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Andrews Ridge

5601 Regency Park Court, Suitland, MD 20746
(184 Reviews)
$1,224 - $1,913/mo
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Floor Plans & Pricing

1 Bedroom

Andrews 1 BR

1 Bed, 1 Bath | 913 sq. ft.

$1,224

1 Available Unit

See Floor Plan Details

Andrews 1 BR/Den

1 Bed, 1 Bath | 913 sq. ft.

$1,311

1 Available Unit

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Arches 1BR/Den

1 Bed, 1 Bath | 941 sq. ft.

$1,331

1 Available Unit

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Arches 1 BR

1 Bed, 1 Bath | 799 sq. ft.

$1,346

1 Available Unit

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2 Bedrooms

Andrews 2 BR

2 Beds, 1 Bath | 989 - 1,019 sq. ft.

$1,346 - $1,561

1 Available Unit

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Arches 2 BR

2 Beds, 1.5 Baths | 969 - 1,033 sq. ft.

$1,357 - $1,556

1 Available Unit

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Arches 2 BR

2 Beds, 1 Bath | 1,042 sq. ft.

$1,372 - $1,561

1 Available Unit

See Floor Plan Details

Andrews 2/Den

2 Beds, 1 Bath | 1,120 sq. ft.

$1,489

1 Available Unit

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Arches 2 BR

2 Beds, 2 Baths | 1,139 sq. ft.

$1,348 - $1,499

See Floor Plan Details

3 Bedrooms

Arches 3 BR

3 Beds, 2 Baths | 1,200 sq. ft.

$1,596 - $1,816

1 Available Unit

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Andrews 3 BR

3 Beds, 1.5 Baths | 1,273 sq. ft.

$1,836

1 Available Unit

See Floor Plan Details

Andrews 3 BR

3 Beds, 2 Baths | 1,273 - 1,335 sq. ft.

$1,522 - $1,913

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.3

Grounds

2.3

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Andrews Ridge Reviews

(179)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

anonymous

Resident ā€¢ 2020 - 2023

10/20/2023

DO NOT RENT FROM THIS APARTMENT!

I am not a disgruntle tenant. I'm only stating the FFACTS.This company is horrible. They changed management in the office frequently. They never returned your calls. They charge you for water,insurance and robbery is up! My garbage disposal was was clog for a whole monthā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2023

    8/16/2023

    This Place Some SHƌT! Donā€™t move HERE

    I wouldnā€™t recommend moving here. If youā€™re looking, continue your search way beyond these people. They have very unprofessional staff and the property manager is no better, sheā€™s rude and disrespectful they are all in cahoots with each other. They moved me into an apartmentā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2008 - 2009

      8/15/2023

      X employee

      I worked here yrs ago and this place was a disaster then and looks and sounds like a living hell now. They fired me because i wasn't collecting the rent fast enough and skips were in the thousands. Patriot Management was the management Co. then.ā€¦Ā See More >

        Updated Review

        Review Author Icon

        anonymous

        Resident ā€¢ 2018 - 2022

        6/14/2023

        Mice nice mice

        These apartments are mice infested and the staff and maintenance are very rude and nasty all they want is your money but don't fix anything I use to live there from 2015 to 2018 so if you are looking for an apartment please don't moveā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2020 - 2023

          3/10/2023

          Worst staff ever

          This is the worst community due the horrible new staff and the new owners who clearly do not care about the property or the residents at this complex the offer no assistance at all for maintenance calls the rental staff are rude and hostile andā€¦Ā See More >

            Updated Review

            Review Author Icon

            anonymous

            Resident ā€¢ 2018 - 2022

            8/17/2022

            Mice infested don't fix anything

            I have lived in Andrew's ridge apartments for five years worst place to live they have so many mice and don't do anything about it but want you to pay the rent they have to managers mrs Jones who is a very lovable and niceā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2018 - 2022

              3/28/2022

              If you have another alternative I would take it. Came under new management during the pandemic. Nothing gets fixed anymore and property manager doesnā€™t bother to reply to emails. Their quick to placed notices on residents doors but slow to make repairs. Over a yearā€¦Ā See More >

                Updated Review

                Review Author Icon

                anonymous

                Resident ā€¢ 2020

                7/30/2020

                My experience there was the worse all the way. Not so much where I lived but the management has an ugly demeanor that "------ are uneducated, or people that were on pubic assistant program, or just people in general were treated with total disrespected. Iā€¦Ā See More >
                  Manager

                  8/1/2020

                  Andrews Ridge
                  Thank you so much for your feedback. Please feel free to contact me at rvick@thedonaldsongroup.com to discuss your concerns. Thank Russell Vick Property Manager.
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2020

                  7/16/2020

                  I lived over here for 2 years and it is getting so bad like the projects. There is mice in all the apartments. They don't clean the building. You have to literally call and ask for your building to be clean. They don't do maintenanceā€¦Ā See More >
                    Manager

                    7/26/2020

                    Andrews Ridge
                    We appreciate your detailed feedback about our community. We regret your disappointment, especially regarding cleanliness and community maintenance. We train our staff members to provide the highest level of service, and your comments suggest there may be room for improvement. We also wish to address your feedback regarding pests and trash. Please contact us at customerservice@thedonaldsongroup.com at your earliest convenience so we can work with you to resolve the issues you have mentioned here.
                    Review Author Icon

                    TELLITALL2

                    prospective ā€¢ Visited 2020

                    2/27/2020

                    My name is Dr B M. I went to Andrews Ridge apt to rent a 1br apt and gave them the application fee of $40 and completed the necessary documentation. I was told my credit check etc. would take no more than 3 work daysā€¦Ā See More >
                      Manager

                      3/6/2020

                      Andrews Ridge
                      Hello Doctor, we are very sorry to hear about your unpleasant experience with the application process. We care deeply about the relationships we create with potential residents the moment they walk through the door. What you have described is quite unexpected, and we are investigating your comments to find a resolution without involving law enforcement. Will you please contact us directly at customerservice@thedonaldsongroup.com so we may learn more about this situation? Thank you for your review.
                      Review Author Icon

                      Shannon_R368

                      Resident ā€¢ 2020

                      2/18/2020

                      If you plan to stay at one of the locations within this company.... I would really reconsider. When moving into Andrews Ridge, I was asked to put down a really big deposit along with my prorated rent. I did what was asked. Fast forward twoā€¦Ā See More >
                        Manager

                        2/22/2020

                        Andrews Ridge
                        Shannon, thank you for reaching out to let us know about the lapse in communication regarding your security deposit. Our goal is to provide our current and former residents with superior service in a timely manner, and we regret that has not been your experience. Will you please contact our team directly at customerservice@thedonaldsongroup.com so we may resolve this for you? Thank you, and we wish you well.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2020

                        2/4/2020

                        Andrew ridge have mice in all of the apartments. Maintenance don't do request you put in. Poor management . They never answer the phones. Police is always in the complex due to the crime. They don't always get the trash dumbed. Which is very nastyā€¦Ā See More >
                          Manager

                          2/13/2020

                          Andrews Ridge
                          Thank you for reaching out to us. We apologize if you have not been satisfied with the service in our community. Nothing is more important to us than the comfort and well-being of our residents, and we work hard to ensure your peace of mind to the best of our ability. We'd be happy to speak with you directly to effectively address your concerns about pests and maintenance. Will you please contact us at customerservice@thedonaldsongroup.com? We look forward to our conversation, and we wish you well.
                          Review Author Icon

                          Khailey81

                          Resident ā€¢ 2020

                          1/16/2020

                          My main issues is maintenance! I've never understood how I can pay my rent on time EVERY month but can never get things fixed around here within reasonable timing. I currently have a leak coming from my toilet which was reported thru the emergency lineā€¦Ā See More >
                            Manager

                            2/13/2020

                            Andrews Ridge
                            Khailey, please accept our sincere apologies if the assistance you have received from our team has been anything short of exceptional. We can certainly understand why maintenance delays would be frustrating, regardless of the reason. So that we may gain a better understanding of your situation and find a faster resolution, will you please contact us at customerservice@thedonaldsongroup.com? Thank you for this opportunity to assist you.
                            Review Author Icon

                            karchie44

                            Resident ā€¢ 2019

                            12/5/2019

                            WOW, I just read a review where the person says they have been there for 6 months and everything has been great.. I've been here since May and I am still waiting for things to be repaired I told them about May 29th. I haveā€¦Ā See More >
                              Manager

                              12/18/2019

                              Andrews Ridge
                              Thank you for sharing your concerns with us. We value your feedback and are deeply concerned about what you've shared. Our team goes above and beyond to make residents' daily living low-stress, so your comments about their responsiveness to your calls and service requests are surprising. We are looking into this and are eager to learn more so we can take corrective action and resolve any pending maintenance issues. At your convenience, please e-mail us at customerservice@thedonaldsongroup.com with more details of your concerns. We look forward to restoring your trust in our team.
                              Review Author Icon

                              Honnimoney

                              Resident ā€¢ 2019

                              10/22/2019

                              Property needs a new manager and new maintenance team may2020 please hurry up one year here and tickets never are complete the property manager is so unprofessional McDonald's wouldn't hire her or should I say 7/11ā€¦Ā See More >
                                Manager

                                10/26/2019

                                Andrews Ridge
                                Thank you for leaving us a review. We strive to provide outstanding and efficient service to our residents. With this goal in mind, we are sorry to hear of any unpleasant interactions you may have had with our team. Rest assured, we want to hear more details and learn how to provide our residents a better experience. We would also like to check on the status of any pending maintenance requests so that we may ensure they will be taken care of soon. Please reach out to us at customerservice@thedonaldsongroup.com at your convenience. We look forward to the chance to make a better impression.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2019

                                10/7/2019

                                --- Is illiterate and does not know how to run a property ---------------------------------------------------------------- the apartment is filthy as hell im sure --- knows because I've seen her visit this unit --- is currently not abiding by fair housing laws she does favors for her favoriteā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  prospective ā€¢ Visited 2019

                                  7/10/2019

                                  I went into the Andrews Ridge office to tour for my daughter since this will be her first apartment. I have to be honest I was horrified. You have what seems to have been the manager and staff in flip flops parading around the office.ā€¦Ā See More >
                                    Manager

                                    7/16/2019

                                    Andrews Ridge
                                    Thank you for your frank observations about your visit to our community. We're delighted by your compliments regarding Debra's professionalism on your tour. And yet, we're disheartened to hear that our office staff didn't make the same great impression on you. We pride ourselves on excellent customer service, and we appreciate this opportunity to reassess our approach. If you can spare a moment to discuss your concerns in greater detail, please contact us at customerservice@thedonaldsongroup.com. We appreciate your review.
                                    Review Author Icon

                                    Leslie_D981

                                    Resident ā€¢ 2019

                                    6/13/2019

                                    I just moved here and I have had a great experience. I love my apartment and I am looking forward to spend time on my balcony. With that been said, I had a lot of issues when I first moved in but I meant oneā€¦Ā See More >
                                      Manager

                                      6/20/2019

                                      Andrews Ridge
                                      Welcome to Andrews Ridge, Leslie! It's excellent to hear that our staff has exceeded your expectations. It's truly our pleasure to be of service to our residents, and we're excited to pass along your compliments for Wade, Tia, and Ms. Jackson. If we can assist you further, please call us at 301-420-7666 or email andrewsridge@thedonaldsongroup.com.
                                      Review Author Icon

                                      MSJ5167

                                      Resident ā€¢ 2019

                                      4/15/2019

                                      I moved here on 4/1/2019. My daughter and my tires were stolen within days apart. The police said this is the norm here. Reported to the Property manager, no results. Just out of $2000 in 7 days. The front of the property is dirty. Theā€¦Ā See More >
                                        Manager

                                        4/19/2019

                                        Andrews Ridge
                                        We're deeply disappointed to see that you've had two such unsettling experiences with your cars during your short time in our community. As new residents, we understand that this must cause considerable anxiety for you and your daughter. We take your concerns about our team's response to these incidents seriously, and we'd like to hear more about the encounter you mentioned in your review. Will you please contact us at customerservice@thedonaldsongroup.com, so we can do our best to make our community a place you're happy to call home? Thank you for connecting with us.
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2014 - 2019

                                        4/2/2019

                                        To call Andrews Ridge a "community" would be pushing it. Let's just call it the "Slums". This is by the far the worst place to live in pg county. DISGUSTING TRASH everywhere. Always on the news !!! Property Manager --- is incompetent, ------ and aā€¦Ā See More >
                                          Manager

                                          4/30/2019

                                          Andrews Ridge
                                          Dear resident,We are sorry to hear that you are not happy with your stay. Please feel free to contact the rental office with any further concerns.
                                          Review Author Icon

                                          anonymous

                                          prospective ā€¢ Visited 2019

                                          3/14/2019

                                          They need to be sued and the tenant needs to be reimbursed for damages! See horrifying news story. tenant needs to obtain a lawyer right away for this horrible error . Whoever was involved in this needs to be fired immediately. Google fox5 story woman-seeking-answers-following-wrongful-eviction-from-suit

                                            Manager

                                            3/20/2019

                                            Andrews Ridge
                                            Thank you for reaching out with your concerns. This was an unfortunate incident, and we're working with the resident to determine the best path forward. If you have any questions, please contact us at customerservice@thedonaldsongroup.com.
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014 - 2018

                                            11/25/2018

                                            We don't have any hot water and haven't had any for months email the maintenance supervisor James and the property manager Val you get lied to and the run around!!!!!!!! Seems to me they just don't care. I Hope this REVIEW reaches the TOP!!!!!!ā€¦Ā See More >
                                              Manager

                                              12/3/2018

                                              Andrews Ridge
                                              Thank you for reviewing. We completely understand your frustration with the hot water situation and assure you that we are working to fix it immediately. Our team is there to serve residents professionally and efficiently, so what you've described is concerning. We'd like to get some additional information on your interactions with our team, so we can work towards improving our service. At your convenience, please email us at customerservice@thedonaldsongroup.com. We appreciate your patience.
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2018

                                              11/6/2018

                                              Val is very rude and has no clue to making this community better. She had to be the last result because of the walls falling. Apartment living for 25 years of my life and this lady val is the ----- smh

                                                Manager

                                                11/9/2018

                                                Andrews Ridge
                                                Thank you for reaching out. We strive to provide our residents with excellent customer service, so please accept our sincere apologies if you have had an unpleasant experience with a member of our team. We take your feedback seriously, and we'd like to learn more about your interactions, so we can improve. Will you please contact us at customerservice@thedonaldsongroup.com at your earliest convenience? We look forward to speaking with you.
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2016 - 2018

                                                11/2/2018

                                                I lived in this complex for almost 3 years and I must say that it was great in the beginning. However, over the past year or more it has become one of the worst places to live. Especially if you lived in the un-renovated apartmentsā€¦Ā See More >
                                                  Manager

                                                  11/7/2018

                                                  Andrews Ridge
                                                  Thank you for reviewing. It's nice to know that you were happy with the community early in your stay here, but we're disappointed to see you've noticed a decline in service. We'd like to listen to your experience in greater detail, so we can identify areas for improvement. Will you please contact us at customerservice@thedonaldsongroup.com? We look forward to a productive conversation.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2015 - 2018

                                                  10/3/2018

                                                  I donā€™t hide behind social media or reviews, I take it to the source. But I must say something. I have never seen Ms. Phillips rude with anybody in fact Iā€™ve never seen the office staff rude but I have witnessed people that live hereā€¦Ā See More >
                                                    Manager

                                                    10/8/2018

                                                    Andrews Ridge
                                                    Thank you for your kind words about Andrews Ridge, Ms. Johnson! We're pleased to know that you've had a positive experience with Ms. Phillips, Ms. Clark, and Jessica. We'll be sure to pass your compliments along to them. If we can ever be of service, please call us at 301-420-7666 or email andrewsridge@thedonaldsongroup.com.

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Pool
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 184 number of votes by renters, Andrews Ridge is currently rated 2.1 out of 5 stars.
                                                    Andrews Ridge is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Andrews Ridge is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Andrews Ridge is rated 1.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Andrews Ridge is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Andrews Ridge is rated 2.3/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Andrews Ridge is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1.5 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Andrews Ridge

                                                    March 2024

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                                                    Andrews Ridge is a 799 - 1,335 sq. ft. apartment in Suitland in zip code 20746. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,224 - $1,913. Nearby cities include Suitland-Silver Hill, Camp Springs, District Heights, Temple Hills, and Forestville.

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