The Madison at Farmington Hills formerly The Gateways
27517 Gateway Drive, Farmington Hills, MI 48334
248-474-6082  WEBSITE save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.1
3.2
3.21 Parking:
2.6
2.64 Maintenance:
2.3
2.31 Construction:
2.5
2.48 Noise:
2.9
2.9 Grounds:
2.6
2.57 Safety:
2.2
2.19 Office Staff:
< | >

Madison, The Staff Monsters

From: mderykapm1
Date posted: 7/19/2007
Years at this apartment: 2007 - 2007
User Response is available. 2 responses
 
Fed Up and Frustrated - 2007-07-18
I have lived there Since April 2007, and my excitment lasted about 2 weeks. The maintainence crew and management are very poor. They have an excellent cover up though, The BEST leasing agent out there. It is July, and I still have yet to get my initial inventory maintanence request completed to my satisfaction. Even private vendors have negative comments about the maintaince crew. Don't have an emergency, you'll be interrupting them and they only "take note" of it. This community comes up with more excuses on why they cannot complete a task than I could ever imagine. They are friendly and nice to talk to though. Now Management doesn't appear to be helpful at all. Their excuses are horrible as well. They twist your concerns and show no interest or concern about their community. If you're still inteseted in staying here, there will probably be a vacancy soon, I have got to get out of here. The service is not worth the rent.


Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 07/22/2007
Well said! Especially the part about twisting your concerns. The woman who manages Madison is a master at acting concerned but convincing you that there is nothing she can do. Which is, of course, a bunch of crap - she's the manager! She can fix your problem if she wants to, she just doesn't want to. By the way the main maintenance guy is extremely creepy. As a woman I am not at all comfortable around him.
From: Anonymous Date: 04/29/2008
I agree. Well stated. One thing I learned about living at Madison Apartments is get everything in writing. After all the problems I had with them, I ended up only communicating with them via email. If you end up having to take them to court, having a clear record of all communications is super helpful.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   5 Overlooked Moving Costs - Dec 16
   Decorating a Small Apartment Step by Step - Dec 16
   Small Space Decorating: Minimalist Design Ideas - Dec 16
   The Pros and Cons of Hiring a Housekeeper - Dec 16
   I Failed My Renter Background Check, What Now? - Dec 16
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: The Madison at Farmington Hills (formerly The Gateways)
          Farmington Hills apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif