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Windsor Crossing

3000 Victory Lane, Suitland, MD 20746
(211 Reviews)
$1,276 - $1,776/mo
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Floor Plans & Pricing

2 Bedrooms

Two Bedroom Two Bath

2 Beds, 2 Baths | 1,016 sq. ft.

$1,276 - $1,549

See Floor Plan Details

3 Bedrooms

Three Bedroom Two Bath

3 Beds, 2 Baths | 1,217 sq. ft.

$1,460 - $1,776

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

B

Review Ratings

Noise

4.3

Grounds

4.2

Safety

3.0

Office Staff

3.6

Maintenance

3.4

Neighborhood

4.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

8

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

1.5 days

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Windsor Crossing Reviews

(186)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1197764

Verified Resident ā€¢ 2023

11/8/2023

I rather not comment at the moment. Thank you.I have been told they was coming back no one has done any work on my repair order I did it in person no one has been in here and it's getting worst we can't shower inā€¦Ā See More >
    Manager

    11/9/2023

    Windsor Crossing
    Thanks for letting us know that you've experienced a lack of service. This is important feedback and we will take it to heart. Also don't hesitate to reach out to our team so that we can help rectify the situation!

    Updated Review

    Review Author Icon

    Resident 1084553

    Verified Resident ā€¢ 2019 - 2023

    11/7/2023

    Too many turnovers, and half of the management staff doesn't know what they're doing. This company needs more professional and knowledgeable staff who are willing to help the residents and listen to them also

      Manager

      11/8/2023

      Windsor Crossing
      Thanks for letting us know that you've noticed an issue with the service provided by the property team. Your input is important to us and we'll take this feedback to heart as we want to offer every resident a five-star experience.
      Review Author Icon

      Resident 1137956

      Verified Resident ā€¢ 2021 - 2023

      5/6/2023

      Nice quiet neighborhood.. clean. They clean the buildings everyday. Wish we had visitors passes for friends. But outside of that i like living here. The rental offices people are usually nice as well. Especially Ms Ro. She always answers when I have any questions.

        Manager

        5/8/2023

        Windsor Crossing
        Thanks for your review and for sharing that you've loved the neighborhood! We're so glad that you've found the community to be well-kept and that the team has offered excellent help whenever its been needed.
        Review Author Icon

        Resident 1136617

        Verified Resident ā€¢ 2019 - 2023

        5/2/2023

        No gunshots, no fighting or drug dealers hanging out front of buildings. Everyone minds their own business enter and leaving their apartment homes. It's very peaceful, clean, and nice appearance apartment complex.

          Manager

          5/3/2023

          Windsor Crossing
          Thanks for this review and for letting us know that you've had a peaceful experience within the community! This is nice to hear and we're glad that your residency has been satisfactory.

          Updated Review

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          Resident 320818

          Verified Resident ā€¢ 2017 - 2023

          4/29/2023

          I like that is safe and secure. Very quiet and peaceful. They keep the community clean, I do not like to see dogs off their leash (there's a big pit bull always coming out from 2951) I still understand why some people have pets ifā€¦Ā See More >
            Manager

            5/1/2023

            Windsor Crossing
            Thanks for this review and for sharing that you've found the community to be a peaceful and safe place to live! This is nice to hear and we're glad to learn that you're satisfied.

            Updated Review

            Review Author Icon

            Resident 1026686

            Verified Resident ā€¢ 2022 - 2023

            4/14/2023

            Experience here has been the worse from the police standing by my door with ar-17's to the police trying to jingle my door knob. Also had black mold in my apartment & would've never knew if my neighbor didn't have a leak. There's no urgencyā€¦Ā See More >
              Manager

              4/17/2023

              Windsor Crossing
              Thanks for this review and for sharing that you're unhappy with your experience. This is disappointing to hear but we will take your input seriously and work to improve things overall.

              Updated Review

              Review Author Icon

              Resident 803446

              Verified Resident ā€¢ 2020 - 2023

              3/28/2023

              Love it! Communication is excellent. Community is so clean and folks are friendly. I have never had an un resolved problem. The maintenance and office staff have always been friendly and understanding

                Manager

                3/29/2023

                Windsor Crossing
                Wow! Thanks for your rave review and for sharing that you've had an amazing experience and that our team has done a good job communicating and taking good care of the property. Your input means a lot to us!
                Review Author Icon

                Resident 1126009

                Verified Resident ā€¢ 2022 - 2023

                3/28/2023

                I have been living in this community for five months now and I absolutely love my apartment and the community. I like the size of my apartment and the building I live in. My neighbors where very nice and welcoming when I moved in, andā€¦Ā See More >
                  Manager

                  3/29/2023

                  Windsor Crossing
                  Wow! Thanks for this five-star review and for sharing that you've had a great first five months of residency. This is lovely to hear and we're so glad that you've received wonderful service from our team. Take care!
                  Review Author Icon

                  Resident 1124027

                  Verified Resident ā€¢ 2020 - 2023

                  3/21/2023

                  The staff at this community is rude and disrespectful. Only one good person put the bunch, the maintenance man came into my home without notification and removed my washer and dryer. I no longer feel safe here

                    Manager

                    3/22/2023

                    Windsor Crossing
                    Thanks for this review and for letting us know that you've had a poor experience with our team. This is important input and we take reviews like this one seriously. Thanks for relaying your thoughts here so we can ensure we look into your concerns.
                    Review Author Icon

                    Resident 102002

                    Verified Resident ā€¢ 2020 - 2023

                    3/14/2023

                    I have had a GREAT experience here at Windsor Crossing. It is even better now that there is new staff in the rental office. Ms. Tonya was a great in the rental office when she was here as well I hated to see her leave.ā€¦Ā See More >
                      Manager

                      3/15/2023

                      Windsor Crossing
                      Wow! This is amazing to hear. We're so happy to learn that you've had an excellent experience within the community and that you have loved interacting with our staff. Thanks again for sharing!
                      Review Author Icon

                      Resident 1106169

                      Verified Resident ā€¢ 2014 - 2023

                      1/26/2023

                      I've learned not to play loud music here because of the sound reaches other units. Tenants for the most part respect one another. This new management and staff is great. Thank You and Enjoy Your Day and Week.

                        Manager

                        1/27/2023

                        Windsor Crossing
                        Thanks for your review and for letting us know that you've been impressed with our team. We're grateful for your feedback and your continued residency!

                        Updated Review

                        Review Author Icon

                        Resident 770362

                        Verified Resident ā€¢ 2020 - 2023

                        1/13/2023

                        I love my community it's quite no matter when we return home . I feel safe When coming into building the office staff is very helpful and pleasant. Our community is kept clean the maintenance an ground keeper are nice.

                          Manager

                          1/16/2023

                          Windsor Crossing
                          Thank you very much for this review! We are so glad our team has brought you such an amazing experience. We appreciate all your feedback and if there is anything else we can do for you, please do not hesitate to let us know. Thank you so much and have a great day!

                          Updated Review

                          Review Author Icon

                          Resident 743852

                          Verified Resident ā€¢ 2016 - 2022

                          12/21/2022

                          Happy with my experience here. Been for 6 years. Neighbors are good. Wish we had an elevator. ... parking isnt the best as there sometimes aren't enough and they are small. But other that. Its low key and the nicest in this area.

                            Manager

                            12/22/2022

                            Windsor Crossing
                            Thanks for letting us know that you've enjoyed the community as well as where you'd like to see changes made. We will surely take your candid feedback to heart as your satisfaction is important to us!
                            Review Author Icon

                            Resident 1096194

                            Verified Resident ā€¢ 2019 - 2022

                            12/20/2022

                            My experience with Windsor Crossing is delightful, from the leasing staff to the maintenance staff and the residents who live in the community. Everyone who I've come in contact with are amazingly helpful and concerned for each other. It is a blessing residing hereā€¦Ā See More >
                              Manager

                              12/20/2022

                              Windsor Crossing
                              Thanks for letting us know how pleased you are with the community! This is fantastic to hear and we're so glad that you've found this to be the perfect place for you to live.

                              Updated Review

                              Review Author Icon

                              Resident 1007788

                              Verified Resident ā€¢ 2022

                              12/20/2022

                              It's a lot of quick fixes, maintenance is understaff but doing a lot better than old staff . The new staff is much friendlier, understanding and informative so far . We have absolutely no security . At night the community is very different fromā€¦Ā See More >
                                Manager

                                12/20/2022

                                Windsor Crossing
                                Thanks for this review and for letting us know where we can improve your experience. Your satisfaction is our top priority so please know we'll take this feedback seriously.
                                Review Author Icon

                                Resident 233520

                                Verified Resident ā€¢ 2022

                                11/29/2022

                                It's been good The ladies that work in the office are great. You can tell they truly do not mind doing their jobs. Thank you thank you. They take care of you in a timely manner I really appreciate the good service

                                  Manager

                                  11/30/2022

                                  Windsor Crossing
                                  Thank you for your kind words and 5-star rating! We're so happy to hear that you've had a positive experience with our office team. They are all dedicated to providing excellent service and it's great to know that it shows. Thank you for choosing Windsor Crossing and we hope you continue to love your residency!
                                  Review Author Icon

                                  Resident 1083893

                                  Verified Resident ā€¢ 2022

                                  11/10/2022

                                  I just moved in November 4th 2022, and so far I love my new place. There are some maintenance issues I'm experiencing but overall it's a nice apartment. Now, Moving in was A hassle. I live on the third floor and there is no elevator.ā€¦Ā See More >
                                    Manager

                                    11/13/2022

                                    Windsor Crossing
                                    Thank you for choosing to live at Windsor Crossing. I'm sorry to hear that your move was long and frustrating, and that the leasing staff wasn't as friendly or attentive as you would have liked. We strive to provide excellent customer service but I understand that sometimes we fall short. I'll make sure your feedback is passed along to our team so that they can learn from it and improve their performance in the future. Thank you again for choosing Windsor Crossing and I hope you enjoy your home going forward.

                                    Updated Review

                                    Review Author Icon

                                    Resident 245380

                                    Verified Resident ā€¢ 2015 - 2022

                                    10/14/2022

                                    The community is good but the parking is not ample for the tenants. Don't understand how someone can handle the parking assignments that don't work for the management just because they are friends with the owner.

                                      Manager

                                      10/14/2022

                                      Windsor Crossing
                                      Thank you for your review! It's great to hear that you love the community overall. Thanks for your feedback regarding the parking situation - we hear you and we will surely take your feedback to heart!
                                      Review Author Icon

                                      anonymous

                                      prospective ā€¢ Visited 2022

                                      8/26/2022

                                      Yea hey never answer

                                      I have been trying to contact this property for several weeks now they never call back and every time I call during normal business hours the recording says itā€™s after hours like the office is closed. I did read some good reviews however Iā€™m notā€¦Ā See More >
                                        Manager

                                        8/29/2022

                                        Windsor Crossing
                                        Thanks for this review and for letting u s know that you've had some issues getting in touch with our team. We regret to hear this - please reach out to us at WindsorFamily@hrehllc.com and we'll be happy to assist.
                                        Review Author Icon

                                        Resident 1024200

                                        Verified Resident ā€¢ 2022

                                        5/9/2022

                                        Living in this Community as been good so far The best thing thus far has been how staff and maintenance has responded to any work issues that I needed completed in my unit And staff Ms. CJ has been so helpful with my move in process.

                                          Manager

                                          5/11/2022

                                          Windsor Crossing
                                          Wow! Thanks for your kind words and for shouting out our team members. We love knowing that they're making a positive impact on the lives and residency of our community memebers. Take care!
                                          Review Author Icon

                                          shawnta_B

                                          prospective ā€¢ Visited 2022

                                          2/27/2022

                                          I'm tryna be a resident how is the process I really want live here wit my family ....... so far it been ok talking wit them I want to be moved in already don't care Nufn else just want the apartment .ā€¦Ā See More >
                                            Manager

                                            2/28/2022

                                            Windsor Crossing
                                            Thank you so much for this amazing review. We really look forward to having you as our resident and can't wait to hear about your experience once moved in!
                                            Review Author Icon

                                            Resident 965473

                                            Verified Resident ā€¢ 2021

                                            10/28/2021

                                            The apartment is nice just wish they had did their job better by making sure everything is set and clean so that I won't have to call in for maintenance for repair I should be worryless about my place.

                                              Manager

                                              10/29/2021

                                              Windsor Crossing
                                              Thanks for sharing your thoughts with us! We're glad you're enjoying your apartment home and will use your feedback as a learning tool going forward. If you ever have any questions, suggestions or comments, please reach out to us at WindsorFamily@hrehllc.com and we'll be happy to assist.

                                              Updated Review

                                              Review Author Icon

                                              Resident 770321

                                              Verified Resident ā€¢ 2020 - 2021

                                              5/29/2021

                                              Not good at all only staying because it's affordable as my son enters college this year. Complete nightmare for me and my kids. No one follows up after complaints. Just a bad experience never have experienced this ever

                                                Manager

                                                6/1/2021

                                                Windsor Crossing
                                                Oh no, I'm so sorry to hear about this and I want to help right away. Please reach out to my team at WindsorFamily@hrehllc.com so we can learn more about your experience and work to address any concerns you're experiencing. We hope to hear from you soon.

                                                Updated Review

                                                Review Author Icon

                                                Resident 592343

                                                Verified Resident ā€¢ 2008 - 2021

                                                5/25/2021

                                                I can say throughout the years there have not been hanging out in the parking lots and overall quiet with no major safety concerns. There is not a lot kid's especially after dark . I have felt overall content

                                                  Manager

                                                  5/28/2021

                                                  Windsor Crossing
                                                  We're glad your experience has been satisfactory and you feel content residing at Windsor Crossing. Our team values feedback from our wonderful residents and we're always here for you should you ever have any questions or concerns.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 722062

                                                  Verified Resident ā€¢ 2019 - 2021

                                                  5/25/2021

                                                  My experience at this community isn't good. Issue 1 Guys loitering in the hallway of my building. There is trash around my building, Getting a parking pass for my guest is horrible only 3 per month. I will be moving out soon.

                                                    Manager

                                                    5/28/2021

                                                    Windsor Crossing
                                                    Thank you very much for this review. I apologize to hear your frustration, and I'd like to learn more about this, so we can further assist you. If you could give email me at WindsorSr@hrehllc.com, that would be great. Thank you and I look forward to hearing from you.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered & Uncovered Bike Parking
                                                    • Garage and Off Street Parking
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
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                                                    Leasing

                                                    Windsor Crossing is within walking distance of the Metro and only 15 minutes from downtown Washington, DC. We offer beautiful, expansive two and three bedroom apartment homes, both providing two bathrooms. Close to area shopping, dining, and entertainment, Windsor Crossing offers modern apartment amenities and conveniences in a relaxing setting. We also provide our residents with recreational amenities for every lifestyle, such as our business center, community room, and fitness center. This community contains dwelling units that include features for persons with disabilities required by the Fair Housing Act.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Humphrey Management, LLC

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 211 number of votes by renters, Windsor Crossing is currently rated 3.7 out of 5 stars.
                                                    Windsor Crossing is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Windsor Crossing is rated 3.4/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Windsor Crossing is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Windsor Crossing is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Windsor Crossing is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Windsor Crossing is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 1.5 days to their community reviews in the past year.
                                                    Humphrey Management, LLC
                                                    No pet policy available
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Windsor Crossing

                                                    March 2024

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                                                    Windsor Crossing is a 1,016 - 1,217 sq. ft. apartment in Suitland in zip code 20746. This community has a 2 - 3 Beds, 2 Baths, and is for rent for $1,276 - $1,776. Nearby cities include Suitland-Silver Hill, Camp Springs, District Heights, Temple Hills, and Forestville.

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