Landings at Chandler Crossing formerly Melrose
16789 Chandler Road,
East Lansing,
MI
48823
517-827-2000 save favorite
517-827-2000 save favorite
AVERAGE RATING
recommended by:
62%
overall rating:
62%
overall rating:
Parking:
Maintenance:
Construction:
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Office Staff:
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From:
-Anonymous-
Date posted: 5/6/2009
Years at this apartment: 2009 - 2009
Date posted: 5/6/2009
Years at this apartment: 2009 - 2009
I have been living here for about a year. My biggest problems with this place is the customer service. If you want to speak to a manager about any issue, boy, they'll never let you reach them. They'll try to talk to you first by saying "Is this something I can address" and every time they can't address it, they will take your name and number, and never call you back. You go to the office, and the manager is currently not working...and this happens 90% of the time I go. I wonder where the manager is'
Secondly, the treadmill and gym equipment started breaking and they would never replace it. Things don't get taken care of in a fast manner. Internet in the entire site broke down about 3 times in 1 week. I just find it paradoxical and ironic that they take forever to fix things (gym equipment, refund checks) but they charge a late fee if you are overdue on your rent by 3 days.
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