I used to live at Kenilworth at Charles a couple of years ago and I was unhappy. The cabinets were falling apart, parking sucked, loud parties and the maintenance was annoying. I could list a million reasons why I left, but after living somewhere else I soon realized that I wanted to come back! I have friends who live here and when I saw their kitchen and heard of all the changes that have been going on, I soon decided I wanted to come back. The first day I moved in my Central Air wasn't working so I had to call the office. My first thought was 'here we go again!' I started crying and immediately started second quessing my descision to come back! To my surprise, even The girls in the office are nice! They sounded concerned and assured me that someone would take care of it. Again to my surprise, even the maintenance has changed. He came out right away! I don't know who or why they made the changes they did, but I'm so glad they did. It looks better, the staff is better, the apartments are looking better, so far even the parking doesn't seem as bad as it used to be! I am actually glad I came back. I had to really think about it because of my last experience so I was scared to come back, but it's different know. Even the manager is better. She seems nice and acts like she really cares. I was having difficulty paying my rent on line and had to call the office 4-5 times to get it right, but she never made me feel like I was bothering her! I look forward to spending my last year of school here!

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