Lake Village of Fairlane
AVERAGE RATING
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I experienced a SERIOUS situation with the mangement team at this apartment. At the time of move in, my husband and I DECLINED the provided microwave for sanitary reasons.
I signed a move in inspection sheet to document that I prefer to use my OWN microwave. 1 year after moving out of the apartments my husband and I received a very threating letter stating that we were responsible for a MISSING microwave! My husband immediately went to the facility and spoke with the manager to resolve the problem. That person gave her word that it would get taken care of and apologized for the error. Needless to say, she did NOT take care of the situation and 3 years letter the charge for the microwave in the amount of $129.00 was on MY credit report!! I am LIVID about this situation. I value my PERFECT credit SCORE!
I contacted several people at this apartment complex ONLY to get NO where fast. I have been inconvenienced to prove that we DID not take the NON existing microwave from the property. I had to involve the Corporate office in order to resolve this dilemma. I am in the process of receiving a letter clearing my husband and I from this RIDUCLOUS charge!!!!!!! I would NOT recommend living here. The management team changes often and are NOT professional. They gave us the run around and ACCUSED us of STEALING! I am a professional and do not accept this kind of treatment. I would think twice about living here!!
Thank you
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