - 2018

      10/15/2018

      I was not pleased with the amount of money that I paid for a small two bedroom. Nothing in the apartment was ever updated, filters were never changed in the appartmen. The staff changed so much, that you couldn't keep up with the names. Iā€¦Ā See More >
        Review Author Icon

        Resident 511414

        Verified Resident ā€¢ 2017 - 2018

        7/10/2018

        Lauren was a great agent before she left helped my process of moving by myself for the first time run smooth I hope the next leasing agent is just like Lauren , the studio apartments are nice I'm hoping to move into a one bedroomā€¦Ā See More >
          Manager

          7/11/2018

          Gateway Station by OneWall
          Thank you for your feedback. We are glad that you are happy with your apartment! We are working hard to find a great leasing specialist to assist you going forward. You can always review us on Facebook, Yelp or Google as well!
          Review Author Icon

          Resident 136960

          Verified Resident ā€¢ 2016 - 2018

          7/9/2018

          It is a great community really quiet not too many complaints. It's a great place to live if your single or have family. It's close to shopping areas. It's a clean area your close to metro east access to I-95

            Manager

            7/11/2018

            Gateway Station by OneWall
            Thanks for your review! We truly value feedback from our residents and we are so happy that you are having a great experience. You can always review us on Facebook, Yelp or Google as well!
            Review Author Icon

            Resident 505584

            Verified Resident ā€¢ 2016 - 2018

            6/26/2018

            Awful ,over priced for the service you get from the staff. Noisy neighbors, under staffed rental office and maintenance so it can be a month before something gets done and they won't call to tell you nothing at all unless it's a priority to them

              Manager

              7/11/2018

              Gateway Station by OneWall
              We are very sorry that you are having an unpleasant experience. Please reach out to us at info@herculesliving.com or 757-473-3701 so we can look into this and assist.
              Review Author Icon

              Resident 499243

              Verified Resident ā€¢ 2016 - 2018

              6/12/2018

              Don't move in 5216 Carswell unless you want to deal with guys that smoke, drink and gamble in your hallway for 8hrs straight. My son has Asthma and he has to walk past the smoke. People steal your packages so please don't get packages sentā€¦Ā See More >
                Manager

                7/11/2018

                Gateway Station by OneWall
                Thank you for your feedback. We are very sorry that you and your son are experiencing this. Please reach out to us at info@herculesliving.com or 757-473-3701 so we can look into this and assist.
                Review Author Icon

                Resident 465086

                Verified Resident ā€¢ 2018

                3/16/2018

                The staff is great. I am satisfied with the decision I made to move into these apartments. Convenient and spacious. Thank you all so much! The timing with us getting to move in was perfect! This is just what we were looking for!

                  Review Author Icon

                  Resident 461256

                  Verified Resident ā€¢ 2017 - 2018

                  3/6/2018

                  I love the apartment and area I have no problems but parking is crazy ..........................I have recommended my sister and niece but I didn't rec no referrals bonas .................,..,,,,..,,,,,,

                    Review Author Icon

                    Resident 459874

                    Verified Resident ā€¢ 2016 - 2018

                    3/4/2018

                    I enjoy stayin here i have no problem in the neighborhood its very quiet sometime but other then i can sleep peacefully. My kids enjoy coming over to visit they like neighborhood.My neighbor are very nice.

                      Review Author Icon

                      Resident 455691

                      Verified Resident ā€¢ 2018

                      2/20/2018

                      Lot of space great community great staff great apartment close by public transportation close by schools close by Andrew Air Force base got local shopping center close fast food areas close laundry mat

                        Review Author Icon

                        Resident 453231

                        Verified Resident ā€¢ 2018

                        2/13/2018

                        I moved in because my sister lives here and I fell in love with the lay out the place how quiet the neighborhood is. When I came into the rental office about leasing Lauren was nothing but amazing. She helped me out more than Iā€¦Ā See More >
                          Review Author Icon

                          Resident 444345

                          Verified Resident ā€¢ 2017 - 2018

                          1/23/2018

                          the maintenance team is good with keeping the grounds clean i believe this issue stems from neighbors not throwing trash away correctly. they will leave it by the door attracting rodents and mice etc. and when the wind blows the trash is all over theā€¦Ā See More >
                            Manager

                            1/31/2018

                            Gateway Station by OneWall
                            Thank you for your review! We truly appreciate hearing from our residents. We will review your feedback and share it with the regional manager. If you would like to discuss any of this further please call us at 757-473-3701 or email us at info@herculesliving.com.
                            Review Author Icon

                            Resident 443561

                            Verified Resident ā€¢ 2017 - 2018

                            1/21/2018

                            when I first moved in I was so excited. It's a good neighborhood. ItThe apartments are a nice size. Only issue I have is my water is white and my garbage disposal still doesn't work... Also my carpet was rough & when I swept itā€¦Ā See More >
                              Manager

                              1/31/2018

                              Gateway Station by OneWall
                              We appreciate your feedback and would like to look further into these concerns for you. Please call us at 757-473-3701 or email us at info@herculesliving.com so we can assist.
                              Review Author Icon

                              Resident 427337

                              Verified Resident ā€¢ 2009 - 2017

                              12/5/2017

                              The community has changed a lot over the years and I must say for the better. My neighbor's in particular are very loud and they argue a lot and I can hear them running and they live under me. The maintenance crew are very niceā€¦Ā See More >
                                Manager

                                12/20/2017

                                Gateway Station by OneWall
                                Thank you for your review! We truly appreciate hearing from our residents and we will review your feedback. If you would like to discuss any of this further please call us at 757-473-3701 or email us at info@herculesliving.com.
                                Review Author Icon

                                Resident 426566

                                Verified Resident ā€¢ 2017

                                12/3/2017

                                The staff is really pleasant and helpful with the application process and move in process. The community is well lit at night and I love my apartment. It's perfect for someone just starting out to build their credit.

                                  Manager

                                  12/20/2017

                                  Gateway Station by OneWall
                                  Thank you for your review! We truly do care about our residents, and love to hear your feedback. Remember that you can always leave us feedback at info@herculesliving.com, Google, Yelp, and Facebook!
                                  Review Author Icon

                                  Resident 412938

                                  Verified Resident ā€¢ 2017 - 2018

                                  1/25/2018

                                  Since the day I moved in I've been in contact with maintenance since day one. Every issue that I had bought to them has never been solved. I move in May 15, 2017. When they finally do come out All they do is makeā€¦Ā See More >
                                    Manager

                                    11/15/2017

                                    Gateway Station by OneWall
                                    We are very sorry you have not had a pleasant experience. We would like to look further into your concerns. Please call us at 757-473-3701 or email us at info@herculesliving.com so we can assist.
                                    Review Author Icon

                                    Resident 411142

                                    Verified Resident ā€¢ 2017

                                    10/26/2017

                                    The experience has been great. The staff is very pleasant and attenative. I love my apartment; when I moved in the carpet was new and the apartment was very clean. Definitely recommend people moving here in the future. It's a lovely place to start off

                                      Manager

                                      11/15/2017

                                      Gateway Station by OneWall
                                      Thank you for your review! We truly do care about our residents, and love to hear your feedback. Remember that you can always leave us feedback at info@herculesliving.com, Google, Yelp, and Facebook!
                                      Review Author Icon

                                      Resident 409535

                                      Verified Resident ā€¢ 2017

                                      12/3/2017

                                      My overal experience has been good. Management works with you on getting approved and handling issues. The pricing is very fair and the units have some good spacing. It's close to shopping centers and metro

                                        Manager

                                        10/25/2017

                                        Gateway Station by OneWall
                                        Thank you for your review and feedback. It is correct that we must go through the company that leases the washer and dryers to us because they are better equipped to repair the machines. However, if you do not get a response from them please let us know. You can reach us at 757-473-3701 or info@herculesliving.com. We are very happy that you are enjoying your apartment and the space!
                                        Review Author Icon

                                        Resident 409451

                                        Verified Resident ā€¢ 2017

                                        10/22/2017

                                        I love that the community is very diversed. It's peaceful at night. And the staff are very respectful and professional. I have already recommended a couple of people to check them out. I plan on staying for about three to four years

                                          Manager

                                          10/25/2017

                                          Gateway Station by OneWall
                                          Thanks for your review! It sounds like you are in just the right place. We value your feedback and are very happy you are having a good experience. You can also review us on Facebook, Yelp or Google!
                                          Review Author Icon

                                          Resident 400253

                                          Verified Resident ā€¢ 1999 - 2017

                                          10/26/2017

                                          Only thing I dislike is no washer and dryer in the units. Laundry rooms close at 5:30 pm. Very inconvenient for tenants coming home from work. Other than that community is quiet and safe. I've experienced no problems with that.

                                            Manager

                                            9/26/2017

                                            Gateway Station by OneWall
                                            We appreciate your feedback and would like to look further into these concerns for you. Please call us at 757-473-3701 or email us at info@herculesliving.com so we can assist.
                                            Review Author Icon

                                            Resident 397458

                                            Verified Resident ā€¢ 2017

                                            9/19/2017

                                            Andrews is a good community. The grounds are well kept. The units are a nice size. I love the bath room flooring closet space is great. The pool is also well kept. The bus stop is a short walk so are stores .

                                              Manager

                                              9/26/2017

                                              Gateway Station by OneWall
                                              Thank you for your review! We truly do care about our residents, and love to hear your feedback. Remember that you can always leave us feedback at info@herculesliving.com, Google, Yelp, and Facebook!
                                              Review Author Icon

                                              Resident 383827

                                              Verified Resident ā€¢ 2017

                                              8/15/2017

                                              I have only been in apartment one week. Rental office staff was great. The neighborhood is quiet after 9, my neighbors are very quiet so far. Parking is very convenient as well. I am very pleased so far. My grand daughter came to visit, lovesā€¦Ā See More >
                                                Manager

                                                9/6/2017

                                                Gateway Station by OneWall
                                                Thank you for your review! We truly appreciate the feedback and are very happy that you are having a great experience. Please feel free to also review us on Facebook, Yelp or Google, too!
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2016 - 2017

                                                7/9/2017

                                                I HAD THE WORST EXPERIENCE AT THIS COMPLEX, THAT I THOUGHT ME AND MY 4 YEAR OLD COULD CALL HOME. FIRST LETS START BY SAYING YOU COULD NEVER KEEP UP WITH THE RENTAL OFFICE STAFF BECAUSE THEIR ALWAYS CHANGING MANAGEMENT. YOU HAVE TO CALLā€¦Ā See More >
                                                  Manager

                                                  7/10/2017

                                                  Gateway Station by OneWall
                                                  Oh No! This does not sound like a pleasant experience. We are sorry you were not satisfied with your home. We work hard to ensure every resident has a great experience in our community. Please let us know if there is anything additional we can do to assist you in the future.
                                                  Review Author Icon

                                                  Resident 348017

                                                  Verified Resident ā€¢ 2016 - 2018

                                                  1/18/2018

                                                  Pleasant front office staff, amazing maintenance staff who are responsive and knowledgeable. Location is ideal as it is near the major highways and close to a lot of different stores. Enjoy the pool during the summer months.

                                                    Manager

                                                    5/24/2017

                                                    Gateway Station by OneWall
                                                    Thank you so much for your review! We love hearing from our residents and are also so happy that you are enjoying your experience at Allentown. You can always review us on Facebook, Yelp and Google too!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Sundeck
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    If you're looking for a stylish and affordable apartment in Suitland, MD, look no further. Our Low-Income Housing Tax Credit (LIHTC) Community offers quality homes with modern conveniences that you can afford. From the moment you enter Allentown you will feel right at home. This charming community is beautifully landscaped and includes highly desirable amenities and well-designed floor plans providing ample living space, walk-in closets, and private patios or balconies. Our location is offers easy access to shopping, entertainment and dining with Andrews Manor Shopping Center just next-door. Public transportation is available at the front of the community providing easy access to Metro connections and more.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    One Wall Communities

                                                    D
                                                    D
                                                    Communities
                                                    8

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    One Wall Communities
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Gateway Station by OneWall

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Gateway Station by OneWall is a 466 - 1,308 sq. ft. apartment in Suitland in zip code 20746. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Suitland-Silver Hill, Camp Springs, District Heights, Temple Hills, and Forestville.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.