My husband and I have lived in Charter Oaks for 4 years. We moved into a one bedroom on the 3rd floor and lived there for a year and six months. Then we moved to a two bedroom on the ground floor in a different building. We never had problems with our cars or apartments being broken into. They are very friendly there and willing to help. Maintenance was always friendly and came in a timely manner when we called them, and they always knocked and left a note if they cam when we were not home. There are only two complaints I have. One is some of the other people that live in the same building. They were loud running up and down the stairs and always going in and out of their patio above us all the time. But that comes with apartment living. The other complaint is only having 2-3 washers and dryers, and not having a bill changer in the laundry rooms. The washers and dryers took credit cards and if the machines don't start you are supposedly not charged. I never really investigated this to much so I'm not sure how true it is, but I think I have been over charged before. And if you use a debit card instead of a credit card it can take a while before it comes out of your bank account. Other than that we loved it there.

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