Ashton Heights Apartments
#11,160 #5 #428

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Ashton Heights Apartments

3901 Suitland Road, Suitland, MD 20746
(88 Reviews)
$1,555 - $1,710/mo
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Move-In Specials

Contact us to book your personalized tour today!

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

1 Bed, 1 Bath | 690 sq. ft.

See Floor Plan Details

2 Bedrooms

2 Bed, 1 Bath

2 Beds, 1 Bath | 943 sq. ft.

$1,555 - $1,710

5 Available Units

See Floor Plan Details

3 Bedrooms

3 Bed, 3 Bath

3 Beds, 3 Baths | 1,301 sq. ft.

See Floor Plan Details

3 Bed, 1.5 Bath

3 Beds, 1.5 Baths | 1,157 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

A-

Review Ratings

Noise

3.3

Grounds

3.5

Safety

4.3

Office Staff

4.8

Maintenance

4.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

4

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Ashton Heights Apartments Reviews

(88)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2017 - 2024

1/10/2024

Best Property Manager

Let me say the best thing about this property is the Manager, she is excellent, she is patient, she is understanding and she gets the JOB DONE!!! We have been experiencing issues with water intrusions and despite the issue not being fully corrected she assures… See More >
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    anonymous

    Resident 2021 - 2023

    11/21/2023

    The very best thing about Ashton Heights is the property manager Khadijah! She gets the job done every time. She is very pleasant and professional. If Khadijah says she is going to take care of it....she does. If she says it, she does it. She's… See More >
      Review Author Icon

      anonymous

      Resident 2022 - 2023

      11/16/2023

      Tenant

      Shoutout to Ms. Pettaway, she is truly a valuable asset to the property. She’s very helpful and knowledgeable. She works very hard for us and is very straightforward with us about changes in management or the property.… See More >
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        anonymous

        Resident 2017 - 2023

        10/27/2023

        Spacious apartments with all utilities included for a reasonable price. The office and maintenance staff are helpful and knowledgeable. Shoutout to Ms. Pettaway, she is truly a valuable asset to the property.

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          anonymous

          Resident 2021 - 2022

          5/24/2022

          Pros and Cons

          The guest call box has been broken for over a month. Management refuses to fix it. If u run downstairs and leave your key fob, you can't call your phone to get inside the building. The day time security refuses to let you in the… See More >
            Manager

            7/7/2022

            Ashton Heights Apartments
            Thank you for your feedback. We are glad to know that our location and rental rate are to your liking, however, we regret to learn of your concerns about community maintenance, pests, and parking. We value residents' feedback as it helps improve the living experience for all in our community, but we need details. At your convenience, please email us at customerservice@donaldsonmgt.com to further discuss and share details. We look forward to hearing from you and improving your experience.
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            Jadaboo1

            Resident 2020 - 2021

            6/7/2021

            Negative 0 we have no Air conditioning and it’s 90 degree weather and they do Not care . It’s roach infested mold and mice. It’s been 3 weeks since this heat wave and we still do not have cold air !! I was hit in… See More >
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              anonymous

              Resident 2018 - 2019

              12/17/2019

              Since I've been here there have been 2 owners of this apartment building and neither of the owners can get anything right. This place is better off just failing and shutting down than keep being sold to owners that have no idea what they are… See More >
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                Tricia_A676

                Resident 2019

                2/12/2019

                This place cuts your water off twice a week with no explanation..i have been harrassed by the security when they should be here to protect property and tenant. Instead they cause problems. Staffdoes not answer office phone..and 24 hour maintenance number does go to maintenance.… See More >
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                  Santiago67

                  Resident 2018 - 2019

                  2/1/2019

                  I just moved in three months ago. I'm very happy with the price for this location. I've had a few maintenance issues but I called the maintenance line and they fixed everything within a day. For being a tower I was pleasantly surprised with how… See More >
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                    anonymous

                    Resident 2018

                    6/17/2018

                    We have been living in Ashton Heights Apartments for a few months now and have already called for a maintenance over a half dozen times for repairs including leaking windows that cause damage our walls, air conditioner failed, garbage disposal, hood fan and filter, refrigerator… See More >
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                      Doniquca

                      Resident 2016 - 2018

                      4/4/2018

                      I love this community because the staff is supportive, my neighbors are friendly, and my space is a place where I feel at home. I love that when I submit maintenance request, I receive the best customer service in addition to the problems being fixed.… See More >
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                        Kate_W805

                        Resident 2016 - 2018

                        4/4/2018

                        This location is great and the apartments are spacious. Although there have been a few different issues as others have already mentioned, the management/office is promptly on top of things. The office has been through staff changes - which I think was necessary. The current… See More >
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                          EvanEf

                          Resident 2017 - 2018

                          4/2/2018

                          Ashton, like any community, certainly has it's problems, but there is more good than bad here. At the top of the list of things they do well, is security. They have guards, a canine unit, fences...it creates a very safe environment, which is super important… See More >
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                            anonymous

                            Resident 2018

                            10/24/2018

                            AH looks amazing when you walk in, the leasing office is the BEST attribute of the buiding. However, AH is a sick building with SEVERE MOLD & RODENT ISSUES! Mice are EVERYWHERE, waterbugs & german cock roaches. Ask the tenants!! I am terrified to go… See More >
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                              anonymous

                              Resident 2017

                              6/4/2017

                              VERY VERY VERY VERY terrible apartment complex to move in. Everything u can think of that can go wrong WILL go wrong her #LITETALLY. Building maintenance team is very bad. They LIE & leave notes saying they came into ur apartment but NEVER… See More >
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                                anonymous

                                Resident 2015 - 2017

                                5/25/2017

                                I will give the bad first and then the good - VERY THIN WALLS - I can hear my neighbors phone ring, vibrate, let alone- their ENTIRE conversation. Air conditioning/heating system is from 1968; (never updated) air JUST cut on in mid May after several… See More >
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                                  anonymous

                                  Resident 2015 - 2017

                                  4/10/2017

                                  DO NOT RENT FROM ASHTON HEIGHTS!!!! IF YOU DO DECIDE TO RENT HERE PLEASE DOCUMENT EVERYTHING AND KEEP ALL RECEIPTS. THEY DO NOT MANAGE THEIR BOOKS (ACCOUNTING) CORRECTLY. THEY WILL TRY TO CHARGE YOU DOUBLE THAN WHAT IS STATED IN YOUR LEASE. I AM… See More >
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                                    Dom1221

                                    Resident 2016

                                    3/15/2017

                                    This is the most unprofessional place and nasty place to live. They have bugs and mice. They do not come to your apartment in a timely matter to fix things. They make the rental office and front mane it seem like it's a nice luxury… See More >
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                                      jeanmiller

                                      Resident 2016 - 2017

                                      1/25/2017

                                      Staff was very welcoming upon move in. I am told it is a new management company. Looks like they are working on making several improvements. Overall I can't complain. I feel these apartments are much safer than the others in the area due to 24… See More >
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                                        Larae123

                                        prospectiveVisited 2016

                                        11/23/2016

                                        I totally agree. I just recently applied here and the property mamangment and the three women DANA, CARLA, and TIMNAH are very ------- unprofessional . I was told I was approved after calling back numerous of times, then received a email saying I was DENIED… See More >
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                                          anonymous

                                          Resident 2015 - 2016

                                          10/5/2016

                                          I do not recommend anyone moving here! The new management is garbage. The property manager does not communicate with the tenants. You have to go through other staff to communicate with her. Very unprofessional! They are quick to send you to court but they will… See More >
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                                            anonymous

                                            Resident 2014 - 2016

                                            10/3/2016

                                            This building is some ----. That have security to not protect the residence but harass aswell as pg police. Roaches and mouse problems including the new management. There is no working maintenace here thats supposed to be on call and the number they gave does… See More >
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                                              Melissabeamer1968@gmail. Com

                                              prospectiveVisited 2011

                                              8/2/2016

                                              I've been a resident in the Ashton Heights Apartments at 3901 Suitland Rd in Suitland Maryland and I have never been as disappointed as I have been since this new management company took over this year (2016). Repairs are not done in a timely manner… See More >
                                                Manager

                                                8/2/2016

                                                Ashton Heights Apartments
                                                Thank you for taking the time to leave a review! We are always looking to improve and appreciate all feedback. I am sorry to hear there has been a delay in a maintenance request. We do not currently have a work order on file, but please contact the office at 301 568-5600 so we can get this addressed as soon as possible. If there is anything else we can assist you with, please feel free to call or come in to the office. We look forward to hearing from you. Thank you for being a part of our community!
                                                Review Author Icon

                                                anonymous

                                                Resident 2014 - 2016

                                                4/28/2016

                                                I have lived in this place for 2 years. Major changes been brought on by new ownership. I have never felt safer and am happy to raise my kids here. They already doing work to the property putting in new bright lights ouotside and making… See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2016

                                                  4/28/2016

                                                  This apartment building just changed ownership, and the improvements are already visible. There is 24hour security, new security cameras going up, and the staff have been very helpful and responsive. They have 24 hour maintenance hotline, and they are working on fixing all… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Carport
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • ADA Accessible
                                                    • Air Conditioner
                                                    • Bright Open Floor Plan
                                                    • Carpet
                                                    • Elevator
                                                    • Fitness Center
                                                    • Gated Access
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Plank Flooring
                                                    • Playground
                                                    • Public Transportation
                                                    • Recreation Room
                                                    • Renovated
                                                    • View
                                                    • Walk In Closets
                                                    Show Less
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                                                    Leasing

                                                    Welcome to Ashton Heights Apartments, a pet-friendly community nestled in the heart of Suitland, Maryland. Choose between a selection of 1-,2-, and 3-bedroom apartments that include walk-in closets, modern kitchens with gas cooking and dishwashers, and all utilities included. Our residents love the community s fitness center, playground and clubhouse! Schedule a tour to learn more about making this special property your next home!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 05:00 PM
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 88 number of votes by renters, Ashton Heights Apartments is currently rated 2.9 out of 5 stars.
                                                    Ashton Heights Apartments is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Ashton Heights Apartments is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Ashton Heights Apartments is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Ashton Heights Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Ashton Heights Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Ashton Heights Apartments is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    3 Beds, 1.5 Baths
                                                    3 Beds, 3 Baths
                                                    Contact us to book your personalized tour today!

                                                    Check Availability

                                                    Ashton Heights Apartments

                                                    March 2024

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                                                    Ashton Heights Apartments is a 690 - 1,301 sq. ft. apartment in Suitland in zip code 20746. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,555 - $1,710. Nearby cities include Suitland-Silver Hill, Camp Springs, District Heights, Temple Hills, and Forestville.

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